Home Services reviews in Welland, Ontario

What a difference a good duct cleaning will do to your home. This company is very professional and Matt, our technician was super friendly and was very thorough. Would definitely hire this company again.

Have now used them for duct cleaning for my home, as well as dryer duct cleaning extremely happy with the professional way the work was done. Today I had them return to steam clean my bedroom, stairway, sofa and chair. Do not often give reviews but will definitely call them again and I feel that is the best review anyone can give.

These guys have been an absolute pleasure to work with!

We just engaged Logan and his team this year and can't say how happy we are with the decision.

They are priced very favourably and the job is done (perfectly), as promised, every single time.

You will not go wrong making the decision to hire AAA.

Customer service was great office responded to my email within 24 hours and an appointment was set up for the same week. Tech was professional and explained what he was going to do he was amazing. Would definitely recommend AAA Steam Carpet Cleaning to everyone. Will use their services again. Thanks

Repeat customer here & this week I had the pleasure of Matt & Dave @ AAA coming to my home to clean out the air ducts. New location for me - but old dust lurking in the ductwork! This team is excellent in all categories; fair pricing; great work ethic; friendly & polite; on time; thorough. Highly recommended for peace of mind for a job well done - thanks guys!

Just left and did an excellent cleaning on a very dirty carpet. Looks brand new. They were prompt, friendly and courteous as well. Even did a cleaning of the stairs that we didn’t think of. Highly recommend.

Loved AAA Steam Carpet Cleaning. Our technician was very professional, took great care with our home (used corner barriers to prevent scuffing and floor coverings). He was fast and efficient and very knowledgeable as we had many questions. The results are great and the price reasonable. Thanks so much for your great service. Five stars!

Matt and Phil did amazing jobs cleaning both our ducts and all our carpets - fabulous job, very professional, so careful of everything in our home and most pleasant gentlemen - Highly recommend them and the company

We were extremely pleased by the service we received by Colin who cleaned our carpet and Jay did an amazing job on some tile and grout that he cleaned for us. We also had a rug and some runners cleaned and they came back like they were brand new!! I would highly recommend AAA Steam Carpet Cleaning and will definitely call them again in the future.

We had a few areas of carpeting in our home cleaned by AAA today. Colin was our technician and he did an excellent job! Colin spent additional time working on some grease on the border of a newly purchased area rug. We were impressed with the result. Thank you Colin for a job well done. We will certainly recommend you and your company. Thank you. David Dailly

Had Colin in to clean my floor ceramic tiles and grout. He was on time, friendly and very professional. The finished job he did was way beyond my expectations. My old floor looked like new again. Have also used AAA for cleaning my carpets in the past. Highly recommend this company.

Matt came and cleaned our ducts today to resolve an air flow issue with our furnace. I couldn’t be more pleased with the results, Matt’s professionalism and the quality of the work which has resolved our issues. Highly recommended! Would give 7 stars if it was an option!

I’ve been using AAA Steam Carpet Cleaning (Niagara) Ltd. for my annual dryer vent and dryer service cleaning, and they continue to impress year after year. The team (Matt & Phil) are always punctual, professional, and courteous. They completed the work efficiently and left everything clean and tidy. It's clear they take pride in their work and value customer satisfaction. I highly recommend them to anyone looking for reliable, high-quality service. Thanks again for a job well done!

Today marked the 3rd time that I have used AAA (Niagara) - previously I had used them for duct-cleaning and again for carpet cleaning. Today I used them again for duct cleaning. Matt arrived on time, did his job efficiently and effectively, and payment was easy. No surprises on billing. There are sham duct-cleaners out there... that is NOT AAA. They have great equipment and knowledgeable employees. Highly recommend.

We had our 15 to 20 year old carpets cleaned and were thrilled with the results. One was in pretty bad shape but came around nicely. On time, professional, friendly, informative service. Everything looks great and dried quickly unlike previous experiences with other providers. We would definitely recommend them to anyone.

Matt and Colin cleaned our ducts and basement wall to wall carpet yesterday.
Matt spent a couple of hours doing the ducts and explained how the truck mounted extraction system works. He was very thorough doing every hot air duct and then the cold air returns throughout the home.
Colin arrived a couple of hours later to do the carpets and Matt stayed to help. They were amazing and I wouldn’t ask anyone else to do this job again in the future. Well done boys!

Outstanding service today by Matt from AAA Steam Carpet Cleaning Niagara! Matt was punctual, professional, knowledgeable and so friendly. He took time to explain the process and what to expect. He worked efficiently to clean our air ducts, cold air returns and even our dryer vent. This was a fantastic experience from start to finish and exceeded our expectations. Thanks to Carole as well for her patience and details when booking. Great team; we highly recommend!

Matt has been great both times we've hired AAA for duct cleaning. He's always professional, fast and thorough. I can't recommend enough.

I hired this cleaning company to clean our basement rec room and stairs. Before the work started, I asked the cleaner if he could also clean two small spots in my son’s room off the rec room. He agreed, but never completed the extra spots and left without any explanation.

His attitude was rude and the customer service afterward was even worse. When I called to ask why the agreed-upon area wasn’t cleaned, the representative was dismissive, refused to help, and hung up on me.

They charged $500 for a job that took about 30 minutes and did not deliver what was promised. Based on my experience, I would recommend considering other companies before choosing this one.

I do not recommend this company for duct cleaning services. Recently bought an older home and wanted to have the ducts cleaned as my husband and I had a suspicion there were some blockages + a bad smell. Someone referred this company to me and said great things about it, so I arranged for someone to come in September. The work was done and there was apparently lots of debris removed and I was given some tips to spray vinegar down the one duct every few hours to help with the lingering smell. I also had to spend a decent amount of time shop vacuuming my entire basement from mess that came from the ducts/cold air return. A few weeks passed and something didn’t feel right to me, as air flow was poor and the smell was not getting any better. I ended up taking a flashlight and looking through our duct work and there was TONS of debris still present. I couldn’t believe it. Contacted the company to have someone come back and was told I would be called to be informed when he would be able to return. The woman booking was super chatty and friendly to book an appointment, but once I contacted them for clarification and poor service… crickets. Employee randomly showed up a few hours later without making sure I was even home. He asked me what ducts were of concern, and this was a surprise to me as he should have been able to tell all of this upon completion and inspection of our house? All of them! I could have saved $333 by just disconnecting the duct work and shake all the debris outside the basement window myself - which is what he did. He used my brand new shop vac to dislodge stuck debris and scratched it up. He told me that we should replace most of our ductwork because whoever lived in the house before had some sort of substance poured down which was most likely causing the smell. I’m honestly curious why I was not offered a refund for having a job that was not even close to being completed. He would have been able to tell that there was still that amount of blockages. I was horrified when I seen what kind of trash was all trapped still in the ducts. All very noticeable things that should have been seen via an inspection. The truck vacuum system was not hooked up again to clear things 100% and he was in a big rush to leave to go to his second job. So I felt like I was inconveniencing him that he had to come back because our house was so “bad”.

Please look elsewhere for duct cleaning services. I trusted these people and I have two young babies at home. Not thrilled to know we were breathing in harmful substances for much longer than was necessary and how I had to investigate further all because someone couldn’t handle the task of what seemed to be a more challenging job to complete. If there was too much debris, I should have been informed of my options right from the beginning. Because honestly, I feel like I was misled, taken advantage of and quite frankly, robbed. I also have to spend more money on new duct work because they could not clean it, which is what they were hired to do. 0 stars.

They clean up my mess