Quality Heating, Cooling, Plumbing & Electric

I initially believed I was engaging with a reputable business and didn't see the need for a second opinion, but I was mistaken. I contacted Quality Heating and Air, a company that had performed maintenance on my AC unit several times before, expecting a similar experience this time. I called because my air conditioning was underperforming, particularly for this time of year, and I anticipated a straightforward solution involving cleaning and possibly adding refrigerant.

However, the technician informed me that my coil was failing; he even burned himself on it, indicating its deteriorating condition. He inspected the furnace for about 30 minutes, then examined the outdoor unit, claiming it required complete replacement at a cost of $11,000. This was far from what I had anticipated.

After receiving recommendations to seek a second opinion, I did so and was astonished by the contrast in service. The second technician spent less than five minutes on-site, pulled the furnace filter to show me its poor condition, examined the outdoor unit, and simply added some refrigerant. He assured me that there was no need for a new unit and suggested routine maintenance for the following summer.

Ultimately, I spent $100 on the initial service, which included a $10 tip for Quality Heating and Air, who provided minimal assistance and took unhelpful pictures of my aging units. This experience has highlighted the importance of obtaining a second opinion, as some companies may prioritize profit over integrity.

Amazing staff!!!!!
Great installation. I can’t remember the two men names who did the install, it’s that way sometimes when you’re 75 years old, but they were both professional, amazing people, very good at explaining things to my understanding. From the initial phone contact person to the installers, I experienced a perfect encounter of mental comfort from beginning to completion of the installation.
Thank you Quality Heat & Air!!!

I had noticed that my water bill was about five times higher than anything. We called these fellas next so you know they show up they give a diagnosis of everything they look all over the place and William comes back in the mud suit. I was like what are you doing in informed me he was gonna go underneath my house and climb around and all the sludge and try to find the leak underneath my house. I thought to myself that’s an absolutely terrible job you’re doing but instead of him responding sarcastically are rude. He says here to serve you sir and it doesn’t matter what it takes. I’m gonna find out what’s wrong at your property And they did this may be by far the best company for any kind of plumbing issues. professional kind on the spot on tile and affordable