House Cleaning reviews in West Chester Township, Ohio
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I loveeeee my carpet! The customer service that Extreme Clean provides is phenomenal. I have 2 cats so I was extremely worried about the odor and hair trapped in the carpet, however, after choosing the deep cleaning package my carpet is cleaner than when I bought the house. I love the company and I will definitely be using their services again.
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Called Fred in an emergency situation on Saturday afternoon & by Sunday afternoon the Job was completed and they did an OUTSTANDING JOB! His technician, Roger was Pleasant, Professional, Timely and Courteous! Great Job & we will be using their team again at our other properties! Super Nice People!
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Extremely satisfied with yesterday's work. Ricky was very friendly and unlike others, he did not rush. He spent nearly 3 hours of thorough cleaning to get my entire house cleaned. He used his UV lights to show were the spots are and did a through professional cleaning work.
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Greta experience! They took their time to pre treat all stains as well as took plenty of time to thoroughly clean the carpets. Our carpets look fantastic post service!
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I am moving into a condo where the previous owner had a cat. I wanted to make sure the carpets were clean and any pet stains and odors were out before I moved in. Wow!! What a difference Xtreme Clean made on my carpet. I thought the carpet was tan… turns out its actually beige and was just really dirty. They also targeted spots of urine in the carpet. The whole place looks so much nicer and smells great now. 10/10, would recommend. I’ll be calling again for routine maintenance.
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Outstanding job .extremely happy. My carpet clean .carpet is older it need clean.i am extremely happy with the results. Highly recommend this company. Joe and anden polite.excellent job.highly recommend. I found my carpet cleaners
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They were very professional and on time. Great pricing and excellent work. I am a first time customer that will now be a repeat customer every few months. I am happy that I found this company!
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Cleaned my mattress very well removing the urine smell from an accident my 4 yr old niece had during an overnight visit. Very pleased and highly recommend.
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Thank you Mr. Goin for your 5-star service experience from the first phone call to the final results, everything was outstanding. You provided clarification to questions I had regarding the process of cleaning the carpet. The information provided was accurate and your responses were honest. The service was smooth and straight forward. These are all the things I look for when it comes to customer service. I will recommend Xtreme Carpet Cleaning Services
without reservation.
Thank you, -
There is still stains in the carpet that I can get out by using a wet rag by hand. I can honestly say for $135 I’m disappointed. The guy that came out, only went over the carpet, one time and barely at that. It needed deep cleaning, which is why I hired this company and I’m Disappointed in myself, I didn’t go with the competition. I shouldn’t have gonw with them
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Incredibly pleased with the service I received. Feed G. was my representative and explained everything thoroughly and was incredibly professional. Fred was able to get out some tough stains and it looks like brand new carpet! I will definitely recommend and use them again.
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My carpet cleaning experience was exceptional! The agent was professional, courteous, and he understood my needs and offered me the services that met my needs. My carpet was really soiled and had not been cleaned in a few years. The work Xtreme Clean 95 system did was astounding, as the spot treatment solution they used removed years of soiled stains and left my carpet smelling fresh! I highly recommrnd new customer sign-up for their prepayment schedule cleaning which gives you a significant discount on your current cleaning. I also had my velvet sectional cleaned at a price that was below the competitors and it looks brand new! I will be referring all my family and friends as Xtreme Clean 95 service, price and cleaning system exceeds all other competitors!
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Very punctual, respectful and reasonably priced. Would be 5 stars but they didn't move things on the floor to clean under them (i.e. a book, sweatshirt, etc.). After 24 hours the carpet is still pretty wet and should be drier by now
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My carpet has never looked so good! The owner Fred was professional, fast, and knew exactly what he was doing. He got new pet stains out, as well as some 5+ year old mystery stains the previous homeowners told me they had professionally treated and were a lost cause. Clearly they should’ve called Xtreme Clean 95. Highly recommend!
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Very reliable and would recommend, I will say some carpet might need multiple cleans before it’s new again.
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TJ was AWESOME! He's very professional and polite and understands customer service. he even took the time to explain, why we should clean every area of carpet in our home. An amazing young man and this guy, is going somewhere in life!
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I had Extreme clean my carpets one day, and then they returned the next day to clean my laminate floors. The carpet cleaning went well although I thought the cleaning of the area rugs were costly.
I did not have a good experience with the laminate floors. There was a lot of wax build up and the guy cleaning them did not have the right steamer to get the wax off. They had to travel to Cincinnati to get the right one, and then the owner came and finished the project. He worked on my dinette area and kitchen that looked nice when done. He tried to put a finish on the foyer, but I noticed when it dried, there was still a circle from where a pail had sat. The master bath looked clean, but I had to get a rag to clean some muck around the toilet bowl. And I stepped on my clean carpet in the master bedroom to find dirty water from the bathroom had spilled on the rug. And lastly, I went through the kitchen which I thought was dry to go out the garage door to pay the owner, since the foyer was still wet. And in the kitchen there was a wet spot by the door that now has foot prints ingrained into the finish.
Never again will I use this company!! -
The appointment made was really quick just a day before the service. The price is affordable the payment is exactly what we got from quotation. I was skeptical about the price when i read some comments, but i make sure the price with reservation person. The job is done by the appointed time.
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The estimate for service was less than 50% of the actual charge. This can as a surprise when I went to pay the bill. We were quoted $176 and paid $499. There are still tracks of dirt on the carpet that needed to be cleaned.
The gentleman that worked at our home was courteous, punctual and professional. But we would not use them again. -
We have used them twice and they are very responsive, professional, show up on time and do a great job! We have 4 dogs, so the carpet definitely sees plenty of wear and they do a great job of keeping it clean! Definitely recommend!
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The gentleman that came to my house was very pleasant and professional. This was a great company to work with. I had another company, Steam Brite, come clean my couches and carpet and was told would be dry in a few hours. Well it stayed wet for about a week. Owner didn’t care when I made several calls about my concern. When I called this company they assured me it would be dry in a few hours. They throroughtly cleaned my mattress one evening and yes was dry the next day. I would use them again in a heartbeat!