All reviews for Hi-Tech Plumbing & Leak Detect

Barry the technician that came out to service my plumbing was one of the top five best service agents I’ve ever come across and I’ve been in this line of work for 18 years. He did everything they promised and more with running the camera and showing me what issues I have. He was also very respectful and professional and very, very clean and orderly. Would definitely recommend Barry for anyone dealing with a plumbing issue. And they only charged me $99 They definitely under sold and over delivered.

Gavin was great. He explained the problem and gave us options to remedy the problem.

The man did a great job yesterday at our home. They didn’t leave until almost 7 o’clock last night. They have been very trustworthy a complete thorough job and most of all very friendly. I couldn’t think of using anybody else.

This review is specifically for Tyler Hubbs detecting and repairing a complicated line leak. He is the most knowledgeable and capable plumbing repair tech I have had on my properties. I will request him for future services.

Amanda Sheppard provided multiple options for repair with set pricing that did not change after job completion. I appreciated her directness when questioned on costs. The same day quote and job completion on this project was stunning, since it was Sunday.

Gary Boren from Hi-Tech did a great job in fixing my leak at a faucet in our bathroom. He told me the solution and then had the parts with him to quickly to repair the leaky faucet. He was a true professional. I highly recommend him.

The plumber that installed my new water heater was great. Very nice guy. He did a excellent job. The work looks very clean and professional. He explained what work was performed very well and also gave me tips to keep my system in good shape for years to come. He also explained how the warranty for the work performed works as well as the warranty for the tank itself. I'm very satisfied. Thanks Mr. Gary Boren.

Mr Lokey is excellent. He walked us through what would be necessary to excavate a bad sewer line and provided clarity on another excavation option we did not know about. We took that new option. He was on the job when he said he would be and he has kept us informed of everything as the job has progressed I am glad he is the one doing the excavation and pipe replacement. Thank you, Raymond!

Raymond was courteous and professional. He did great work installing the new water heater and explained how to use it. He even cleaned up where he was working

After waiting 3 days for Mullin to show up, we called Hi Tech at 6 pm to come out and fix a leak in our slab. Robert Hall came over within 30 minutes of our call. He found the leak and gave us several options for the repair.
He came back the next morning with Stephen Gilstad to pin point the leak and made a plan to fix it.
That afternoon Brad Stoehr came out with his crew and they completed the repair in two hours.
We were extremely pleased with the professionalism and courtesy of all the guys involved. The workmanship was excellent and we are very glad we called them.

Amanda was wonderful. She came out on a Saturday. She was so helpful, professional. and informative. She explained every step and all the warranties, cost that would be attached. She has a company coming out with fans and humidifiers to dry up any problems. There will be hot water tonight. Woo hoo!

We’ve had quite a ride with this company. We first had Gabe out on Saturday, he attempted to clear our pipes, but unfortunately that only lasted two days.

On Monday, I called back around 5 a.m, by 9:30 a.m., Levi and Dalton were headed back out to check out the situation. They worked hard to clear the line, ran a camera, and determined that there was an issue toward the end of the line near our tree. They provided a quote to dig into the line and figure out why they couldn’t see beyond that point.

Because of our schedule, we weren’t able to move forward until Wednesday. Raymond and Quinn showed up first thing Wednesday morning and got straight to work. By about 10 a.m., they had found the problem and gave us a new quote. It turned out our entire line from the house to the main city line needed to be replaced due to us having Orangeburg pipes.

They worked tirelessly, coordinating with everyone involved, including the city for inspection, and now, as of noon on Friday, they’re wrapping up and I have fully functioning pipes again. I am genuinely amazed by the team, ESPECIALLY Raymond and Quinn. They were incredibly patient with me and my husband, answering all of our questions and explaining everything thoroughly, even allowing us to go out and see what was happening as they were working on it.

If you can request specific technicians, I highly recommend asking for Raymond and Quinn. These two made this rough experience a little more manageable & worked with us on our schedule.

Good work in timely manner. I can’t thank you enough. Teams were fantastic. The work is complying with the city code. Water leak found and fixed. Changed the water heater insulated and vented wich was done wrongly by other contractor six months ago. Keep the good work guys!

Jerred & Luke were very professional and thorough with their explanation & were very courteous. They are very knowledgeable and presented me with several options; as well as answered my questions.. Jerred & Luke worked well as a team & diagnosed our washing machine drain blockage problem. They provided estimates for the 3 different options.. I rate Jerred & Luke as a Five Star Service Men. ⭐️ ⭐️⭐️⭐️⭐️. I am a retired journeyman electrician, and I can spot a highly qualified Skilled Tradesmen. 👍🏽👍🏽

Gage and Josh were wonderful with our home not having a working toilet. They were very knowledgeable, talk to me as human, very polite and all around genuine. Would highly recommend having him and Josh to come out to your home!

Gage was awesome. He took care of us and went above and beyond trying to find the cause of our issue. He found it in a very timely manner. For any future issues we will be requesting Gage!

Unbelievable. Hi-Tech Plumbing and Leak Detect provide the most honest, fair, reasonable, and FAST service I have ever been associated. Blake Wagner was incredible to work with, as well as knowledgeable and friendly. My only regret is using another plumbing company last year that completely overcharged me without really get the job satisfactorily completed. There is only one plumbing company to call....Hi-Tech Plumbing and Leak Detect. Now, if they would just add car repair to their many services, life would a breeze. Well done and thank you. Blake!!!! note: I don't usually leave reviews - Hi-Tech Plumbing is awesome!

They guys are amazing, over the phone they totally understood my situation with a questionable number my city utilities gave me, and were very informative. When the techs got there. They were straight honest and very thorough with the emergency inspection. Professional from start to finish. Really appreciate these guys.

Danny was wonderful! He was very knowledgeable and checked my exterior faucet and water pressure. It was determined that I didn’t have a problem like i thought and they didn’t even charge me for the service call. I couldn’t have asked for a better company.

Kaden, our service guy was excellent! We highly recommend him. Kaden took his time to answer all questions that we had and explained everything well. Very knowledgeable.

Had their plumber, Gavin Lilley, come by to replace an main water shut-off valve inside our closet and also replace the small water valve under our kitchen sink. Did both projects super quick, was very informative over what needed to be done and I learned more over our hard water at the house.

Gary Boren did an excellent job addressing and fixing our plumbing issues. He was timely, worked quickly, and was extremely knowledgeable. His explanations of work were thorough and he was extremely patient with my questions. I would highly recommend asking for Gary for all your plumbing needs.