Electrical reviews in Westlake, Ohio

Good staff most parts in stock

for all your electrical needs

Courteous and knowledgeable

Had everything I needed

The guy did not know anything about electrical

They take care of us

They are so rude in this store!

The people are friendly and helpful

Friendly Staff;very knowledgeable!

Had the fuses I needed. Good customer service 👍

Outstanding!!! Finally a place that speaks the language of the trade. Not a kid on the phone.

Excellent service on time and very fair prices, I'll be back.

Excellent customer service. Got what I needed the next day with no additional charge

Always helpful even if they dont have what you need they go the extra mile

Excellent quick fast service guys are very friendly and courteous. Excellent job guys thank you for knowing how to do your job very well ..... I appreciate you

The guys at the counter are always friendly and helpful. They have helped me carry heavy items to my truck on multiple occasions and we have never to wait in a long line to be helped due to the staffing at Westlake Mars.

*John the manager is super tall.
*Mike Dameatro is the best knowledgeable sales man.
*Ernest B.D. their main truck driver. Has the best personality!! He knows his way around all job sites. He’ll call & let you know is ETA. After 2 deliveries you’ll feel like you’re best friends with him!

I was at the store on September 11th 2020. Employee that gave us a service name was Mitch. From the first minute we walked in the store he started conversation unprofessional had an attitude from the first minute, next thing he was wearing face mask but it was only covering his chin, mouth and nose was open. He went back to pick up our order, came back I was on the phone. My body told me he call us with his finger did not said any words just used his finger. Like we don't speak, hear or understand. He was lucky I did not see that other wise I would call for management right there and asked them what that means. That is not all. We placed an order for cash pick up witch it was on the paper CC he did not even loo k ed ag the paper work plus there is no brakedown prices for the items not even a total for our purchase. I asked how much he "said we going to charge the account" he had no idea about that order. There was only one person I did not ask his name but that person was the only one who asked "if we been help", while we were waiting on Mitch Noone else is paid attention who is in the store. Long story short he need to take some costumer service training classes and rest of the employees need to wakeup when people walk in to the store. I saw one man in gray shirt I think he would be the manager of the store even him was o. His computer not watching what is going on in the store. I would appreciate if someone from district or region management contacts me in person. Name of my account Cotul electric you can call the number o. The file ask for G and he will give you my number

This Mars Electric location is my go to Mars location. The Westlake branch has an extremely knowledgeable staff that is always ready to help. From looking up obscure made to order parts to everyday orders they work hard to give my electrical company an edge in supplies and pricing.

The Westlake branch is clean, organized, and well staffed. Many other supply houses have a revolving door of help. This location has the perfect mix of new, mid career, and seasoned experts to help with routine and complex orders.

If you are looking for a supply house to start a relationship with, this branch, backed up by the Mars Electric region wide network of other branches is the perfect fit.

Dan was on time and fixed our problem in a timely fashion.

Daniel was very polite and professional. He did the work in a fraction of the time it would’ve taken me. Very efficient. I highly recommend.