Plumbing reviews in Willoughby, Ohio

We have used Sbrocco plumbing for years. John and his team are always professional and do an excellent job! Jay and his assistant Jeff did a great job on out tankless water heater. Jay has incredible attention to detail and his work is incredible. I would recommend Sbrocco plumbing for any plumbing need!

Absolutely the best service ever! John and his very knowledgeable staff rescued me from a horrible blocked sewer line situation. Despite the worst weather of the winter they worked non-stop until the line was cleared. At no point in time did I see any of the 3 not “working”! They were friendly, very well trained and left the floors spotless. And, my bill was significantly less than what I have learned to expect from other companies. Their skill set and work ethic cut the time for the repair in half. The best!!!

Excellent!!!

The best service !

The best!

Outstanding!! We wouldn't use anyone else!!

Old school company. Gets stuff done, doesn't complain about it.

Great company good pricing amazing work

Expert plumbing done to your satisfaction at reasonable prices!

Fantastic experience. Will the plumber did a great job for a reasonable price while being an all around nice guy.

Insults and incomplete. Called me a scammer. Coming from her it was almost a compliment
Took 2 days and 3 plumbers to complete a small job
325 more than originally quoted.

They were timely, communicated very well so I knew the price and the time they would be there. They have worked on four different projects for me in 3 different counties. Very, very reliable and always great quality.

I recommend J.R. Sbrocco Plumbing. They installed and new hot water heater, found & repaired leaks, & repaired toilets at our house. Knowledgeable & professional. In our experience, Will and the other plumbers do good work!

Called this place with the intention of going with them, and the receptionist on the other line who took my call was really rude... Blatantly condescending as I tried to explain our issue, then when she advised it was going to be $100ish for the visit and $95/hour, I let her know I'll need time to double check my options, and then she literally hung on me as I was still speaking. What a terrible first-impression.

8/1/2022, they performed faucet replacement for kitchen sink. I was told $300 before the job start, ending up i was charged $820 without any agreement. the problem was that I was required to give my credit card to make an appointment with them, and once the job was done, they just charged my credit card without my signature. I was so shucked that they can just charge my credit card without any agreement. The owner john admitted they mid handled the case but office lady Lynn Murray won’t refund me $520. Ending up we had a court case and court ordered them to refund my money.

Called JR Sbrocco late Monday night thinking I would get a voice mail which I did. 20 minutes later, Lynn called me back. Told her my rental house needed a hot water tank. She immediately got me scheduled and was able to get to the house in a couple of days. The job was done right and the price was reasonable. I've used them in the past and they never disappoint. Will always call them first for all my plumbing needs.

used several times and prompt, great work and friendly!

So, 1.5 years ago we had a blockage in our line leading to our septic tank(s). A friend suggested we contact AJ Parker. They came out immediately and solved our problem. Heather told me at the time if we needed them again to please call - and, if she was unable to answer, to leave a message or text the same number and she would get back to me shortly. Yesterday, our 8 year old electric water heater decided to call it quits. I remembered AJ rescued us previously, so I reached out, left a message and I texted the same number. As Heather had promised me she was in touch with me shortly after my call. She arranged one of their techs to come to our house that same day and replace our water heater. The tech did a great job - he worked professionally and cleanly and gave me a ‘heads up’ of what to expect. Everbody we have interacted with at AJ are the nicest people. If you want dependable, professional service and at the same time interact with wonderful people, do not hesitate to contact AJ Parker.

AJ Parker has been serving us for years, and they never disappoint. Very efficient, great communication, and great work done each and every time. Thank you so much for everything you do.

Austin and Heather were great to work with!

Great Service, and the quickest response you'll get in the business!