All reviews for Hampton's Plumbing Services, Inc.

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    5

    Great people quick service.

    5

    He came out to check the very evening I called them. Very nice and polite

    5

    Outstanding service. Very quick response time. The work was performed very quickly with attention to detail and cleanup upon completion.

    5

    Although we ended up choosing another company (we wanted a different brand of water heater), they were very responsive, even after hours, and answered a LOT of questions. They gave the cheapest quote of the 4 companies we got estimates from.

    5

    Hamptons Plumbing showed up in response to a call to my home warrenty company. He accessed the blown-out waterheater and shortly after that I get a phone call from the warrenty company with a 1200 authorization to do the work. Work was done in a professional and workman like manner and I have zero complaints about any part of the process. 5 stars.

    5

    i had 4-5 different companies come in looking for slab leak and ran static tests over a 3 year period. leak detectors said sewer was leaking but ran a camera and could not find it. wanted $1500 a day to search for it might take 2 days. James Hampton found the separation within an hour, He is very computer oriented and worked with the inspectors shooting pictures and sending to city inspectors.The sewer line break about destroyed my whole slab and the if the previous companies had found the leak I would not have $75,000 in damages to my house. Oh yeah, Travelers insurance did not pay a dime
    saying I was negligent for not knowing it was leaking and they paid zero!

    5

    Hampton’s Plumbing responded within hours of a major sewer problem this morning and had it resolved in a few hours. I am so grateful for their help. Very courteous and pleasant to work with. Professional and very considerate about walking through my home-wore booties to prevent muddy floors. I will call then again but, hopefully, I won’t need to.

    5

    James and his assistant came out and fixed our old outdoor water faucet and pipe under our house. They came out the same day and did not charge me extra. The work was top of the line. They were very professional and friendly. In fact, they gave me a more than fair price for the work done. I would highly recommend this company.

    5

    Professional the entire time. Had to replace a shower valve. They had no problem going in and taking care of the issue and charged me a good price for something I assumed was going to financially destroy my wallet. Stayed late and took care of every issue that popped up as well. Appreciate the work and will definitely call for future problems! 10/10 would recommend!!

    5

    Highly recommend these guys. They replaced or got water heater and unclogged a shower head. Professional and helpful! Highly recommend them!

    5

    I don’t write reviews often. I have Old Republic Home Insurance and was hoping we’d get a good plumber. We were issued Hampton’s. We had a leaky valve I tried to repair but couldn’t. James came out at 6pm the same day we made our request when he could have pushed it off to later in the week. He was super knowledgeable and friendly. They took care of my issue and gave advice on future work. Personally, I’ve added Hampton’s to my list of people I’ll have on speed dial for help.

    1

    Very rude technician. Failed to knock upon arrival i only noticed he was here when I went to let my dog outside to go potty. I waited all morning for them. He then goes to the front door where he tells me he needs in the backyard I told him to let me go put my dog away. He failed to tell me the dog had already gotten out. I noticed the gate was open as soon as I let my dogs out but was busy getting one inside when the other left the Property. I had to carry my 55 lb dog back home (luckily safe and sound) while 7 months pregnsnt and thr technician was LAUGHING and extremely rude saying he needed the gate open. I said I understand but he should have made his arrival know before entering which he did not do. He refused service and left. The whole time he spoke to me he was condescending and acted like I was a child and when I was upset about my dog he was just smiling the whole time it was really sick. When I went to file a complaint he lied and said he knocked upon arrival and let himself in the back assuming I didnt want to talk. They refused to take accountability and originally refused further service leaving our gas off. They changed their mind and sent him back out with a very kind lady who was respectful for the rest of the interaction.

    1

    Horrible Service! If I could give zero stars, I would, I called to have an estimate done to re-pipe my home and install all new water lines. The man showed up spent a half an hour going through the house, and then said he would work up the estimate and call us in a couple hours. Then two days went by and I never heard anything from them so I called, they gave me an excuse about why they had failed to call me with the estimate and said they would get right on it and call me back within the hour. Another three days went by all of this time I sat with no water to my house waiting for an estimate that never came. I contacted another company. They got there gave me the estimate on the spot and had it done in two days. They are completely unprofessional do not care about customer service at all and will delay you and waste your time. I highly recommend using a different company because if their customer service is this bad there’s no telling how horrible there work is.

    1

    Didn’t want to drive there truck down my gravel road! Value equipment over clients. I drive a 100k dog rig down it daily with no damage! That doesn’t include the truck just the trailer! Choose someone else!

    1

    This company is horrible, never use them!!!!!

    1

    Rude and condescending...Filed compliant.

    1

    Run as fast as you can AWAY from them!

    1

    No call no show I wouldn't use them again ever ever

    1

    Have a mannford address and location but she said they WON’T service Mannford. They should say that even though we’re located in Mannford, we won’t service you because we don’t trust Mannford people! How about you change your location then and maybe write in your bio that you stereotype and label ALL “potential” customers! What a joke of a company!

    1

    They put my brand new hot water tank in wrong and refused to come back out and fix it. I even begged him to please do the right thing and fix their mistake. He told me his assistant didn't do it wrong. He wouldn't even come out and look at it. I had to hire another plumber to fix what he did wrong.Terrible,terrible work ethic and customer service!!I If I could give 0 stars I would.

    1

    We called Hampton's to have them install a new sink we had bought at LOWE"s. The sink and faucet were pre-assembled and sold as a "boxed set". The-appointment was for June 20th and we were told the plumber had one appointment for that day and he would call us thirty minutes before he came to our house after finishing the other job. We received no call, he just showed up and when he turned into our driveway he overshot and his front left tire cut a trench in the wet lawn; ten feet long and a foot deep.
    When the plumber saw the boxed sink and faucet he stated..." I didn't know Lowe's was selling boxed sets and that was a good idea". He installed the sink, faucet and two new shut off valves and supply lines. He stated, "that the valves might leak and may need to be tightened" The next morning one of the valves was leaking and we called Hampton's to report the leak and to set a return appointment. The plumber had many appointments and was in court for two days so we were told we would be contacted when the plumber was available. We were called on Monday June 1st and told he was done with his last job and would come to our house. The plumber stated in his write up that he could not find the leak. When we discovered that the valve was still leaking we called again and were told we had an appointment on June 8th. We were called lathe today, June 3rd and told the plumber would not return as there was no leak and the receptionist stated; "you were told when you first called that there would be no warranty because your parts were used on the installation". I told her, " the parts installed were yours and that is what is leaking" She continued to insist it wasn't leaking and I said, " fine, I'm contacting the Better Business Bureau to file a complaint and ruin your business". She replied, well you know this call is being recorded; and I said, "fine show it to the plumber when he gets back' and hung up. This company is bad. DO NOT USE THEM!!!!!!!!!!!!!!