House Cleaning reviews in Tulsa, Oklahoma

I recently booked some cleaning with Blue Jay Cleaning Services which was awful! I explained the details of what I need to be cleaned on the phone, even the number of windows and doors, rooms, the detail of why I am cleaning the house, I double check the day and time with them and paid. Then, on the day and time the cleaners they send came in and took a couple of pictures of my house ( the house was empty and I was cleaning it to move in). She said "I am going to make a phone call." I waited for her for a while and then I checked the drive way and noticed she left! without even saying a word! Later they told me she felt the job would take longer than she expected! She did not even bother to tell me that she was leaving and not anyone from the company bothered to inform me until I called them. They agreed to send a replacement and by the time the replacements arrived it was almost four hours passed the original arranged time! As I said I was moving in and planned for moving company and everything and the stress the company gave me was really unbearable! The following day the company called me and asked to pay for the remaining fee! They said they are aware what happened and sorry about it! That's it. The 1 star I gave them is because of their office worker who was available on Saturday and tried to find the replacements. The quality of their work is also just fine.

Response to the owner's accusation:
The property is located in Oshawa and the service was schuled for past Satuarday, April 6th for 9 am. I do not want to be mean by adding your cleaners name, just to know that it begins with V. In regard of me never being your client, I have enough proofs of being your suffered client : how about emails, messages, phone calls between me and your company? or on top of that I have two payments to you via etransfers. Stop acusing me and work on your customer service skills.I can attach all proofs screenshots here if you want me.

I have so many good things to say about this company! They communicate so well and show up on time. That alone is rare! Our cleaner Amy clearly takes pride in her work, and went above and beyond to make our home sparkle. I’ve had several cleaners in Tulsa and no one even comes close to Blue Jay! They are the best!!

Brook and Lori did a fantastic job. I am so glad I contacted Blue Jay Cleaning Service. I loved them, and so did my pets. Can’t wait to use them again. Thanks ladies for a job well done. I love the system they have set up that lets you know when they are on their way, or that they are done, and to be able to pay online is even better. Thanks so much!

Blue Jay cleans my mom’s house. She is delighted by the wonderful work they do. She raves about it each time they come. Thanks for making her home sparkle.

I love Hailey. She is such a help. Reason for 4 stars is because of miscommunication. Hopefully have worked that out now.

Sarah from Blue Jay cleans our house every two weeks and does a phenomenal job! She does great with our dogs too so that’s a big bonus knowing that they and she are safe when she enters the house while we’re gone. She also cleans our short-term rental property, which can sometimes be very short notice and has never failed on fitting it into her schedule. I highly recommend Blue Jay if you’re looking for a cleaning service.

Very happy with how my deep clean went!! Sarah and Tara were efficient and diligent, without compromising quality. It's so refreshing to have a clean home. THANK YOU!!

Scarlet does an amazing job and the house smells so clean after she is finished

I opted for a deep clean and the service was excellent. They took the whole refrigerator apart and cleaned it (which would have taken me an entire afternoon), did inside the oven, baseboards, all the things that don't normally get cleaned around my house. Stephanie communicated really well beforehand and the Cleaning Techs showed up right on time. I will definitely be using them again, as well as referring to my friends and clients. As a REALTOR, I get bids for cleaning homes all the time and BlueJay's price was very competitive.

Absolutely AMAZING!!!!! We recently made the switch to them from Happy Cleans and they've come in and done a great more in-depth job. And everyone was so polite :)

Update: our house literally glistens after every visit. I can not recommend them enough. Such amazing service.

Another update: Sarah and Alex are divine amazing angels. Our household could not function without them.

Yet Another Update: Sarah is still the GOAT!!!!!!

she's very thorough and she works very hard 😊 every thing looks great in the condo. Love her hard work in cleaning here.

Had clean sheets on the nightstand next to bed, but they didn't put them on the bed

ETA: Contacted by Sarah at Blue Jay. Cleaner was new and said she was confused as bed was neat. It was as I left it when I got up (not neat). She's apologized, offered to come make up the bed (I already did that) and to discount the service.

I came across Blue Jay at the home show this year. Everyone I have spoken to has been kind and professional. They scheduled my first deep clean promptly and followed up very well. My house is sparkling! The team did a thorough job and completed all of the tasks that I requested. 10/10 would recommend.

High hopes, but disappointed. Previously I had two ladies for 4 hours cleaning every other week. When I contacted Blue Jay Cleaning, I was informed one cleaner could actually do my house in 5 hrs- but the exact same price. Soon, it was just 4 hrs of cleaning, and even 3 1/2 hrs a few times when the cleaner would announce “all done.” I brought concerns (sent pictures) to the owner of dusting not being done repeatedly - tops of cabinets, rails on stairway, windowsills,etc... and that I was having to remind the cleaner what she missed each time. Micromanaging. But the response, after having to contact her using several ways and not hearing from her for about a week, was that the cleaner was not using the right cleaning products - no apology and then no follow up in getting back to me to see if things had improved. MY mistakes- believing the owner that a cleaner could do the same quality of cleaning in 4-5 hrs that a crew of two could do in 4 hrs & agreeing to pay the same price. I don’t like micromanaging, I'm not happy with a dusty house, & the customer service was lacking, IMO.

Shelby with Blue Jay Cleaning Services did an amazing job today. She worked diligently, truly took care in cleaning the places I miss, and worked so hard all morning. And my house finally looks clean for a minute!!!♡♡

Sarah & Scarlett arrived on time, introduced themselves & were lovely ladies. We discussed a few areas & they began to work diligently. My home is sparkling clean & smells fabulous. Thank you, ladies for a job well done! 🤩

This is the second time this company has stolen from my house. The first time was a year ago they replaced the items and so I gave them a second try, all was good when I had the same cleaner. I got a new house cleaner and they missed a whole bathroom, did not sweep or mop. Had another cleaner come and I had items missing from my house. I called to complain and was told “no one opens drawers and if it’s missing, then you probably misplaced it”. Lack of professionalism and accountability. I was a client for over 2 years, there have been some mistakes but nothing major that I needed to find something else, but this is ridiculous and I would not make up something like theft. Absolutely horrible.
They always say the rotate cleaning to get different parts of the house every cleaning but that NEVER gets done. Keep your money and go elsewhere.

It is always a great experience to have my house cleaned by a very congenial lady. Not only does my house look 100 percent better, but I feel like I have made a friend. Hailey is always on time , courteous and works steadily to get the job done.

Madison did an amazing job cleaning my home. She is thorough and pays attention to every detail—even rolling up blankets and making the beds look perfect. Beyond her excellent work, she’s also such a genuine, authentic, and sweet person. Highly recommend her and Blue Jay Cleaning if you’re looking for someone who truly cares about what they do!

Grateful for the cleaning we just received from Blue Jay Cleaning Services! If pictures could smell, you’d enjoy them even more!

The process was super easy to get scheduled and they made the process great from start to finish!

Whether it’s a refresh or a deep clean, you won’t be disappointed using their team!

Unfortunately, am sharing my review of this company. We hired them a couple of months ago, and the initial interaction with Caleb was positive, as well with the first service. The second service did not go well. We were quoted $200+ for basic cleaning which we were advised takes around 2 hours. The housekeeper arrived @ 9:00 and left at 10:07, and I can assure you we were not satisfied with the job she performed. We contacted Caleb who apologized and offered a complimentary service, which we accepted. He advised us via text message of our appointment for Friday between 9:00-10:00. No one showed. When we contacted him he blamed the missed appointment on a computer issue and offered to reschedule. We declined. If you choose to use Tulsa Maid Co I sincerely hope your experience is better than ours was.