All reviews for Xjc Contractors

Deserves zero stars!!! (Not an option)

Had a service appointment through my home warranty company.

Technician Xavier responded well initially and ghosted me after inquiring as to when he would show up for a scheduled appointment. Appointment time kept changing in the app without my knowledge. On 2/13/25 I reached back out at 6pm to ask if the service was still planned and received a response of "yes" I asked what time and was ghosted by the technician. They never responded or reached back out to schedule another appointment. I was less than pleased with the level of professionalism and consideration for the customer.

Update:

Xavier reached back out on 2/28/25 to explain he had technical issues with his portal. We schedule another appt from 3:30-4 and he was a no call, no show.

On 3/3/25 Xavier text me out of the blue to confirm my address and told me he was on his way. 45 mins later at 3:08pm he sent me a message stating I am farther out than he thought and he canceled the appointment.

It's currently 3/6/25 nearly a month after the submission of my service ticket and still have yet to actually recieve service and my washers still down.

Thanks for wasting my time Xavier!

Do NOT trust these guys, they are complete scam. Came out to fix stove, blamed electrical was the issue. Came out several times completely unprepared, I offered to allow them to use some supplies and tools I had if he compensated me for it. He agreed to pay $100 for wire I had laying around. He stole the wire as I have never received compensation for it. I had to watch him like a hawk as he was clueless about electrical work. He attempted to hide connections in walls and attic without junction boxes, use a 50 amp (2 phase for 115V application) circuit breaker on 12 gauge wire (he said it was fine, the wire was good for 120 amps), and leave excess wire coiled in attic. If you trusted these guys doing any wiring, be very afraid. After several trips here, he claimed he was done. I still have holes in my walls, an unsecured junction box, and wires exposed out the back of it. Oh yeah, and my stove is still inoperative. 3 months and counting. See photos of "finished" work. He threatened to put a lean on my property because I would not agree this is evidence of a finished job.

I'm here to tell you to stay away from this company. I never would have hired them on my own, but my home warranty company (who I'll be dropping after this experience) contracted them to come fix my plumbing issue.

When the guy stopped by my mailbox, I thought he was lost. I never dreamed a reputable repairman would pull up in a wrecked car, wearing a backward cap and a sleeveless t-shirt, with no business card on him to show what company he's with.

Pictures are worth 1,000 words so check out the one attached.