HVAC reviews in Tuttle, Oklahoma

4.8 based on 59 reviews Back to the listing
    5

    Great company! Al is one of the best people I have ever met. He takes care of his customers and employees! I would highly recommend them!!

    5

    By far, the most professional and friendly group of people in the business. Service was prompt, the techs courteous and knowledgeable and the front staff kind and efficient. I trust this group and have been a customer for many years.

    5

    I have used Al’s several times over the years and feel they work me in very quick and I am very confident in the diagnosis and service they give me. Thanks Al for the peace of mind and service you and your team give me!

    5

    Top notch company. Always willing to go above and beyond. Customer service and product delivered are priceless with Al and his team. I would highly recommend this A+++ company to everyone.

    1

    Watched one of these guys drive dangerously up I44. Youre gonna kill someone!

    5

    Saved me over $500! A part went out on my furnace. It was a $900 part that another HVAC company had replaced before. The front office, without me even asking, made a lot of phone calls, twisted some arms, did whatever necessary to find out the part was under warranty. This was all done for a part that I didn't even buy from them. The entire process of getting my heater working in sub-freezing weather, with people's heaters going out all over due to the extreme weather, only took about 4 hours from when I first called them. That also includes an initial diagnosis and having to pick up the part from the city, as well as figuring out the warranty situation and replacing the part. The price was more than fair and a relief. They already gained a loyal customer from the first time I used them, this just cemented it and made sure I'm letting anyone with HVAC issues know where to go.

    5

    AC failed last night. Called Al's and they had Chris at our home within an hour. He was very professional and had our system back up and running in a very short time. Everyone I talked to were very helpful. Thanks again!!!

    5

    I had an HVAC system installed in my shop. They did a fantastic job at a reasonable price. Technicians were very friendly and professional. I couldn't be happier. Thank you Al's!

    4

    I have used their service on more than one occassion & I have been very happy for the quick service they provide. For years our ac shut off when it got over 85 outside & I called countless companies & they all charged me a good amount of money to NOT fix it. Al's came out & told me the system was over charged which caused the compressor to shut off at a certain point. Never had a cooling issue after that. The reason for the 4 star was the last call the tech did not seal the pvc pipe & now it leaks. But this was a new, older man not the usual. My fault because I did not discover the leak till the next year. If you need HONEST, REPUTABLE down to earth folk, call Al,'s.

    5

    Have used Al's for over 30 yrs in Tuttle. Hadn't done an A/C tune-up in 4 yrs...with this heat decided it was time and of course called Al's. The tech was extremely thorough, saw a potential issue and said he should come back in a few days to see if it was still fluctuating. It wasn't so he went back in attic several times and found a duct way back in attic that had a tear in it where cold air was coming out. He repaired it and then again checked for the fluctuating refrigerant reading. He said it was not doing what it had done the previous visit so he did not think it necessary to evacuate the system!
    The office staff is great to work with. After the 1st visit I called and paid for the tune-up via a CC. When they called to set up follow-up visit Kathy said the CC payment would be included in the overall invoice and not on top of. Al's did all types of HVAC work for us in Tuttle and we recommend them highly!

    5

    Really great people! Als installed our whole AC system including all duct work. I will recommend them to everyone. They're definitely more in this business to help people vs just the money. We won't let anyone else touch our system! Thank you Als

    5

    Called and let me know I would be next service call, then called and let know he was on the way and his eta. Was able to fix my heater with parts on his truck on a Saturday afternoon. Great job and company to work with.

    5

    From the Office personal to the professional installers, loved loved them all. I have a small house and they install a complete Trane system for the first time, left my home clean and was very pleased with the whole process and very friendly. Excited to continue my relationship with them going forward. Recommend everyone to call them for your ac/heating needs.

    5

    First time to use these guys, (I own a remodeling company) I called Al's for my house I'm very picky I saw their work on a friend's house, Al gave me a Quote over the the phone comes over with a PRO TEAM gets it all done, no I have to order this, or that. Completed the system cleaned up their mess left me a SUPER HAPPY customer! I will send all the HVAC work to this guy til WE close our doors!
    These guys don't need a tv commercial I've PERSONALLY seen those other guys work DOES not compare to Al's n his team work ethic, or the craftsmanship! Best prices around!

    5

    They just replaced both of our heat and air systems for a very good price. Quality of work and hardware is great, the new systems are way better than old system ever was. Al and his staff were all very nice and very professional.

    5

    Always above and beyond, there is really no need to call anyone, but Al. We've used him for years with all of our Heat N Air needs. They are always professional, On time, able to correctly diagnose and repair my AC in minimal time, and save me $$$$, keeping my family comfortable. We even had them inspect our systems before we purchased this house!!!! I know I sound like a commercial, I just can't say enough!!!!! Thanks Again Al, he's always like one of the family!!!!

    5

    I went to test out my AC and the outside unit would not come on. Called Al's as I have in the past and their tech came out and informed me that all the coolant leaked from my system. The tech also informed me of the age, type if coolant, and approximate expense it would take to repair this problem. He suggested I call Al to discuss my options. Al got right back to me, gave me a great price (compared to multiple bids from other places) to replace the entire system. There was never any pressure to accept anything. Within a few days of accepting the bid, the crew was out to help install the entire system. Al even stopped by to meet me. They made quick work of it, fixing any old problems they found along the way with old duct work and condensation drains. They had a goof up along the way and messed up my old thermostat but replaced it with a superior unit at no cost or hesitation. I would and have highly recommend them to anyone.

    4

    Update- Al reached out to us and had someone come fix our unit. Seems like this time the issue was probably not an error on their part but they took care of it anyways. Despite our previous issues I will say their customer service is very impressive and they will do whatever they can to make the situation right.

    Unfortunately we have had a horrible time with our heat and air system from day one. Our builder uses this company for all of his homes and said we would be pleased with the work. The day we were going to move in our kitchen was flooded due to an error on their part. We were upset but they got the ceiling repaired for us , so we decided to let it go. However the problems just continued. Every year for almost 5 years we have multiple issues and have had to have them come out many times. Once again our ac unit is not coming on! I will say Al was very helpful in getting our problems resolved at no cost to us, but the number of issues we have had is so frustrating. We have finally just decided to have another company come out and try to figure out why we have so many issues. It’s just frustrating because we went over budget on heat and air in the hopes that we wouldn’t have issues like our first home and we have been left disappointed .

    5

    Heat & Air heroes again!
    Out of town but our house sitter called and said there was water dripping into the kitchen from the ceiling around the canned light. I immediately knew it was the AC drain pan in the attic. I gave Al's Heat & Air in Tuttle a distress call. As usual they got right back with me. They would have someone available after a call in Newcastle and sure enough we had a tech arrive within an hour. This young man, Deacon, had to move a sports car that had a dead battery (another story) to get attic access. Let me start by saying AIR COMFORT SOLUTIONS were the ones that installed a complete new system in 2012. Shortly after that our kitchen ceiling fell in from the poor installation job with the overflow drain pipe. They paid the cost of completing the ceiling rebuild and installed a sensor that supposedly would prevent that from happening again. Well, the drain pan was not strapped and the weight of the water tipped the pan away from the sensor so it never knew there was water and therefore didn't shut the unit down! Deacon is a repeat tech for us from Al's and went above and beyond for us. Again, this is typical for Al's Heat & Air...awesome company!

    5

    Excellent service! I called on a Saturday and had someone at my house within half an hour. Luckily it was an easy fix and we have cool air again. Will definitely call Al’s again!

    5

    Al's will do anything to make the service you receive to be the best. If something does not go as planned, they do not keep billing you and really provide a real value for their service. We use the protection plan for all of our 3 units. This includes filter replacement and a checkup for each season - Summer & Winter. During the pre-season checkup's, they look for things that might be an issue and fix it at that time. We consequentially never have failed units. Plus, being on contract, if service is needed, it is provided at a discount rate.

    We had Al's install a new A/C Unit for us, taking out a previous unit installed by another company. During peak summer days, our house is very cool and the unit runs on a limited basis instead of constantly as other units do. Al’s crew does a complete analysis of what is required and orders a unit from “top-end” manufactures, not an “off-brand” that they sell.