All reviews for ESR Disaster Hero

Tyree and Journey were very professional and quick. They answered all my questions and explained what they would do beforehand. They always asked permission to enter or access any space beforehand to respect privacy. Tyree even came back after all the equipment had been loaded up to double check on something that was potentially miscommunicated. Definitely recommend these guys!

We had a water line break in our wall and flooded most of the down stairs. They came out quickly in a Sunday afternoon and got started. Water remediation is done and Jimmy and Andrew have been great and very hardworkin . Miranda has been great dealing with the insurance adjuster. Very responsive group. So far I am very pleased.

Tyree and Journey did a great job of removing the damage and getting our home dried out. Very quick and efficient!

Our whole home flooded due to a frozen pipe. Disaster Hero’s was out at our residence within a couple hours after I called. Tyree was amazing and really took the time to explain to us what was going on. He was out at our residence all but one day checking on everything!! We greatly appreciate it!

Drain backed up in my garage and flooded my living room, dining room and hallway! I just had hip replacement surgery so this couldn’t have come at a worse time! All my wood floors had to be ripped up and I lived for more than 5 days with what felt and sounded like 100 ginormous fans blowing constantly. All my furniture got moved to a pod in the driveway. During the course of this disaster my cat went missing (she’s an indoor only rescue kitty)…now comes the GOOD part…..Andrew, Brandon and Tyrese opened and thoroughly searched the pod and found Minnie inside the couch after Brandon heard her meow. She would not have survived another 24 hours inside the metal pod in 90+ degree heat! If I could adopt these young men I would! This company was thorough and professional. I am totally impressed with the service they provided! I’m so glad my insurance company recommended Disaster Hero!!!

ESR has been a very positive experience! They have been courteous, informative and efficient 100% of the time!
The work they have done replacing my roof is amazing! Even my neighbors have noticed and been impressed. I would highly recommend Josh and his team at ESR!

I have a Tree Service in the Tulsa area, and
when we get called to a residence for a tree on a house that has cause damage to the house, I recommend Tyler. He is very fast to respond and once he meets with the costumer he makes them feel at ease. He handles everything with the insurance company and gets things started quickly. He is very knowledgeable and I would recommend him and his company to anyone.

We returned home from vacation to find our carpet was wet. Disaster Hero with Tyree and Joel came out the next day to mitigate the damage and begin the cleanup. I am very happy with how well they worked with us and our schedule.

I reached out to ESR about a new roof for my house. Tyler was very professional and turned around my quote quickly. They started work the next day and the roof looked fantastic. They even painted the vent pipes to match the roof! I also couldn't find one nail laying around and they cleaned up the job site cleaner then it was.

It's the little details that count when dealing with hiring people to work on your property. I would highly recommend Emergency Storm Restoration if you want a fast dependable professional contractor don't look any further for best price.

ESR restored our home! Brandon and Jimmy worked with courtesy, sympathy for our mess, and great knowledge. After pulling out an old dishwasher, black mold was all over the wall. ESR came out very quickly, covered it with plastic to contain it, and gave us a fair quote to remediate about 8 feet of wall behind the kitchen cabinets. This was Christmas week, and office manager Miranda was sick, but she prepared our quote from her home. She was so kind. Brandon and Jimmy were so smart, and they were done in only a few days in our home. The kitchen was tented with black thick plastic, so no mold spores escaped as they ripped out the affected sheet rock. No dust got in our cabinets because they carefully sealed them with blue tape. They thoroughly cleaned all surfaces, with vacuuming and anti-microbial cleaner before they left. We highly recommend them!

We found a small leak that was caused by two of our windows not being sealed when we built our house two months ago. Tyler was prompt and efficient at diagnosing the problem, and getting the restoration started. I was super impressed with all of the individuals working for ESR. They were professional, kept things as clean as possible, and very thorough. Strongly recommend this company to anyone needing restoration-they make things as painless as possible.

Very happy with the work Journey & Tyree performed at my house. I was in a panic with the water issue & they were extremely helpful to resolve the problem. They were very organized, precise & did a great job by cleaning the area. I appreciate Ross for coming in such a timely manner.

I had a supply line break in the middle of the night flooding by bathroom and bedroom. The next day we had a toilet overflow. I was referred to ERS Disaster by a local plumber. He told me that they were great. He did not exaggerate!! They sent a crew right out to my home and started cleaning up and drying out the walls and floors immediately. They worked excellently with my Insurance Adjuster getting everything approved. After dry out was complete, I had a water leak in the foundation. This time it flooded the hallway into my carpeted living room. I called Brandon in tears. I couldn't afford another deductible and didn't know what to do. Tyler sent Brandon back with the equipment at no charge! This company truly cares about you. They have been extremely professional, reliable, trustworthy, and knowledgeable about helping me in my time of need. They go through everything with you explaining the process in a way I could understand. Their inspection and work was very detailed and precise. They have
went above and beyond to help me. I highly recommend ERS Disaster Hero for all your disaster needs. Whether it be flood, fire, etc. They will treat you as part of their family. They will be honest with you about your cleanup, repairs and they wont overcharge you!! Tyler, Brandon, and Jimmy you are the best and have been a blessing. I'm so grateful for all your help.

I called Disaster Hero due to having a leak in my bathroom and from there the work became more extensive. Tyree and Journey arrived on a Saturday night, no less. These two gentlemen have been so caring, accommodating, and helpful every step of the way. I’m so pleased with their work and professionalism. It’s a pleasure working with them. I encourage everyone to request them. Keep up the great work

I had a shower pan leak that damaged not only the bathroom but the master bedroom and closet. The ESR DISASTER HERO literally came to my rescue! Tyler coordinated everything with awesome precision, professionalism and a generous amount of caring for my understanding of all aspects of the project. I was very impressed by his responsiveness, I never had to wonder when he would return my calls, he was always there in record time! The people he sent to do the various repairs were also top notch. If you are looking for the very best, call my 'HERO' Tyler!

We had a water pipe leak that went under our flooring and into a few of our walls. The owner came out right away and assessed the damage and within an hour their team showed up and cut out the wet areas to avoid molding. They were very clean and disposed of all the debris and installed fans and dehumidifiers. Every day after, Tyree and Journey came to check moisture levels and were very prompt on times they said they’d come. They were very friendly and filled us in on every detail of the process. I’d recommend them to anyone in a disaster situation.

Very professional and trustworthy! I had a tiny leak make a huge mess that ruined my bathroom and my wood flooring. My insurance agent recommended ESR/Disaster Hero, and Tyler and his team took over and did everything. It was eye-opening seeing what a group of professionals can accomplish while staying in budget! We went over all my options and he listened to all my concerns and said five little words that made me so happy, "We'll take care of it". I highly recommend this company, they know what they are doing.

ESR Disaster Hero did an excellent job cleaning and removing all debris and hazardous materials from our home after a fire. Ross is professional and easy to work with, an excellent resource for help in a disaster! Would highly recommend!

I had to call ESR when the arctic storm came through and pipes were burst all over town. ESR came out in two days when it took 2 weeks to get a call from the wait list of other companies.

They were professional, walked me through the process every step, were thorough in examining the damage in my unit, and took great care of my personal items during the flood cleanup.

The billing process was great, they worked with my insurance and I didn't have to worry about anything. I would 100% recommend them if you're in need.

I had a wonderful experience with ESR! They came out in under 45 min and were extremely thorough! Miranda put my worries at ease with being knowledgeable and understanding. She dealt with everything super fast! I had a team out and all things cleaned up super fast. Super thankful for her and her help with the insurance. The original rebuild adjuster was not a favorite and it definitely felt rushed only to put me on the back burner.
I was glad to have her help with understanding how things work and what I needed to next.
Amazing!!

ESR did a wonderful job. We had a water leak in our wall. Mold was growing in the carpet and along the baseboards. They cleaned and dried everything and removed the mold. Then they sanitized the room. Not only did they do an excellent job, they were very quick to respond. They were very courteous and caring. We are extremely happy with their service.