Northstar Plumbing Windsor

I called Northstar Plumbing to install a laundry tub pump. I had purchased the pump, but decided to have it professionally installed. The person who answered my call was polite and courteous. She scheduled a date for the installation within a few days and assured me that I would be contacted before the plumbers were to arrive at my home. The day of the scheduled installation I received a text at 8 a.m. to remind me of the appointment, and that I would be contacted again before the plumbers arrived. Later on in the day I was called by the same person in the office, and told that the plumbers would arrive shortly. They arrived within 10 minutes. The two plumbers, Rick and Mark, started work after discussing the job with me. They had researched the installation and had come prepared with the necessary tools and most of the required parts. They worked quickly and efficiently, and capably solved some unforeseen and unavoidable problems that arose with the installation. Both plumbers were polite and personable. They cleaned up the area after their work. The bill was explained to me in detail and payment was accepted electronically. I was very pleased with the whole experience.

Tech was great. He was able to quickly and efficiently fix the problem with the sink. He had all the parts he needed on hand and explained everything he did. Would recommend Northstar to anyone who needs a plumber.

Called at the end of a work day but sent a plumber by noon the next...timely service!!!
Not only remedied the leak but streamlined a maze of pipes used in a previous dishwasher installation that were unnecessary and the source of the leak. This is the second time we've used Northstar and the service has been fast, efficient, no follow-up issues...and the gal manning the phones on the front line is so pleasant and helpful!