All reviews for Quality Heating, Cooling, Plumbing & Electric

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    5

    I'm not zach that i'm the property manager.But michael was very, very good.He knew what he was talking about.He was well educated in the situation that we are facing.We appreciate him more than he will ever know

    5

    Quality came out this morning and quickly identified and addressed the issue. Shout out to Scaasi, who was very professional and considerate of my time.

    5

    Coryon was great to talk to and work with, he took great care of us and got to us quickly on a weekend after hours during an emergency. A great representative of your company.

    5

    We are very happy with our experience with Quality! One of our AC units was down. Fortunately it was just a blown fuse. Very quick and inexpensive fix. We also wanted a summer tune-up on both of our units. One of our units is 19 years old and we know it’s going to have to be replaced sooner rather than later, but Juan didn’t try to scare us into thinking we needed to replace it right away. It was a pleasant change from previous service companies that have been saying it’s on its last legs for 10 years now.

    Juan was very friendly and worked quickly. So glad we decided to give Quality a call.

    5

    All the staff I dealt with are fantastic, and I don't say that lightly as I used to work many years ago as a CSR. So my judgements are validly critical. If you pass the smell test with me, then you have a great organization. Quality Air is just that! I had a problem with obtaining a licensed plumber via my home warranty company. Unfortunately, the warranty company put the burden on me to secure a plumber, which negates the entire reason for having a home warranty rep.

    Anywho, Quality Air lessen that burden by being extraordinary helpful amd patient, especially William, a tech guy who loves Mexican food. I may be bias, but I love Mexi food. Lol.

    Laura, the person accepting my call is a very kind and easy person to speak with. She serves as a great Frontline for the business.

    Overall, my experience with Quality Air was the right company for my situation and they resolved my plumbing problems. Thank you Quality Air, Laura and William! May we cross paths again, but not anytime soon...you get what I mean. Haha.

    5

    Selected this Company for a comparison bid from another self published largest in the city Hvac company. It did not take long for my wife and I to determine that David….”the technician is sincere , very professional, and represent a company that prides itself on integrity. David walked us through and beyond the system we would need to bring an 60 year old farm house back to life.
    David took the time to establish the connection between his company and the values long lost in the other megalo monster company that would have my wife and I spending thousands of our hard earned dollars needlessly. Big enough to handle any job , yet Mom and Pop creedo.
    Tom and Rhonda

    5

    We couldn't be happier with the service Amy provided. She was extremely helpful, explained everything to us and took her time to get to the bottom of finding every possible issue. We got service the same day, affordable pricing and they have a great plan option. We will definitely recommend!

    5

    I was having issues with an HVAC unit. Juan was sent to check it out. He was very polite, and kept me informed during the whole process. He completed the repair which was time consuming but stayed until the job was complete. Very happy with the service. Thank you Juan!!!

    5

    Kamren did amazing work and had showed me in great detail my heating element. He was very helpful.

    5

    Nate was the electrician who came and took care of installing new smoke and carbon monoxide detectors. He was very efficient. And very nice to let me know everything he was doing. He’s also nice to my two dogs. Very sweet with them.

    5

    Over the past week we have had numerous people come for repairs. William and Derek did the plumbing, they did great job. They not only did the plumbing but also noticed some electrical box issues and let me know they called for someone else to come look.
    Dave Yates has been amazing with helping getting financing set up as well as scheduling everything.

    5

    Nate was great and super helpful. We had issue with our GFI outlets and he was able to find the issue and explained what had happened. Would definitely recommend

    5

    Our technician, Scaasi, was very knowledgeable and personable and we will definitely request him for any future HVAC issues. Having used Quality’s services 3 times in the past 4 months, we have had nothing but positive experiences and today we invested in a service contract. Having used the big name corporate companies for years, we sometimes felt like just another anonymous customer. Quality technicians take the time to get to know you and your needs and always take the time to answer any questions and walk you through the problem and the solution. Their prices are very reasonable but the level of customer service and satisfaction is what impressed us the most. They have made loyal customers in us because of their high standards.

    5

    I had a really great experience with Quality. Dillion troubleshooted my fridge that was tripping, and also serviced the generac. Great job!

    5

    Thayvion came by to do a plumbing evaluation. He took care of a leak on my water-heater tray and cleared a clog in my bathroom sink. I appreciate his knowledge and the information shared with me maintaining things regarding my drains. Great service today!

    5

    Tyler was very thorough and explained what repairs I needed. He offered options and even explained payment options. He was very professional and courteous and I look forward to using your services the beginning of next month.

    5

    GENE & Gustavo. Did a great job today. Thay was on time ,intr oduce them self and got work thay even painted one of my pipes on my roof that was not matching with the others. That's was so kind of them. Everyone from quality 👌 super kind and very Knowledgeable of there work. Thank you guys

    5

    Amy was the best! She knows her stuff!! She did a thorough evaluation of our hvac system, and she showed us pics of where the problem was, along with detailed explanations. She did not immediately try to pressure us into buying a new system, but instead broke down the costs of repairs, too. I called Quality bc of their catchy radio ads, but Amy has made us customers for life!

    5

    Juan and Hunter did a great job. Our heater wasn't running and they explained everything they needed to do and/or did and were thorough. Very personable too. Nice young men and good at what they do.

    5

    I needed several major repairs on my newly bought home and was extremely stressed trying to find the many different specialist to fix everything. I decided to use Quality because the anxiety of dealing with so many companies was kicking my butt. I did not regret my decision. They helped me get financed, and now my home is repaired. I highly recommend Quality.

    5

    Super impressed with their customer service. Hunter was friendly, professional, on time, etc. I’d easily recommend Quality to anyone looking for a heat/air/plumbing company. They get a 10++ rating from me.