Reviews of local pros in Tulsa, Oklahoma

I was in trouble had a newborn coming home and the ac quit! A call turned into a tech coming to diagnosis the problem. Open and honest communication from top to bottom. Was giving options of fixing the old ( which could fail and parts might not even around anymore it was a pretty old unit) but giving the age of the unit it was a safer bet to replace the whole thing. Estimator was at my house before I even got done closing all the windows! Like shockingly fast I asked him if he was at my neighbors. He looked around at my current system asked a couple questions then pulled up several options on a sheet that was easy to read and digest. I was given the situation full of questions and fairly indecisive and he helped me walk through the options and the benefits of each one. Helped me pick a unit that would best fit my situation. The next morning a truck was here with a crew to start getting the old unit out and even got most of the new unit placed in a day. The next day it was running and cooling. The crew was respectful of my property and cleaned up as they went as well as answered my questions during the install. They were quiet and respectful while working on stuff inside the house as well as in the attic. Not much more you could ask for. Solid company and solid crew. They will definitely be who I call for work when the need arises again.

Terrible experience with generator installation and start up. Once the sale was made, the company did little to push along getting a gas boost and inspections done. Once final inspection was finally complete the company was not responsive in completing their start up operation. The result was that my 92-year-old parents have no generator service in the middle of a snow storm and frigid temperatures. So much for peace of mind my parents were supposed to have purchased!

Arrived on time completed insulation project in little over an hour. Had pictures showing depth in various areas. Courteous and polite.
Everything we expected from AIRCO who did our complete hvac relocation.
Above was just for the insulation, now for the relocation of the complete system to the attic area.
Everyone from Charles for initial assesment to Dakota and the crew led by Chandler and all the others that i can't remember their names were amazing people to deal with. The relocation was not an easy project due to limited access and tight work spaces.
We would highly recommend AIRCO for your HVAC needs

Kendrick Smith and his helper did an excellent new hot water tank installation. They were both very professional and did a thorough review to ensure there no leaks. Kendrick went over the entire install with me and answered any questions that I had. I want to thank Airco’s entire team for all your great assistance in getting our new water heater! Great job!!
Russell Gifford

Chance Williams did an excellent job servicing our system(s). His work was very thorough and he updated me frequently on his progress and findings. His professionalism and courteous manner was also impressive. He’s an excellent serviceman and a great representative for Airco!

We had another company install a brand new system including duct work and all. We were never satisfied with the way it worked. After 2 attempts to take care of it we called Airco. The technician they sent was absolutely excellent! Jay was so thorough with everything. There were duct problems and electrical issues that needed corrected in order for the unit to function correctly. Jay uncovered all the problems. He was very pleasant to talk to and explained everything he found. Very professional!!! Wish we had called Airco from the beginning!

Shawn was very nice and thorough. Also didn’t charge me for 2 visits even though he had to go back and get some filters, and then did my regular maintenance check up. I appreciated that very much!

Our Tech Trevor Clark did a great job performing the annual service on our generator. He finished up quickly and did a great job explaining everything he found and all the work he performed. Hope to see him again next year!

They always take the time to answer my questions and do good work. Answering questions is important to me because I want to know what maintenance is being performed and what my options are to increase air quality. Highly recommend!

I can’t speak to the quality of the furnace maintenance performed, since I don’t know anything about HVAC, but I don’t have any reason to believe anything was amiss. Paige was nice and seemed knowledgeable.

Unfortunately, when it came time to pay the bill, things turned sour. When I scheduled the appointment back on October 24, I was quoted $150 for the maintenance (two units) and was told they would honor the 20% discount through the CARE card (offered by Family & Children’s Services every year). But after the service was complete, Paige called their office and was told that not only were we quoted the wrong price (it’s now $198), they are no longer honoring the CARE card discount. So what we thought was going to cost $120 ($150 minus 20%) ended up being $198. In hindsight I should have asked for the quote in writing, but given this experience, I won’t be using Airco again or recommending them to anyone else.

Update: Today I received a call from an Airco representative who deals with unflattering customer reviews. She said we should have received the Care Card discount of 20%, so she is going to issue us a refund of $40 (20% of $198). I thanked her but mentioned that we were still charged more than we were quoted initially. She offered us a free one-year membership that will include one AC tune up in the Spring and one furnace tune up in the fall, around a $250 value. I accepted this offer and will give Airco another chance to regain our trust.

Trevor was out to service our Generac Generator and was very curtious. He called to say he was on his way and was punctual. He was also very knowledgeable, and took his time to explain the details of how our generator operates, routine maintenance and answered all of our questions. We needed the battery replaced and he took care of everything, including an oil change and filters. We really appreciate his professionalism and friendly demeanor. Thanks, Trevor!

Update: Had the duct and dryer vent cleaning done by Airco and the technicians were fantastic just like Justin previously. They did a great job and I would highly recommend Airco for all HVAC service. Upgraded to 5 stars. Hopefully the AI contact goes away or can be improved in the future. Previous: Furnace service went well with technician Justin. Nice, friendly, knowledgeable, on time. Not 5 stars because of the annoying AI initial contact with the company. Now that I know how to avoid that, I'm sure future interactions will be fine. Getting ducts cleaned in a few days and will reevaluate review.

Wonderful company they came and put in a new ac untin as soon as ours went out, it went out on a holiday weekend and they gave us a loaner window unit to get us by while they fixed everything. Now they're installing our new hot water heater they're so courteous to the whole house even my two crazy kiddos that kept getting in their way. They even put down a red carpet to protect our carpet from their feet and equipment. I'm blown away by their service, professionalism, and friendliness. Top notch company would recommend to a friend and use them and only them in the future

Highly recommend Airco! My water heater went out Sunday night, and they were there Monday morning at 8:30 to diagnose the issue. They came back Tuesday to install a new one. The team was prompt, efficient, and very polite. The installation passed city inspection with no problems. Great experience from start to finish!

I scheduled Airco for an electrical panel upgrade from 120 amp to 200 amp, along with installation of a new EV outlet. I was initially told they were available the following Thursday between 1 and 5 pm. On Thursday, I received a call saying several technicians were out sick and they needed to reschedule. They asked if Friday morning would work, and I confirmed that I was only available until noon.

The representative asked if 8 am worked and confirmed that I would be first on their schedule. On Friday, no one arrived at 8 am. Around 8:50 am I called and was told I was still first on the list, but the appointment window was actually 8 am to 12 pm. By 11:45 am no one had arrived.

I called again and explained that I had to leave in 15 minutes but would be available after 4 pm. I was told someone would come out later that day. When I called again around 5:45 pm, I was informed that my new availability window was 5 to 8 pm and that the technician assigned to me was still on another job with no clear completion time.

At that point, I canceled the appointment and went with another electrical company.

I do want to note that every person I spoke with was friendly, professional, and genuinely kind. Customer service was never the issue. Unfortunately, the repeated scheduling issues and lack of follow through made it impossible to move forward, especially for a job that requires coordination and reliability.

Steve did a phenomenal job performing maintenance and troubleshooting my unit to get it cooling again! He was very professional, knowledgeable, and kind. I would recommend him anytime!

Just about every service tech that has been here has been very polite and keeps a clean work area. All have been personable. Chance stood out from the others that have been to our home. He kept us appraised of each step of work he was doing. He was very cheerful. A very personable young man. He noticed little things about us to connect with. Would love to have him as our regular service tech!

Service at Airco has been wonderful. They have been on top of everything getting done from rip and installing new ones to fine tuning them later. Salesperson Jared knows his products and is able to solve your problems. The installation crew was professional and cleaned up the area each day before leaving. I highly recommend their services and will continue to use them over and over.

I had an issue with my AC unit under warranty. The area service manager helped me out greatly. Aaron and Zach, completed the swap-out in record time a demonstrated what skilled technicians they are. Thank you all again im a 5 star satisfied customer. I will recommend Airco to all that ask.

Kendrick was in contact with me to let me know when he would be here. He was on time for when the technician said he would be here when it was scheduled. He and his coworker were very professional and they were willing to answer any questions I had. They worked efficiently and quickly. They replaced my hot water heater and cleaned up their work area and everything is working perfectly.

I had a very disappointing experience with Airco. The technician came to my home but did not provide any solution to the HVAC issue. On top of that, they left the attic ladder down and the attic lights on when they left, which was careless and unprofessional. Overall, this was a frustrating experience, and I would not recommend or use this company again.