All reviews for Rescue Rooter
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So helpful, clear, fast, affordable. Solved our problem; pointed out parts we could fix ourselves and save $$, gave us an affordable price, communicated well, kind and professional. Rick was excellent.
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Once Vanja and his tech arrived and took a look at the situation, they knew what needed to be done immediately. They had the new toilet installed and everything cleaned up under two hours and that included 2 trips to the distributors. Very professional and wonderful workmanship!
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We needed help on a Saturday for drainage issues on a more complex build. This company sent out a plumber named Graham who found the underlying problem and replaced a broken part after doggedly chipping through spilled concrete (a new home) to get to the the pipe; plus he flagged a previously unknown leak in our filtration system. Felt really lucky to have stumbled across him in our desperate search for a weekend fix.
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I couldn’t be happier with the service I received! Thomas was punctual, professional, and extremely knowledgeable. They quickly diagnosed the problem, explained everything clearly, and fixed it efficiently. Not only did they do excellent work, but they also left the area spotless and made sure everything was working perfectly before leaving. It’s rare to find someone who combines skill with such friendly customer service - highly recommended!
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Our tech Kyle was professional and knowledgeable. The company was able to get us service the same day. Would recommend them to everyone!
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Jordan and Kyle came out to help. They were professional and answered all my questions. While no one wants to spend money to get rid of a clog, the peace of mind it gives me is worth it. My service guys were great!
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Christine and Devin were absolutely fantastic!! I am so thankful for them taking care of me and drain issue! They went above and beyond for me! Great people and great customer service!!
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Arrived promptly, although the heads up phone call didnt occur. I did receive an email 15min after they arrived however. Service was great and the price quoted was the price.
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Had a sewer line snaked. The response time was unbelievable and the person who did the work was professional, pleasant and I’ll definitely use them again. Fingers crossed that’s not needed. Great value for the cost.
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The service technicians were courteous, explained the work and cleaned up after they were done. The initial estimate was also reasonable and did not change after the work was done, i’ve used Rescue Rooter in the past and always found them to be professional.
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Great experience from service from Rescue Rooter. They replaced my sewer pipe with timely efficiency and everything is working well. Thanks to Tyson and his professional crew.
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Ugh plumbing issues suck! But what doesn’t is Rescue Rooter! Kyle and Dave know how to snake a drain and make dreams come true! Also! They love dogs because my dog assisted them all the way and we had a great time together! You got plumbing issues, look no further, these guys are PRO! Call them now, you won’t regret it. FYI the photo of Dave on the floor is him listening to where the snake was in the drain, he is not injured:)
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Tyson did a great job fixing our slow tub drain, including inspecting the plumbing from below (in our crawlspace) to make sure what he needed to do was safe for our plumbing in an older house. He explained everything thoroughly, as well as providing alternative options to just cleaning our old pipe vs replacing the blocked section. He also provided great information and an initial estimate for repiping our older home, explaining everything in detail as well.
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Wet nice gentlemen and easy to talk to. They knew what they were doing and got it done quickly. They offered advice when asked and we were quite happy with the results . We are sure to use you again! Thank you all.
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Fast service, efficient, professional. I called about 6:15 pm for a clogged pipe that needed to be pushed to the street. By 9:15 pm, our drain and pipes were clear again. Thomas was very knowledgeable and helpful, and was neat in his appearance and work. I felt his work was good, and he was very respectful of our home, and even wore shoe covers as requested. Very pleased with his work, and how quickly we were able to get service.
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Out of five phone calls asking for help to clear our kitchen sink drain which clogged on Thanksgiving day, Rescue Rooter was the only company that responded. They had a great knowledgeable plumber here within just a few hours who arrived when we were told he would. Our kitchen sink drain works great and the dishes are done!
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The kitchen sink was completely clogged on Saturday afternoon. I left a message online, and they contacted me within five minutes and arrived within an hour. Devin spent over two hours fixing the problem. Excellent service!
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They came out same day, even though it was a later call. They fixed the toilet and tub, and were helpful throughout the whole process. Explaining the cost of what it would take to complete both, or one alone. They were clean, organized and friendly.
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Jordan was awesome. He was here in great time, extremely professional and friendly. Would highly recommend to anyone.
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Kept me informed in regard to when showing up by phone call and text. Matthew was great explaining to me the things I didn't know so I could make an informed decision. Hopefully never need service again but if I do they are my first call. Great customer service experience.
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My husband and I were very grateful for the professionalism of Recue Rooter of Portland from their information on the website, to the receptionist, to the technician. Our technician, Richard Coldwell came out the same day that we called and was right on time. Richard was personable, knowledgeable, skillful and articulate, which helped us in deciding what to do after his inspection of 3 of our bathroom sinks, two which were not draining. Pricing was transparent and Richard gave us several options for later work. We would highly recommend this company for plumbing repairs.