Reviews of local pros in Westerville, Ohio

I signed a contract in may and put down a deposit. In June my hoa approved the design but I was told Reichle couldn’t do the job until September. In September I contacted the landscaper and never got a response. I called the office to get an update because someone came to mark utilities but no one ever told me that was happening. I was told the landscape designer left. I wasn’t informed that at all. A new designer came over and did a new design. It was now mid September. I finally got the new design file and had questions. Over the next week I called and left a voicemail. I still didn’t hear back so I had to call again. I was told pictures would be sent to me. Didn’t get them so I emailed and didn’t get a response. I would have thought that since I had been waiting for so long and they had my money since may that my job would be a priority but it didn’t seem like they cared. I called and canceled the job and did receive a full refund though

The guys are always nice and quick. Most importantly, they always make sure to not run over our dog’s toys that are left in the yard!

I have used Reichle Brothers for the past few years for lawncare, and my lawn has never looked so good! This year I decided to ask them to complete spring clean up of my landscaping including edging, pruning, and mulching. I could not be more pleased! The crews worked hard in the blistering hot sun to get the job done prior to my grad party, and it all looks fantastic! I'm incredibly grateful!

- 1 Star if that was an option
I had a terrible experience with this company and have for 3 years since purchasing my own home.
This year they have gone above and beyond making me angry and upset every time they come out to landscape. Specifically the leaf removal team.
Not only do I have to go behind them and clean up the mess they leave they ruin and destroy personal property.
A month ago they cam out to do the initial leaf removal and trimming/pruning. I complained to the supervisor on duty when they blew leaves back onto my deck and left a leaf pile on my front door stoop. Hoping they would adjust their methods the next time. Ha ha
Today was the last straw. They made a mess once again at my front door and proceeded to blow leaves and dirt and mulch and uproot live plants from my neighbors front sidewalk into my enclosed patio.
When I voiced my concern that there is now a mess I have to clean up - the supervisor said "oh we don't do patios" and when I asked him about a sentimental lawn ornament they destroyed he laughed and said "oh what you want me to find you a new one" . I asked him could his team take a little more care of personal belongings and pay attention to where they are blowing the leaves - his response with attitude was "well maybe we will just skip this building altogether" . He offered to have a blower come into my home through to my enclosed patio and I said no thank you. I can not run another risk of my personal belongings being blown to shreds. I have the interaction recorded on my Ring camera so should be interesting for a 6 on your side episode.
I informed the HOA and really hope they take a look at the mass amount we spend compared to the quality and professionalism that should be standard. I will not speak highly of this company and it seems I am not alone in how they treat other's property. Funny they are in the business to actually do that and they have missed the mark on all fronts.

Reichle has done a great job at Rocky Ridge condos. Very pleased. Whenever something is needed, they are here.

They blew out the leaves inside my patio and the ones that blow in the corner of my garage. This was over and above what is expected.

Well done Reichle. They put my ornaments back in the landscaping same as I had them.

Thank you for making my life easier.

I had a really disappointing experience with Reichle Brothers. Their landscaping crew recently mowed near my car and blew grass clippings all over it and I mean covered. When I called to politely ask how they planned to fix it, the woman on the phone literally said, “What do you want us to do about it?”
Not only was that extremely unprofessional, but there was no apology, no offer to help, and no accountability at all. My car now needs a full cleaning, and I’m left dealing with a mess I didn’t cause. I expected better from a local business that’s supposed to serve the community. If you care about your property and respectful customer service, I’d think twice before hiring this company.

These people are not knowledgeable at all about plants at all. They came to my condo community to do landscaping, trim shrubs and lay mulch. My front garden has no ornamental shrubs, I have flowers and a Rose of Sharon. So they took a gas powered saw and hacked up my rose of Sharon and stepped all over my flowers that are coming. And I showed up to question them why they are cutting the Rose of Sharon they said that they had orders the trim all the bushes in the front. Explain to them that a Rose of Sharon is not an ornamental bush it's a flowering shrub and if you keep trimming them they're never going to flower just like you would not trim a rose bush or a hibiscus in the spring those get cut back in the fall. They didn6seems to care and didn't apologize at all in fact the guy who cut it up was laughing about it. I called the company with no answer and the guy in charge didn't seem to care. I'm so sick just looking at it esp6what they did to the back of it.

Great company. Guy name Cory came by and fixed my lawn up real good. Looks good with straight lines. He told me that he will be back next week. I said works for me.

We have been with Reichle for 19 years total, in three homes. We have had a vast number of jobs performed at a total expense that would be considered a small fortune. Currently in a condo where they do our mowing and front landscaping, trims, etc.. For the most part they have done right by us, but have made numerous mistakes and redo's over time. I have found you must always be watching as they have gotten so big over the years, that the education, conscientious behaviours and general customer service have suffered greatly. Recently when they trimmed they cut back three flowering bushes after they had set their blooms for spring, and of course they did not bloom at all this year. The guys also trimmed up the side of the yard which they are to leave alone and only do the front of the condo real. They also mowed over a 24.99 mini grass I had planted out of carelessness. the men mow entirely too fast and make mistakes sometimes leaving areas unmoved. overall service has gone south.When I called I spoke with the Man who has always dealt with us for 19 years. He also oversees the mowing and landscaping needs for our condos He was so incredibly mean and rude over the phone, doing everything short of calling me a lier, that we are now done with them. He insisted that they would never touch anything on the sides of our home, and maybe the neighbor came over and cut my side bushed(which are smaller bushed).I said to heck with it, I am not going to allow any company to treat us that way, and we are done with Reichle! Landscapers are a dime a dozen and there is a lot of competition to get your business.

Every week, these guys come to cut my neighbor across the street....and every week, they pull up with all their mowers running on their trailer, and sit for 10-15 minutes either talking or looking at their phones, while the mowers continue to run!!

Hello, we don't need the extra noise pollution over and above when you atr actually cutting and trimming!! Be considerate of the neighbors that live in the neighborhoods you work in!!!

Very professional and responsive. Quality results. We will use them again in the near future.

Great employees, very respectful and quick, great work. Would highly recommend to anyone.

Nate and his team did a fantastic job on the tile around the kitchen and bath. We would highly recommend them.

Excellent experience starting with Nate giving estimate, George replacing damaged exterior wood window trim to Tony painting exterior trim, gutters and garage door. Would highly recommend this company.

The team was timely, hardworking, and extremely friendly. They made sure to clarify aspects of the job with us as they went along. Communication with home office was quick and easy. Thanks for making our home look beautiful!

As a repeat customer I would, without hesitation, recommend Creative Finishes Painting! Highly professional, competitively priced with unquestionable value. From scheduling a quote to leaving my home freshly painted they were nothing short of exceptional!

Our paint requirements were extensive. We had all trim, doors and walls painted. The team showed up everyday on time and were dedicated to the job. The job was completed professionally and timely. I would highly recommend Creative Finishes.

We live in Westerville and have been using Creative Finishes for the last 8 years. We’ve used them for exterior, interior and trim painting and they’ve been great. Painting looks professional, they can help with color making decisions and are very fast. I wouldn’t use anyone else! Thank you Creative Finishes!

We are extremely satisfied with the work done by Creative Finishes Painting. Despite the cold and windy weather, the painters completed the exterior painting of our home in a timely manner. They were both friendly and professional, and we are delighted with the final outcome.

They were awesome, everything was perfect. Great price , great people. Nathan, Ashley and entire crew were always quick, responsive and friendly. The painting crew were fantastic workers , here early and finished day’s earlier than I thought possible. They were all professional and which is so hard to find these days. They are the only company I will ever use now . The BEST !

I could not believe what a phenomenal job the painters did in my family room. They removed all the wallpaper, repaired all the cracks in the drywall, and there were some big ones, came back 3 days later and sanded the entire room. They painted the ceiling and walls and I have marveled at the quality of their work everyday since. The room is beautiful and I couldnt be more pleased. I will have them do every project I have forever.
In addition the guys were very personable,. Fun to deal with for sure. I would recommend them without hesitation. ]