Reviews of local pros in Jones, Oklahoma

My service tech Blaine was very punctual, professional and knowledgeable. Took the time to explain all of the issues that I had, and gave me tips and pointers on how to maintain between visits. I will definitely recommend this company to anyone!!!

Zac the technician that was sent out to evaluate the situation in hand, went above and beyond the call of duty. He was very thorough with the assessment and photo documentation that is needed to achieve a successful outcome with the work to be done. Great group that wants to do right by there customers. ✅️

Dana is amazing! I really appreciate all his hard work.. sorry you had to deal with those working conditions but you rocked it! Thanks again!

After contacting 2 different plumbers who were only at my house for 30 minutes or less, we contacted VIP Plumbing. They scheduled an appointment for Monday morning and Zach was on time, kind, courteous and very informative. On Tuesday, Zach returned to diagnose the problem, using the proper equipment needed. Unlike the other companies, Zach went above and beyond to make sure we understood exactly what he was doing and why. He determined what the problem was, made a plan with an estimate that was fair and reasonable. He is returning tomorrow to complete the job. Stay tuned for the next review.

Junior came out and got the job done quick and easy. He was very professional and will be great for your septic and plumbing needs!

I had a bathroom remodel with a company that did a great job, but unfortunately, due to a family emergency, their plumber was a no show and had to go to another resource. With that said, a simple replacement of a couple of valves and replacement lines turned into a nightmare. We all thought the job was done and wrapped everything up. Next morning I woke up to a soggy hall carpet and had to call a 24hr plumbing service. Thank God the first number I found was VIP Plumbing. 5:30 a.m. and the owner answered, after waking him up. The gentleman was very polite and ran over some things to check and do before getting me set up for service that morning.
A tech showed up a few hours later and went over what he intended on doing to find the leak. Honestly, within 15 minutes after having to cut into the wall, he found the problem! He had everything he needed on the truck and was able to cut out the kinked line that was dripping inside the wall. He made a few other changes and replaced the line. He checked other problem areas, then pressured the lines and NO LEAKS! He literally saved the day, and much more expenses! Gerry, the technician that saved the day, was very knowledgeable and patient with all my questions. Very professional and tidy! He didn't beat around taking his time, but went straight to work and knocked it out. I was truly blessed with their service 🙏 and will definitely use them again, for whatever plumbing issues I have. The load I was bearing was gone in less than 2 hours!
Thank you Gerry for a job well done!

On Sunday, I had a plumber from VIP Plumbing come to my house. He informed me that I had an eroded mainline and that all of my pipes were severely eroded. Since he didn't go underneath the house and only took 30 minutes to diagnose the issue, I decided to get a second opinion.

Today, another plumber came out and told me that the first plumber was completely wrong. In fact, I only needed one pipe fixed because it was misrouted in the kitchen drain line. The plumber from VIP Plumbing had attempted to charge me $12,000 for new drain lines.

Additionally, I never received a receipt for the initial visit or a breakdown of what was wrong with my plumbing. I called them for two consecutive days and was met with confusion.

I would not recommend this business to anyone.

Tommy was super fantastic and showed up on time and did great work

No call back, at all

Great

Professional and Awesome Service today.....

Wonderful people

Great service and price

Always professional and the job is done right and timely.

They did not take responsibility for a bad install job on an AC unit.

Great job on time went over estimate before work started and kept me updated thru repair

Good work is hard to find. These guys have been our favorite "no-nonsense" plumbers yet. Knowledgeable, efficient, and fearless!

Were here when they said they would be, gave me a good estimate, did the work and well, and were very knowledgeable. Ask for Dustin and Dyllen. Superlative service and work.

They came out the same day and took care of our plumbing problem. Jean was very kind. I would highly recommend them.

Dependable and competitive pricing. Jean will call you to discuss to make sure everyone is aligned. They are great to work with.

came out quickly but didn't take responsibility for poor work years ago. didn't even open the unit to inspect until I insisted. just wanted to get in and out and hand me a bill for $150 on the way out the door. will not use again!