Constraction reviews in Valley View, Ohio

Ernie Demastus from Mr. Roof came out the day after I called to have someone come and provide an estimate regarding fixing a leak in our roof. Ernie was supernice and easy to speak with. He did not pressure us to replace the whole roof and gave us a good quote on repairing and replacing a section of our roof. Signed the contract the next week and we are set to have the work done in a few weeks. Highly recommend Ernie from Mr. Roof.

Joe worked with us to get the best deal. Joe was great, but now that the work has been completed I would not recommend Mr. Roof. Upon arrival on May 15, 2025 one of the workers got out of his work truck and went behind our garage. He returned in view “adjusting” his pants zipper area. Approximately 2 hours later a man entered our property taking pictures. I found out later from the project manager that the man was from OSHA and had sited the crew for safety violations. The roof job was satisfactorily done, but the issues that accompanied make me change my opinion of this company.

Had heard quite a bit about Mr Roof through others. So got in contact about problems with my roof.They sent out a young man Josh.He was very knowledgeable about what was wrong he was patient and spent a great deal of time with our questions and solutions for our problem.I would gladly recommend Josh and Mr Roof.

Ernest was very good to my today.
Great job

Tony and his team did a very good job they worked with me as much as they could and they worked pretty fast and they were very nice and everything looks really good thank you guys!

Ernest did a graet job he helped me allot
Thank you.

Eric was very knowledgeable and explained the mechanics of a new roof in a straightforward and easy to understand manner. Very impressed with the company.
Pat Chapek

Update: Eric went above and beyond to provide information on the issues with my roof. This really helped me to understand that I absolutely needed a new roof. I have lot of confidence with the information from Eric and the company.

We were impressed by Michael Sharpe's expertise during our roof consultation and technical evaluation. He efficiently addressed our needs and displayed outstanding interpersonal skills. We valued the time spent explaining the process and ensuring we understood the services provided. The experience was entirely pressure-free. We look forward to our new roof installation. For all your roofing needs, Mr. Roof is the perfect solution, and Michael will ensure a smooth process.

Thank you, Michael, Adhm, and Team!

Don’t be a sucker like I was. Eric is a great sales man, but he over promises and way under deliver. They said that there would be a site manager who would update me throughout the process, that was a lie. Chase didn’t tell me when construction started, and didn’t let me know construction wasn’t going to be finished by the time I got home. They broke my gutters, lit my lawn on fire, did a bad job with the siding, left my yard a mess and threw food in the recycling. A month after construction started and the work they promised still isn’t done. Do not, under any circumstances, use this company for anything.

Original review **Easy to work with. Talked me through the different parts of the work needs for windows.**

Edit and update -
I was too quick to leave a review and I should’ve waited so I could truly express what great service I got from Eric Mooney with Mr. Roof Cleveland.

Eric made me feel comfortable with all of my choices for the work I was hiring Mr. Roof to do. He understood my situation as I looked to hire Mr. Roof to replace my leaking windows.

The scope of work that Mr. Roof is willing to do help with something like a repair is fantastic. I already have ideas for future plans with their other services.

Ernie from Mr. Roof gave me a quote for a roof replacement and repair options. He was very thorough and honest and gave me options to discuss and make an informative decision. I appreciated his approach and look forward to working with him.

Very professional, great work, great clean up . Good people to work with when it comes to a home project, Roof and Gutters look great. Eric Mooney was wonderful.

Eric was very accommodating and knowledgeable. He walked us through the different options Mr. Roof could offer us and made the entire quoting process easy transparent and thorough. I would definitely recommend him and Mr. Roof for any of your roofing and other housing needs!

I recently had the pleasure of working with Michael Sharpe from Mr. Roof for a vinyl siding estimate, and I could not be more satisfied with the experience. Michael was friendly, knowledgeable, and highly professional from the moment he arrived.

He took the time to thoroughly assess the property, answered all of my questions with patience, and offered insightful suggestions that I had not previously considered. His attention to detail and ability to clearly explain the options and process gave me complete confidence in both him and the company.

Michael’s combination of expertise and approachable demeanor made the entire estimate process straightforward and stress-free. I highly recommend both Mr. Roof and Michael Sharpe if you are considering vinyl siding for your home.

Mr Gray and his crew are the Best I’ll be bragging on them forever!! They did a very nice job and the crew was awesome!!!very efficient!!! Professional courtesy just overall great service!!

We had a great experience with Mr. Roof. Michael Sharpe was the one who sold us our roof and genuinely took the time to get to know us and establish rapport and respect before his sales pitch. We appreciated this very much as young home owners. His effort to be kind and get to know us is what ultimately differentiated this company from others in the area. The tear off and installation process was all completed in the same day. The guys were efficient, diligent, and respectful. Clean up was excellent as well. All in all, Mr. Roof earned a 5 star review from us and we would recommend them to anyone who needs roof work!

I received a free check in and quote for my roof from Michael. He was very courteous and professional and explained everything thoroughly. He replied promptly when I had follow up questions. Will be moving forward with Mr. Roof's services for my home!

Mr. Roof is great!! Eric Mooney came for our consultation when we had a leaking roof, we went over all of our options and thoroughly explained every step of the process when we decided to replace our roof.

Installation was scheduled quickly and completed on time in one day, the crew was great, they cleaned up everything, you'd never know they were here. Great company to work with!

Joe was very thorough & took the time to explain everything thoroughly. He made sure to fully explain the product options, warranties, & finance options. He made us aware of some roof issues & we had just replaced the roof! He wasn't high pressure & said to call him if we have questions. He left a great impression representing the company.

The roof is done and they did a superb job. It was suppose to take 2 days but weather changed for next day to rain/snow, so they sent out their best crew and got it done in one day. They put in 2 new vents and fixed the insulation in attic to make sure there is enough air flows correctly. They followed through with everything they promised. Chase came to inspect and is willing to come back out when gutter helmet reinstalls gutter guards to make sure they didn't mess anything up. I had terrible icicles all around the house since they put in roof and fixed airflow no icicles. I'm very pleased and highly recommend Mr Roof.

First of all I loooooove the price and the customer service was impeccable Christian I love chatting with him he was very down to earth and knowledgeable about his craft and Bryant was also down to earth and knowledgeable about his craft and Tony my representative presentation was very professional they did my roof in one day they are all team players and together they created synergy oh and the other workers was awesome everyone made sure that I understood everything before we decided to hire them me and my husband is so happy with the results I'm glad we chose them instead of the other company good things comes to those who wait thanks Mr.Roof and a special thanks to Christian your the best ❤️ from one Capricorn to another keep being you signed a happy customer