All reviews for Northstar Plumbing Windsor

I called Northstar Plumbing to install a laundry tub pump. I had purchased the pump, but decided to have it professionally installed. The person who answered my call was polite and courteous. She scheduled a date for the installation within a few days and assured me that I would be contacted before the plumbers were to arrive at my home. The day of the scheduled installation I received a text at 8 a.m. to remind me of the appointment, and that I would be contacted again before the plumbers arrived. Later on in the day I was called by the same person in the office, and told that the plumbers would arrive shortly. They arrived within 10 minutes. The two plumbers, Rick and Mark, started work after discussing the job with me. They had researched the installation and had come prepared with the necessary tools and most of the required parts. They worked quickly and efficiently, and capably solved some unforeseen and unavoidable problems that arose with the installation. Both plumbers were polite and personable. They cleaned up the area after their work. The bill was explained to me in detail and payment was accepted electronically. I was very pleased with the whole experience.

Tech was great. He was able to quickly and efficiently fix the problem with the sink. He had all the parts he needed on hand and explained everything he did. Would recommend Northstar to anyone who needs a plumber.

Called at the end of a work day but sent a plumber by noon the next...timely service!!!
Not only remedied the leak but streamlined a maze of pipes used in a previous dishwasher installation that were unnecessary and the source of the leak. This is the second time we've used Northstar and the service has been fast, efficient, no follow-up issues...and the gal manning the phones on the front line is so pleasant and helpful!

Great work! Helped us to solve our plumbing issues. Repaired our fixtures. Staff are friendly, knowledgeable and the work was completed in good time.

North Star came quickly when we were experiencing a leak and were honest and fair in solving the issue. Would definitely call them again! Highly recommend.

Northstar was excellent to deal with. They answer the calls promptly and the services performed quickly. We knew what was happening and when. The young gentleman who came and installed the faucet was knowledgeable and identified and corrected the problem immediately. We would recommend them to anyone and wouldn’t hesitate to use their services again. Many thanks.

If I had another star I would put it up. They had to investigate to get the proper fitting for my shower and they ordered it and were back the next day! They were polite and very thorough in cleaning up.

Hired NorthStar to do plumbing work in two condos as I was unable to do the work myself due to my disability. Richard and his crew were wonderful, very professional and did an awesome job ! They cleaned up after themselves. I was impressed how organized and efficient they were. They addressed any issues I had and even did extra. I’m grateful & thankful for their services. I would definitely recommend anyone in need of plumbing work call NorthStar.

Referred by a friend and very happy with the prompt service (next day). Informed by phone the approximate cost for my plumbing issue so no surprises. Plumber arrived as scheduled and was happy to answer my questions-- even had time to address another minor plumbing issue within the hour. Also compared cost of installing a new toilet and found Northstar was offering a fair price. I plan to use Northstar to address my future plumbing needs.

Northstar Plumbing completed my work today ahead of time. I had kitec water pipes & needed all 3 rooms to be redone. They were awesome! They did excellent work, the price was reasonable & I would recommend them to everyone. No mess..
No worries with Northstar Plumbing!!

Very Happy. Northstar Plumbing came to repair a job done by another local company (sump pump back up pump was not hooked up properly). They were professional, knowledgeable, explained what needed to be done & completed the job in a timely manner. Left the area cleaner than it was when they arrived! Thank you!

The air conditioning at my personal rental property broke down on one of the hottest days of the year. I called Northstar and they responded right away. Unfortunately, we needed a new part, but they got it installed very quickly and my tenants were happy. Their price was fair, friendly service and of course, very quick to resolve my problem.

We contacted Northstar Plumbing when our old jacuzzi tub was somehow leaking water into the basement below. They responded very promptly and identified the problem with the plumbing fixture and were able to contain the leak and also efficiently took care of couple of other plumbing issues. We appreciated their knowledge and friendly service and would certainly recommend them.

Worked with the team at Northstar to assist with a waterline replacement for my parents Condo. They were amazing, 1st class customer service and work. Site was left spotless, and they were very respectful on site to my parents. I Highly recommend them.

Staff were courteous and professional. Very reasonable rate

Called before they showed up. Were thorough and completed the job promptly. Will use again.

The guys called me before they they got in. They covered their shoes the whole time they were inside my house. They gave me all the information I needed. Gave me prices and options. A very professional team I would really recommend Northstar. Thank you.

I can't say enough great things about Northstar Plumbing Windsor! I called the morning of because my sub-pump backed up and I needed to have it fixed immediately. The company rep that I initially spoke to was fabulous. She listened to my issue, made a recommendation, gave me worst case ball park costs and then set up an appointment same day. I later received a text to let me know exactly when the technicians were on their way; and they arrived as scheduled. While at my home, the technicians/plumbers took the time to check my current equipment, look for blockages and explain to me what needed to be done. They then went ahead and replaced my current sub-pump with a new one made by Liberty. They then explained why they use Liberty products, the longevity of the unit and the warranty. They also tested to ensure everything was in working order before leaving. Northstar Plumbing truly saved my day and I would highly recommend them and I will definitely use them when needed in the future.

Rick was personable, timely, explained the project, very happy! Happy with Northstar

Diligent work and charges every half-hour of work. Their efficiency is higher than other work estimates and their workers did beat my expectations on timing to ensure I'm not overcharged. Very thankful for the honest work in my January water heater installation.

This is the second time we have used Northstar Plumbing for our plumbing needs. We were so pleased with the results when we needed our kitchen faucet installed that we didn’t hesitate to call them to help resolve our bathroom toilet leak. They did not disappoint. The service was excellent. We were given an appointment for the next day. The servicemen called as we were told and arrived promptly. After examining the situation, the problem was explained to us so that we understood what was happening. We were given several options to resolve the problem and we felt comfortable making an informed decision. Rob and Brian were wonderful to work with. They were friendly, helpful and professional. We would recommend Northstar Plumbing without any reservations.