All reviews for The Refrigerated Bear LLC

Brandon is always super knowledgeable! He is truthful about what needs to be fixed or serviced. We signed up for the maintenance program back in late June, and just had our unit serviced for the winter. I will only do business with The Refrigerated Bear.

Brandon is always prompt and very knowledgeable. He works with you to develop a plan that the customer is comfortable with. He also sure up little things he sees to prevent future issues.

He came out one evening after 9 pm to fix my air con when it decided it didn’t want to cool anymore. Had the unit fixed in no time. The price was all right. Brandon is a sweet caring young man.

My wife and I were absolutely amazed. After over 2 yrs of what we were told was a non working system, struggling through several summers, having to rely on portable acs. Brandon started out with what was supposed to be a free estimate then at my request became a service call and fixed my HVAC system and made it totally livable again. Instead of being talked into having to replace the entire system, he diagnosed the actual cause and fixed our system. Thank you so much we will be calling you again for any additional work and spring tuneup. Definitely recommend this company for all you're needs

Brandon came out and serviced my unit for the upcoming summer, was on time to the appt, professional, and very thorough. My unit is running better than ever and we will be using them again in the near future. Highly recommend!

Had A/C unit checked because used to have maint. agreement with Gordon's Service Experts & was always pressured to buy stuff thru scare tactics & was told year so ago I was low on R22 coolant which was obsolete & needed new unit to be paid & serviced by them for ten years, told them were crazy in head & canceled them!! Wanted someone to check my unit & tell me truth!! I'm beyond thrilled with Brandon & his company!! He explained a lot to me, cleaned my dirty compressor & I didn't need any stinking coolant, R22 which is not gone YET but is expensive, so I didn't need ANY!! Gordon's are liars & big talking salespeople!! I'm ecstatic & so happy, such a relief to know!! Thank you so much for your help, info & expert knowledge Brandon & The Refrigerated Bear!! I will call you from now on for my A/C & heat needs! Bless you, u made my year! ❣️
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Great tech to work with. He is extremely knowledgeable and is able to explain to the rest of the world what your issues are. He has been a great addition to the techs we call for service.

Brandon has serviced 3 locations for me. He is honest, knowledgeable & very reasonably priced. He takes the time to explain any issues. Definitely recommend him for all your heat & air needs.

Took care of the issue. Excellent service. He installed an Scotsman SCN60 ice machine.
Returned for cleaning and prepped AC for summer. Brandon was here today and got 4 units ready for 2025. Excellent service!

I woke up this morning to a humming blower motor. I figured I could repair the issue myself. Went and got a new part. No change.
I sent Brandon a text to see if he could come out soon. It's Sunday, holiday weekend and hot. Not only could he show up, but he showed up 30 minutes after I contacted him. Very friendly and easy to communicate with. He was nice enough to explain to me that the part I purchased myself was incorrect and showed me why it was incorrect. He had the proper part on his truck. 45 minutes later he had me back up and running. Very thankful to have a talent like his in the moore area. Don't hesitate to call them for all of your HVAC needs. I know I will. Thanks again Brandon.

Excellent and honest HVAC service provider! Brandon is very knowledgeable and will take time to explain details and answer questions. Reasonable pricing and great communication.

Brandon is absolutely amazing! He took the time to explain everything to us! He was busy today and he worked us in today! Anyone that needs AC service, Give Brandon a call! You won’t be sorry! We have had the best experience!!!!!! We won’t use anyone else for our HVAC needs. ( The Refrigerated Bear)

Brandon is always very timely, professional and knowledgeable. I’m 100% satisfied with my choice to have The Refrigerated Bear install my new heat and air system. Top notch company!

Super nice, very knowledgeable, very thorough. So grateful they could come out on short notice. Definitely recommend!

Being new to OK I had no idea who to trust when it came to our home AC. All I knew was that I had a live in sauna and when I reached out looking for reputable referrals Brandon reached out to me. He was in contact immediately and not only did he talk me through what to look for via phone to assist me with making a decision before paying for services that may not be needed, he reassured me he would be available after talking with my husband. We decided to use The Refrigerated Bear and he was servicing my AC within 1.5 hrs of me making the call. Not only did he service our AC and get us back up and running but he showed me the parts that were replaced and explained their role in keeping the AC going. We were so impressed with Brandon’s knowledge and service that we decided to enroll in the Maintnance Agreement to help keep our unit up and running all year long!

So impressed with our service. My parents have had constant issues with their furnace and past service providers. They fit us in for a last minute appointment despite the weather and holiday weekend.

They got everything working and at such a reasonable rate. So grateful they were able to take care of them with such short notice.

From the schedule call, to the end of the service visit, it was such a great experience. I can’t say that we have ever had better service and I will be recommending them to everyone. Brandon was on time, polite and very knowledgeable. He went above and beyond what we were expecting. I’m so glad to say that we have found our go to!

Brandon was professional, thorough and great to work with.

Brandon is a life saver. He’s the best in business! He services our business as well as our house. If you have any HVAC problems he is the man to call! 10/10 recommend.

Brandon is the man!!! If you need any hvac services completed, he is your guy. I try and conduct business with individuals instead of companies and people like Brandon and his quality of work are a perfect example of why.

2nd time I’ve had them out, fantastic service both times! Very knowledgable & takes the time to explain the issue and solution in detail, as well as answer all questions. Will always be my go-to company for HVAC/refrigerant needs!