All reviews for Plumbing Masters LLC

Damon came out today to provide my husband and I an estimate for a sewer line break. He was very professional and straightforward. It’s always a pleasure to talk to someone who is very knowledgeable and will not sugar coat the needed information and cost.

I had a slab leak on a Friday morning, rushed back home from work. Plumbing masters was not only very close by, but also open around 8am when I called. I am not familiar with the plumbing industry, but for me the slab leak and fixing it was very costly, although I'm sure it could have been worse. I can't remember their names, but the two young men who worked their butts off at my house from 9/10am until the sun went down, were very polite, personable, and showed genuine concern for my situation. The young men were very meticulous about cleaning up after themselves when the job was finished. Their supervisor, Damon, showed up to assess my plumbing situation and was also just overall an outstanding guy. I called back two days later, concerned with my plumbing again, and Damon found time to come back and check on me. I am blown away by how well I've been treated by this company, from Beatrice on the phone to Damon checking on me to the two young men who spent all day to fix my slab leak. I'm very thankful to have found this company, and I wish these people and their families all the best.

Had a weekend urgent plumbing need that we thought would be simple to fix. Beatrice was so helpful in setting expectations and getting a tech to us. It turned out to be way more complicated - possibly construction debris in our line. Josh powered through and got the problem solved. Will call them again in the future!

My experience with Jayne was excellent. She is an honest, kind, and professional employee.

Josh and Quinten were excellent! They were professional, timely, and in troubleshooting my issue managed to save me several hundred dollars! I can't recommend them highly enough!

Malcom was very professional and friendly. Work was done in reasonable time and quality.

I had a truly positive experience with Plumbing Masters LLC after encountering significant issues with Roto Rooter. Unlike my previous experience, Plumbing Masters demonstrated professionalism, expertise, and genuine care throughout the entire process. They remained on-site until the job was fully completed, ensuring everything was handled with precision. Thanks to their prompt assistance, I was able to proceed with my scheduled event without disruption, which I would have otherwise had to cancel. I am extremely grateful to Plumbing Masters for their outstanding service. They are, without a doubt, the best in the plumbing business! Thank you!

Awesome guys, had serious issues and they had serious fixes. Local, family owned, very good at what they do. Most importantly not one butt crack. Not one! Communicated all solutions, and was up front about options and pricing. Will definitely keep them for the next plumbing fix.

Fantastic and fast service! Discovered a leak in our house on a Saturday evening, someone was out to repair within 20 minutes. Definitely recommend! Everyone I dealt with was very nice and helpful.

Malcom was super helpful! Got my problem fixed in under an hour

Steve and Malcom were great. They came out in the severe winter weather to take care of our sink issue. They stayed to make sure everything was running properly, and as always they cleaned up after themselves. I have used them 3 times now for different items and they have been great every time. Definitely will use again if needed.

Damon and Jesse arrived quickly to address backed up commode and standing water issues throughout a condo I own. They were professional and were quickly able to assess and remedy the problem today (Sunday!). Very professional and knowledgeable and after repair Damon contacted his cleaning service that cleaned the condo from the backup. All remaining standing water and worse from the back up were removed. I called three other companies and Damon was the only one who answered, was willing to come over quickly and deal with an unpleasant situation. I very much recommend this company!

My drainage was clogged and I called, the gentleman was super nice, got me scheduled in less than 20 minutes. Josh came out in less than 15 minutes, super nice and got my drainage unclog. Respectful, nice and fast. I recommend 👌

Jesse and Quinton did a great job repairing my leak the same day I called! Their workmanship and integrity, as well as great pricing made for an awesome experience! Thank you guys! I will be recommending you to my friends 🧡!

Great service and friendly guys! Jesse especially was great with explaining everything and taking care of my plumbing.

I called to get an estimate and the prices where very reasonable. Jayne was the person to help me. She went far and beyond helping me.

Great experience. Had a washing machine drain that was backing up. Receptionist who took my call was very kind, informative, and professional. They came out same-day on a weekend, assessed the situation and gave an upfront flat rate quote at a very reasonable cost. They accidentally broke some PVC piping trying to access where they needed to get to, and the owner came by within an hour with parts, so once they were done, they replaced what they broke at no additional cost. Even though the job took longer than was expected before they could get to the root of the problem, they still honored their quote. They did a great job! Will definitely use them again.

These guys really went above and beyond for us! We had old cast iron pipes that were falling apart, and honestly, they were a total lifesaver. It all started with a clog in our upstairs shower, but then we found out the pipes behind the wall were in rough shape too. The stack was cracked in half, and to top it off, the cast iron pipe under the foundation was pretty much shot.
Damon was awesome. Super thorough and professional, but also made everything easy to understand. He walked us through what was going on and how to fix it the right way. Plus, he kept things light with his humor, which made the whole stressful situation a little easier to handle.
Josh is a hard worker who doesn’t hesitate to get his hands dirty. He double-checked everything and made sure it was all done right.
What really stands out is how honest and genuinely caring both Damon, Josh and the whole crew are. It’s rare to find people who truly care about the job they’re doing and the people they’re helping. I can’t thank them enough for all their hard work and dedication. If you need plumbing help, don’t hesitate to call.

Josh and Tyri were great to work with. They were both friendly an professional. I will use Plumbing Master again and recommend them to anyone that needs their service.

Plumbing Masters provided the plumbing service I needed (in short order) to replace shower fixtures during a tile replacement on the walls around the periphery of a bathtub allowing completion of tiling work, and it looked good. They even called afterward to check if I was satisfied! Turns out the tile installer had trouble making the spout seat squarely. So I asked Plumbing Masters back for help and they responded the same day and fixed it. Thanks Jesse.

Steve came out and did a plumbing inspection on a house I was under contract to buy. Thankfully I called Plumbing Masters. They created a video report from the scope that showed all the issues with the old cast iron sewer line (including being completely rusted out in sections) and gave me a quote to replace the line with pvc. Unfortunately the seller was not willing to work with me at all to resolve this issue, so I had to let the house go. With that being said, the team over at Plumbing Masters saved me a bunch of headache and money in the long run. Will be using them for all my plumbing needs moving forward.