Plumbing reviews in Uniontown, Ohio
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Very helpful
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He was originally hired to scope out the septic system before we bought the house. He did this, our realtor said he was a septic inspector, he later told us he wasn't a septic inspector. Then I was ready to walk from the house since it needed new leach field pipes, but my parents decided to pay for that service as well as a pump service. He forgot about the pump service, and sent a guy out to pump out the system. The guy showed up, and I jumped up, ran downstairs, and wanted to talk to the guy and introduce myself, as soon as the guy got there, but he left before I made it out the door. Portage county doesn't have history for my address to have the service done. Each time we reach out to Keith about this he has not been communicating well, and doesn't seem to care about the service never happening. He also told us that he could replace a pipe for us that was under our deck but it would involve the deck being taken out. I had someone else do that for a better price, and I got to keep my deck. Thus far I have not been impressed. I understand mistakes happen however and that nobody is perfect, and that's why this is a 3 star review. I recognize that he has the opportunity to make this situation right, and if he does my review will change for the better, and if he doesn't my review will not change for the better...
Since my parents paid for the service I have my mom and him in contact about the pump out service that we never received (it is worth noting that due to having septic problems, even though we have owned the home for 3 years and should of had the service done 3 years ago, due to septic problems we have only used the septic tank for 2-3 months since it had supposedly been pumped out, and yet it's already full after 2-3 months) I will add more paragraphs as more updates arise, but communication has taken a long time thus far. -
My experience with Beamer Septic Repair was all around fantastic. We had a drainage issue on the exterior of our home that was causing gravel to wash out time and time again. Beamer recommended a simple and affordable solution that involved running drainage under the driveway and spreading gravel we had recently had delivered. More importantly, he did what he said he was going to do, when he said he was going to do it. Very happy with the service we received and would highly recommend Beamer Septic Repair.
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3 years ago Beamer septic came out and installed our septic within 2 weeks of initial visit. Fast and affordable installation. Would absolutely recommend
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Came in addressed what needed done and started working immediately. Was very happy with the service.
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Aaron came, did what he needed to do and did it quickly. Cleaned the back drain in our bathroom shower. Had him come back again to fix the kitchen sink faucet. He did a wonderful job.
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Available and took care of the issue. But I was charged $950 for tub fixture to be replaced (3hrs labor plus parts and service fee). So only three stars since they bent me over on the price.
What it should cost
New manifold ~$100
New fixture ~$100
3 hours labor ~$300
Service call fee $89
So by my math the price should be 589 or 700 if you're greedy, and $950 if you think a plumber should make as much as an MD. -
I’ve used Rory now a couple times. I trust him. He’s fixed what others have lied to me and claimed I needed a complete replacement on one project. The other was a quicker cheaper fix than the other plumber claimed. I will always call him.
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On several occasions, we have used JEM Plumbing. The JEM team always provides great customer service, pays attention to detail and cares about the quality of their work. Natalie and Ashley are always very friendly and helpful getting things scheduled. Jeremy does a great job answering our questions, making sure we understand the process and options.
Recently, Joe and Chad worked on our shower renovation. They did an awesome job and left everything cleaner than how it was before they started!
I highly recommend JEM and will continue to use them for all our plumbing needs! -
Gave us a reasonable estimate and saved us money ! First company told us the water heater was out of warranty and gave an estimate double the price of what was quoted by JEM. Helped us make the claim avoiding parts cost and moved us up on the schedule to get taken care of. Natalie was awesome 👌
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I picked JEM plumbing over others to install a new, self cleaning Bradford White Hot water heater. The plumbers who did the job were efficient and friendly. This was not an inexpensive proposition so it was important to me to get the highest quality workmanship for a reasonable price. For a small amount, they also offered six years of labor if the unit needed service.
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Carson did a great job fixing our clogged toilet. He was friendly and explained everything including exactly what the cost would be before doing the work. And the pricing was reasonable! I highly recommend Carson and JEM Plumbing!
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I have used GEM Plumbing for years and as usual Tim Morrison didn't let me down. He was arrived on time parked where I instructed and was able to hook up a new gas grill to a newly run gas line. He was professional through out the entire time he was on site and updated me on price as the project progressed. If your looking for a plumber call GEM and ask for Tim Morrison.
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JEM completed a 550+ foot plus sewer line installation from the street to our house. They successfully overcame difficult terrain including trees, steep drop-offs, wooded hillside, and existing underground utilities. The company communicated very well with me and kept me notified about different steps in the process. I would definitely recommend this company. Thank you Jeremy, Mark, Joe, Jacob, and Ben for your hard work.
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Professional and thorough. I will use them again.
JEM was back again today to install my new tankless water heater. I can't say enough about the installers Will and Andrew. They were great guys and so professional. They took care not to track through the house and did a great job cleaning up afterwards. Thanks also to Jeremy for taking the time to explain my options for another plumbing issue I'm having.
I forgot to mention how pleasant Ryan was during last week's service call.
Great company and great people! I've found my forever plumbing service!
Another great experience with JEM. Joe and Chad replaced my toilet flange and wax seal. Very professional and thorough.
JEM back again for another repair. Carson was great. Very thorough. -
My mom's water heater went out late afternoon. I phoned JEM Plumbing and spoke with Natalie. She took all the information on the current system, gave a detailed quote for the new unit and had her booked for the next day ... within an hour of my call! Carson and Matthias arrived before the scheduled time; both were extremely professional and hard working. They installed the new unit, explained each step and did an awesome job. First time using this local business and glad I did. I highly recommend JEM for your plumbing needs!
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I had a water leak in my ceiling and the technician was very thorough to find the exact spot it was leaking upstairs so I saved a lot of money with no unnecessary cuts in my ceiling. Also put in an access panel behind my shower so I can have access in case another leak occurs.
Technician was very knowledgeable and professional.I couldn't be happier with the service and price for what he did. -
JEM Plumbing exemplifies the true meaning of what customer service is about. I contacted. JEM in regards to our six year old hot water tank leaking (this had been installed from a different plumbing company). Of course, the warranty had just expired, and it was time to make a decision to go with a new hot water tank or go tankless. Natalie was a superstar on the initial phone call and for each encounter that I’ve had with her. She instructed me to send pictures over to JEM’s texting line and she was able to assess the issue very quickly. In a very short amount of time, Natalie sent me an estimate for a new hot water tank and an estimate for a tankless. Any questions I had were promptly answered as well.
Being that we were getting ready to go out of town, I wanted this taken care of as soon as possible. That same evening, Jeremy, the owner, came out to visually assess everything and make sure that we were getting what we needed. He was very meticulous and went over each aspect of the tankless process, what to expect, and future maintenance for the tankless system in great detail. He did not rush this appointment at all and was extremely thorough.
The following day, two gentlemen, Thomas and Timothy arrived to install the tankless water heater. They were both very professional, wore shoe coverings in the house, and were very respectful with everything from their manners to cleaning up after their work was completed.
After the tankless was installed, we encountered a loss of water pressure at select faucets and extreme time lapse in getting hot water to just 4 faucets. Jeremy worked diligently and came over to our house right away and several other times that fit into our schedule to trouble shoot what this could possibly be. Turned out our water hardness was a 58 and should be 0 and certain lines/filters/cartridges were clogged because our water softener was not properly working (not installed by JEM).
Chad and Kevin came out to flush the lines, clear the clogs that were filled with deposits of crud from the extreme hard water. They also replaced all of our shower fixtures and sprayers/hose in our master bathroom. It was mind-boggling to see the clogs that were suspected and once cleaned out, we were back to normal water pressure and instant hot water to those struggling areas. Their work was meticulously done and made sure I was satisfied. They too wore shoe protectors and gave extreme care to our home and were very respectful, friendly, and put up with our dog who thought that they were there for her playtime. On this particular day, Jeremy also returned to make sure all was good. This superseded all of my expectations and showed me that he’s an owner who cares and exemplifies pride in his business, as well as his employees.
I would give JEM 10 stars if I could! They are very reliable, communicate their arrival time and call when on their way. Natalie even followed up to ensure that everything was working properly and that we were satisfied. AMAZING CUSTOMER SERVICE! Keep up the great work and STELLAR customer service. It’s businesses like this that make a difference in setting standards. -
JEM has taken care of us for years. They have helped us with small and large jobs. They have come to our home in emergency situations late at night and have always left with our issue resolved. Great people to work with. If you want high quality people providing high quality services, choose JEM Plumbing.
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Had JEM come out to install a water main. Ashley, Ransom, Jak, and Mathias did a great job. The process was very smooth and they were quick to address any concerns. The price was also much lower than other estimates I received.
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JEM has helped us out twice now. Very happy with the level of ability and professionalism of each tech. Hoping to have them back for a larger project soon.