Reviews of local pros in Canfield, Ontario

Woke up this morning to 30+ temp in the house with our air conditioner down. Called GRHC at 8:30am and within 2 hours the parts were replaced and we are back up and running!! if your not calling them for HVAC service and replacement your calling the wrong place.

10/10 our first call every time. Amanda, Bill and Dylan are the best people to deal with, ever. Always exceedingly fast response time as well as honest and fair advice.

Simply the best. I have never had such wonderful customer service as I have had with Grand River Heating and Cooling. They are so honest, prompt and friendly. I recommend them 100%! Keep the great work you guys!

I'd like to thank Grand River Heating and Cooling for the amazing job they did on my new furnace installation. A job well done by all involved. I will definitely be using your services again!

Bill and Amanda and their team are top notch for Quality of product, professional and courteous service, prompt replies, and excellence in Customer Care! I recommend them to anyone! Another great thing about Haldimand County and Dunnville! Home town proud!

I wish to share my experience with Grand River Heating and cooling. I had a Lennox Heat Pump installed last fall and experienced some issues with the equipment. Bill the owner made at least four site visits to trouble shoot the issues and with the backing of the manufacturer Lennox decided to replace the entire unit with the addition of a third indoor unit at no additional cost to myself. My dealings with Amanda Bills wife and business associate were always pleasant and professional as were their service technicians. I highly recommend Grand River Heating and Cooling for all your HVAC needs. They stand by their equipment and professional installation.

I can honesty say i have been extremely impressed with Bill and Amanda.
For starters Amanda was very willing to email back and forth and answer any and all questions i had, which for me was very nice due to being unable to be on the phone during the day.
Then Bill showed up, answered all my questions during the initial inspection. And the thing that really impressed me and wife was that Bill was very upfront about what we did not need. He never once tried to sell us something bigger and more expensive.
He spec'd out our house and said this is what you require, no hassle no upselling.
Going forward Bill and Amanda have my business and anyone else who asks for a recommendation. Thanks again Bill and Amanda from under my blanket on the couch in the middle of July! Love having central air!

have appreciated the service from Grand River Heating. We installed a new furnace/heat pump a few years ago. They were also a great help with our propane pool heater install. Today they came to do the annual maintenance. The office texted reminders and confirmations- which was great and efficient. Thanks

We have used Grand River Heating & Cooling for it all! They replaced our old worn out furnace, installed a new AC unit, do our yearly maintenance and even replaced our thermostat when it was acting up. Bill, Amanda and the team are always helpful, friendly and arrive on time!

Don't hesitate to call Grand River Heating and Cooling! They were the most honest and straightforward in explaining what was necessary for our heating needs. Very professional and took great pride in the work that was done. We also had them install a gas line to our generator a few years later! Great company, I've since moved but would recommend them to anyone! Bill and Amanda were wonderful to work with.

This was not our fist time using grand river heating and cooling and it will definitely not be our last! Our heat went out sometime last Friday, Nov. 19,2021, we called on Saturday and even though they are closed on the weekends they monitor the calls and called right back to help us out and sent out a technician for Monday. They are also in contact with you prior to the appointment and he arrived earlier then scheduled which was amazing. Explained the problem and what would need to be done with other options and quotes for a new furnace as well. Parts had to be ordered and a follow up appointment scheduled to install and we are back up and running. Amanda is super friendly and helpful over the phone and through text/email and technicians are friendly and efficient, could not recommend this company enough, better then any bigger corporate company by far.

I had a new furnace and central air conditioning unit installed in the spring. They both work beautifully. Also required duct work which they did efficiently and cleanly. They are very responsive to any questions or enquiries you may have and always respond in a timely manner whether it be by phone or email. They provide great service and I would highly recommend them.

Good morning....
What a beautiful morning.

I just have to say what a pleasure it was doing business with you and your company.
You guys showed up on time and did a great job with the quote. We were fully aware and understood everything we were buying to make ourselves the best decision.

Then came install... the 2 men that were here were very polite, clean (not scary looking... being home alone with the kids i felt very comfortable with them being here). They informed me of everything they were doing. They tidied up after themselves. There was no cussing or other dirty habits for me/kids to see or hear.
When they finished the install they walked us through the whole how to use the ac.

I also spoke to them about my existing furnace, they said they had no immediate fears but said it does not look to have seen any love and with our permission they would like to suggest a maintenance. Which we feel would be a great idea.

We loved this whole process and would highly you to anyone.

Thank you for the amazing service you supplied our family

Bill and Amanda are great to deal with. Their service and professionalism is second to none. My wife and I have dealt with Grand River Heating and Cooling several times over the years for various things and I would recommend them to anyone!

We had an outstanding experience, we had a furnace problem and they came out immediately to help. Very courteous and professional both the technician and the lady who took my call...I think her name was Amanda. This is how a business should be ran and my hat goes off to them for doing it right. I highly recommend their services.

Amanda and Bill are so amazing! They were able to squeeze me into their busy schedule during a heat wave so that my family would be comfortable. Bill was professional as always and repaired my air conditioner in no time flat! I highly recommend Grand River Heating and Air Conditioning to all my clients, friends and family!

We would like to thank Bill, Amanda and Dylan for a job well done, from ordering and setting up our furnace, a.c. Purchase to our final installation they delivered a pleasant experience and excellent professional installation. They removed the old equipment and cleaned up behind them as they worked as well they took special care in putting down drop cloths and respecting your home. They also took time to explain and educate you on the new equipment, installation process and warranty as well as future maintenance to protect your investment. I highly recommend them for any hvac needs.

We had a new furnace, duct work and a/c installed in hard to reach areas of an old home. Great service, professional, attentive, punctual and works with you to find a solution to your needs. Amanda always kept us up to date and promptly answered any questions we had. Bill came out a few times to talk to us about different ideas to our issues. Bill, Dylan and Matt are professional, on time, polite and always cleaned up after the days work. We are very satisfied with the service they provided. Thank you.

Grand River heating has been our choice since moving to Cayuga 8 years ago. We purchased our furnace and air conditioner unit direct from them. The units are amazing but the staff is even better! When I call I'm almost always greeted by the friendly and personable Amanda. We laugh, we chat, we book an appointment. Then usually we receive a visit from Dylan. He's fast, knowledgeable, and quick with a solution. I look forward to many more continued years of service from this company, and this company only! They're truly the best!

Professional and courteous service. The response time on my initial inquiry was prompt and they showed up on time for the quotation visit and install.
Cleaned up after the install. As you can see by the pictures a professional and thorough installation - I would highly recommend Grand River Heating and Cooling. A family run business that knows the true meaning of service.