Reviews of local pros in Beaverton, Oregon
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We had Bruton out about 6 years ago when we moved in for a check up. Didn’t utilize the maintenance programs until we lost heat in the middle of winter 2 years later. We are regulars now and it’s been worth it. No AC or Furnace outages. A few simple replacements parts have quieted our furnace noise. We thought it was normal! Leonard was our tech today. He’s been out before so nice to see returning employees.
Highly recommend. We have them out every spring and winter for maintenance, current price $150 but so worth it. -
Matt was fantastic! Our furnace is running again. Highly recommend Bruton to everyone.
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Leonard was awesome!!! He checked over everything and fixed the issues. Very communicative and knowledgeable.
Thank You!! -
I've had an excellent experience working with BCC. Thorough, clear, and upfront about every stage of the project. Skilled in finding creative solutions to unusual difficulties. Knowledgeable craftsmen.
Efficient heat pump installed and working! -
Reliable and excellent service. Leonard is the technician who's our go-to. He always arrives right on time and does quality work. A few years ago we used a different company and they changed our air filter but they left the old dirty one for us to dispose. It's one detail that I still remember (in a negative way) but not with Bruton; they leave our space pristine.
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I value so much that this is a small competent business. Communication as well as service has been excellent; and I am not someone who usually leaves reviews of any sort.
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Matt Bruton, the owner, is a genuinely decent and trustworthy person. He was respectful, knowledgeable, and took the time to walk me through every step of the process. You can tell he cares about doing the right thing for his customers. Bruton Comfort Control lives up to its name, professional, honest, and reliable. Highly recommended!
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Before the heat wave this summer, my elderly mother realized her AC wasn't working. We contacted Bruton and they came right out and "fixed" things, but it didn't improve. Additionally, the repairman took out my mother's furnace filter and replaced it with two filters that didn't match because he didn't have the right size, leaving her AC with a constant error message. My mother called back several times during the heat wave to complain that her AC wasn't functioning, but was told that it was, indeed, working. Finally, she had an opportunity to speak with the owner, who tried to explain that he had been out four times to work on her unit. He then went on to tell her several personal details that weren't true, so he clearly had her confused with someone else. Ultimately, my mother had to suffer through the heat wave with a faulty AC, it took weeks to get ahold of anyone other than the receptionist, and nothing has been fixed.
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We had problems with our HVAC, furnace, and AC. No AC for nearly 3 days, in 80-95 degree weather, and heat sensitive individuals in the home, no thanks.
Luckily Bruton Comfort Control was chosen by my property managers. I was initially connected with Geri. She was so nice and helpful. She gave great advice and was very efficient. She provided me a platform to send pictures and videos so they could best prepare for the repair.
The circumstances changed after 24 hours which caused the status of the work order to change (due to the progression of the issues). They were able to get us scheduled for the following day. Amazing!
We were placed with Matt Bruton. He did a fantastic job! He addressed everything. He explained things in a way I could understand. He took care of everything that needed fixed. He made some very good suggestions about our outdated thermostat. The Make, model, year, and its placement in the home. His recommendations are highly valuable, as he seems to really know this industry. I would say he is an elitist. The guy who should be training anyone and everyone else in this line of work.
I am more than pleased with BCC! My appreciation and gratitude goes out to Geri and Matt! You want high quality work, effective application, and time efficient repair? Chose Bruton Comfort Control. -
Our yearly furnace maintenance is a must after being left in the cold a couple years ago because we didn’t service regularly. Easy to schedule online and prompt within their estimated window.
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We have been servicing our home HVAC system with Bruton for 3 years now. We always had great service. After a recent service, the AC was not cooling enough due to some changes in the setting. When I reached out to them, they were able to come in the same day and helped resolve the issue for free. They have experienced technicians and a great customer service. Would recommend them to everyone!
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Friendly service and accurate scheduling. Installed a new thermostat I purchased without an additional charge. A very pleasant experience.
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All Bruton Installers were excellent. They showed up on time, efficient in all they did to install a new HVAC System in a condo setting. Not easy.
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Bruton has always provided high quality service for our heat pump, AC, and furnace. Their annual service process is efficient, thorough, and very reasonably priced. I've tried other companys in the past and Bruton is the best. I just got the invoice for our annual service and it includes details of the inspection/work complete with photographs of the important elements of each machine. Highly recommended.
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Had my roof top heat pump & attic air handler inspected for annual service. Leonard gets 5 Stars! Punctual, knowledgeable, professional; overall very satisfied & will definitely use Bruton Comfort Control in the future.
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Leonard inspected my heating unit in preparation for the upcoming winter. He explained the various components of the furnace that he checked and the results of his inspection. He was very courteous and professional. I was very satisfied with the service I received from Bruton Comfort Control and will use them again, as the need arises.
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The Bruton team was nothing short of phenomenal. From getting a quote, scheduling and installing they were excellent to work with. So happy with our choice!
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Leonard was very efficient, very knowledgeable & informative. Fully appreciated the quality of work done & knowledge of system & remote operations, as well as, how to best operate current equipment for energy bill savings. Productive, reliable customer service & equipment maintenance. Thank you!
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Always so great to work with Bruton Comfort Control. They came out to our condo quickly and are working to find a solution to our heat pump issue. Highly recommend the wonderful and professional folks at Bruton Comfort Control.
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Excellent service. Burton Comfort Control was totally professional. Their tech diagnosed the problem quickly and had all the replacement parts on his service truck. He arrived on time and was fast, neat and got our furnace up and running in less than 1 hour.
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I've used Mark Brightmans services several times now and it is always a pleasure. I will definitely call him with any future projects.