All reviews for Expert Tree Solutions

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    5

    ABSOLUTELY AMAZING!! From start to finish, Mariah is so great, and the crew was so polite, cleaned up after themselves, and keep me in the loop while handling my giant 150 yr old tree I have that needed a trimming. They are now my forever go to when it comes to handing any of my trees. I'd give them 10 stars if I could! Highly recommend them.

    5

    The crew did an outstanding job cutting down my tree that was very close to my home. They was very professional and worked very safely while lowering each section of the large oak tree.

    5

    Justin and his team were awesome. Very professional, efficient, and did a great job removing my big walnut tree. Highly recommend Expert Tree Solutions!

    5

    Expert Tree Solutions did a fantastic job on an extremely large tree in my backyard. Their estimate was extremely fair and well explained. I can't begin to compliment the crew for their refined skill set. They worked with my neighbors to ensure that everybody had a great experience. Working with Expert Tree Services was a great experience. Please call this company first for any tree work!

    5

    Great price
    If your in need of a tree removal or tree trimming look no further! Justin and his crew of guys are a great and hard working group of individuals.. professional as well..did an absolutely wonderful job trimming on my huge oak tree.. trimmed my neighbors as well same day... thx guys keep up the good work! Will definitely use your company for any other tree issues..good day to you guys!

    5

    Expert Tree Solutions did an excellent job clearing the underbrush on my 24-acre property. Justin was professional, efficient, and sent me multiple videos of the work while on site, which was especially helpful since I don’t live near the property.

    The project was completed quickly and the results speak for themselves. I’d highly recommend them to anyone in the Medina area looking for quality tree or brush work.

    3

    Expert tree solutions did an EXCELLENT 5 star job cutting our trees down. Their work was fast, precise, and they did a fantastic job cleaning up the area. The reason they ended with a 3 star review is because we were verbally told that they would take care of all the root runners in our yard and haul away the stump grindings. Now, we're in a situation that feels very dishonest and we're trying to get rid of 3 trees worth of stump grindings ourselves because they "never ever ever take the mulch" and there's still plenty of roots sticking out that we'll have to dig out ourselves. Overall; they did a fantastic job and even went above the rest by OFFERING to take care of the root runners, a bonus stump in our yard, and haul away the mulch. Nobody else offered to do any of that, and expert tree at least provided SOME of what they were offering. Maybe it was all I misunderstanding, which is why I would choose the company again but I would be careful to get EVERYTHING they say in writing.

    1

    Nothing expert about this business. From day one the communication was terrible. Scheduled a quote, got one, then had to follow up twice to be put on the schedule. Should have been my first indicator something bad was bound to happen. My window was between 12-4pm, and I was waiting and waiting until they finally decided to show up at 3:45pm with no courtesy call letting me know they were running behind on the site they were doing before mine. The boys came, took out the trees without the crane that was recommended due to the tight space and didn't bother to tell me they damaged the siding to my garage. I found the damage the next day. Contacted the owner, who then turned around and blamed me for having new siding put up while blowing my phone up for 3 straight days. When I hire a company who are supposedly experts in what they do, I expect the best from start to finish as would anyone. I had multiple trees in a tight area that I couldn't do myself, which is why I hired this place because I thought I'd be getting 5 star service. Wrong. Here is what this company excels at: lack of integrity, poor communication, immaturity from the owner who is very unprofessional, and the inability to apologize when something goes wrong. I asked for a refund since I had siders who could fix the damage since I had already paid for the materials. Owner, Justin, decided his guy was better than the professionals. His guy came and "fixed" it making it look aesthetically unappealing by not replacing the panels but rather cutting tiny pieces of panels, and my siders eventually fixed it anyway to make it look better because they even thought it was done poorly, and they are experts in siding. Justin should have just refunded me for the damages and labor and been done with it, but he wanted to keep the money and waste materials.

    Overall, anything that requires any sort of technical tree removal or has trees by any building that you care about be careful who you go with and do your research!