Construction Company reviews in Clackamas, Oregon
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Would not recommend at all
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They were quick and efficient, very kind, and he was more worried about me saving money then making a buck which I really appreciated!
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My home had a small, non-hazardous, gas leak in need of fixing. I got quotes from several companies and this company was by far the most responsive. The contractor, Thomas, showed up on time, was friendly and helpful, and was able to quickly remedy the issue. I wouldn't think twice about having this company back out for another job.
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Luke is a great contractor. He's worked on some of our previous projects. He has a lot of experience, and we'd recommend Creative Fire Inc to anyone!
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Luke and his team installed a gas line for my new cooktop, they’re very professional, friendly and responsive. They had to adapt my gas line to accommodate an existing pull out drawer in the cabinet and I was very satisfied with the final result, it looks very neat. Would highly recommend. Thank you!
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Don’t even think about hiring them you can tell even from the other review I had the same experience. Terrible communication and terrible quality.
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Luke and Thomas are absolutely Stellar with their customer service. They installed the gas line for a backup generator. They were attentive, responsive and always on time for an involved process requiring coordination of several companies. We could not have asked for better and would definitely recommend them for your projects. Thank you!!
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We recently swapped out a gas cooktop with an Induction cooktop and needed the gas line decommissioned. We believed our job was not urgent, and we said so and were scheduled for a date and time several weeks away.
On the appointed day, Creative Fire never showed up and didn't call. When I called them they thought someone had called to explain the reason for the no-show, but promised to come late in the day. They showed up for the late afternoon appointment and the workman was very professional and performed the work quickly. He asked for payment by check. when I asked for his invoice he promised it would be emailed right away. I paid by check and after 6 days of no invoice, I emailed the company. Creative Fire's owner, Luke Phillis, responded 2 days after my email saying "we will have the receipt for this work over to you tomorrow morning." After another 6 days of no invoice I followed up a second time. At this point it was 14 days after my payment. Luke Phillis responded the same day, apologizing saying "The email that we had in our system was incorrect and it never notified us that it didn't go through."
UPDATE: After writing my original review, Luke Phillis reached out to explain the problem that caused my invoice to be emailed to the wrong address. I appreciated his kind follow-up and have upgraded my review from 2 to 4 stars because of his outreach.
It appears Luke reads his reviews! I want to wish him and his business well.
In addition, here’s what I would recommend for better customer service: (1) Provide your service providers with a receipt book pre-printed with your company name, address, telephone number. Ask them to offer a receipt if they cannot provide an invoice at the time payment is requested (2) teach your team to reach out to your customer if the service providers will be late. (3) make certain that the outgoing message for your business telephone identifies itself as Creative Fire, and not Luke Phillis. (4) Figure out a way to confirm that you have your customer’s correct email for sending the invoice, perhaps an appointment confirmation? -
Luke and team are fantastic to work with. They know their product line well and perform gas line upgrades as well as the acquisition and installation of gas appliances. I had a gas fire pit, outdoor gas heaters and new gas grill installed and couldn't be happier. Creative Fire cares about customer satisfaction before, during and after the job is done.
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Electrician David was excellent and knowledgeable and fixed the ceiling fan issue quickly.
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We've hired Buliga Plumbing & Electric several times and have been very happy with the results. Their expertise and service is top-notch. We've had some interesting problems that Buliga Plumbing & Electric have been able to solve with ease, offering effective and creative solutions in all instances. George, Dimitriy, and the entire staff have proven time and time again to be knowledgeable, skilled, friendly, and reliable. Buliga goes out of their way to listen to the customer's input, ask questions to understand the scenario, communicate a solution, and pay attention to detail and quality. Buliga Plumbing & Electric have really taken care of us and are a pleasure to work with. I highly recommend them for any plumbing or electrical need and will absolutely be using them myself in the future because I know I can trust and count on them.
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Very happy with quality of work and scheduling, fair pricing as well. I would highly recommend them.
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Very professional, efficient and reliable. They are prompt and complete their job at a timely manner. Thank you!
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Buliga is professional, on time & on budget!
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Such a wonderful company that goes above and beyond for their customers. I highly recommend them for your plumbing and electrical needs.
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Excellent work and customer service!
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Professional, fast, 10 out of 10 would hire them again.
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I had the pleasure of working with Buliga, and I can't express how grateful I am for their exceptional service. What truly sets them apart goes beyond their technical expertise - it's their genuine care and commitment to their customers and Employees.
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We have received great service for both plumbing and electric on our house remodel. They were very professional, extremely knowledgeable, were very thorough and solved all our problems. We are super happy with the results and cannot recommend them enough!
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We always use Buliga Plumbing and Electric for our many projects because the owners, George and Dmitriy are extremely knowledgeable. Their employees are great, too– friendly, professional, and explain things well. The office communicates well, so everything including scheduling, the expected time frames and project details go smoothly. I can’t recommend this company highly enough.
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Great communication and friendly employees! Would highly recommend!