All reviews for Williams & Sons Heating & Air Conditioning

I must say, my experiences with this AC repair service have been nothing short of excellent on multiple occasions! I've been relying on them for 8 years, as my HVAC system was in a rough condition before moving into my Cornelius home. An outdated furnace, mismatched compressors, and substandard duct work from 1998 were the initial challenges. However, whenever this company dispatched a technician to inspect our system, they've always been straightforward and honest about our needs. If a part was required, they ensured it was ordered that same day and installed at the earliest convenience, all done with utmost courtesy and respect. Three days ago, the compressor for our large unit failed. They sent Brady to my home in less than 24 hours. We knew it was about time for a new system, and when Brady gave us two options. We could either replace just the compressor (to work with an ancient furnace) or, considering the age of our system, it might be time to upgrade to a new system. Brady got in touch with his office and managed all the details to ensure a brand new system was installed in our home just two days later. Danny, the technician who came to install the new system, arrived first thing in the morning and worked tirelessly to get it done. Despite some quirks with our system, they managed to work around them and install a fantastic system. I also received top-notch customer service from everyone at the office. They ensured permits were acquired and compiled all necessary information into a packet for my convenience. If I had any questions, I could refer to this information or simply give them a call. I can genuinely vouch for the promptness, courtesy, and expertise of Jordan, Danny, and Brady. They understand that HVAC systems can be quite complex, especially in a hot climate like Cornelius. I'm confident they're doing the best job they possibly can to service them!

I'd like to express my sincere gratitude to jalen, elias, and especially to furnace repair technicians jordan and alfredo for their superb professionalism and service. After my home's furnace, which had reliably kept us warm for about 23 years, suffered a severe breakdown, I dropped by their local office just before closing time. elias greeted me with top-notch customer service, which set a positive tone for the entire process. The next day, jalen, the consultant, arrived to inspect the whole furnace and gave a very thorough quote. After agreeing, jordan and alfredo, the furnace technicians, showed up the very next day to replace the entire system. Despite the cold in the basement and some installation hiccups, their dedication, professionalism and overall knowledge were clear. The original furnace was installed incorrectly, causing several issues that needed fixing and extending the technicians' work hours. They got in touch with two colleagues, who promptly came to help finish the installation. Despite having worked a long, cold day themselves, the two colleagues were highly professional and keen to assist their teammates which, in my view, shows exceptional teamwork and dedication. The entire team ensured that the completion of the installation would meet very high standards. Their efficient and courteous manner throughout the installation process made a significant impression on me. They tackled the challenges of the cold weather with an incredible work ethic and attention to detail. Their services not only fixed my furnace issue but also left me with a very positive impression of their work ethic. I truly appreciate the commitment and expertise of everyone involved and want to express my gratitude for the outstanding work done. I am truly amazed and impressed!!!

i got four quotes to fix my ac and duct system, and Williams & Sons HVAC offered the most affordable one. They were flexible and made sure I got exactly what I needed. Cesar, their head, was really knowledgeable and made sure i was satisfied with the service. Initially, Jalen was the one who gave me the quote. He answered all my numerous questions in a satisfactory manner. The workers, including Ruben, who did the installation were really friendly and polite, always cleaning up after their work. i would highly recommend them and plan to use them for any future ac repair needs.

I just wanted to express how pleased I am with your heater repair service and business practices. It's truly a pleasure to engage with businesses that uphold honesty and integrity, similar to your company. Jordan was our service technician for a heater diagnostic and repair. He was extremely personable, considerate, and informative. We were out of Cornelius during the service call, but Jordan got in touch with me and fully explained everything. He also satisfactorily answered all of my inquiries. I'd like to extend my thanks to your company, Jordan, and Elias (who has assisted us previously). May your business continue to prosper, as I'm sure it has been!

Williams & Sons Heating & Air Conditioning are a reliable hvac company that really keeps their promises. elias showed up right when they said they would, were very friendly, and always checked in to make sure their work schedule wouldn’t mess up our day. they kept everything organized and polite the whole time. i was especially impressed with how clean they left the place—there was nothing left for us to throw out, which we really appreciated. they even came by a few times to pick up the old hvac unit so it didn’t fill up our garage or driveway. they offered to provide space heaters to keep the house warm until the new furnace was ready, but luckily the weather was fine. the team started work right on time and always let us know how things were going. paying was simple and easy to set up. we never felt like just another job; the level of professionalism, honesty, and quality really went beyond what we expected. we’ll definitely use them again for any heating or air conditioning needs. it was a really positive and warming experience!

our furnace stopped working on the coldest day of winter in cornelius. elias came out quickly to check things over. our furnace is pretty old and the parts weren't available nearby, but elias looked around and found what we needed from a supplier and ordered them right away. even though the parts would take a few days to arrive, elias brought us several portable heaters from the shop so our family could stay warm and our pipes wouldn't freeze. i'm very happy and thankful for the great service we received.

Reached out to a well-reviewed furnace repair company this week for a quotation. Elias, the owner, paid us a visit and offered a highly competitive rate to replace our 22-year-old heat pump. He promised to have it installed promptly. His team, including Danny and Ruben, arrived as scheduled and executed an efficient, professional installation. My spouse and I were even able to make it to our afternoon appointments with time to spare. Going forward, this will be our go-to company for furnace repair. We will certainly share their contact details with our friends and family.

Williams & Sons Heating & Air Conditioning are truly incredible professionals in the furnace repair field! We had a ductless mini-split installed throughout our home by them. Jordan arrived promptly to provide an estimate. He displayed a deep understanding of the system and products, offering a very fair quote. They were able to commence the job immediately, working diligently to adhere to the timeline and completed the project promptly. Moreover, their team, including Brady and Jalen, were exceptionally polite and respectful of our home, ensuring a thorough clean-up afterwards. We couldn't be more satisfied with their service. I wouldn't hesitate to contact them in the future and I strongly endorse their services to anyone in need of furnace repair!

i recently needed to replace my heat pump and air handler at my home in cornelius. i got quotes from a few different ac repair companies, but i picked one because their prices were great and they were really honest with me. ruben and elias handled the installation and made sure my house stayed clean and protected while they worked. they answered all my questions and didn't stop until the job was finished. when i had trouble getting the new system to work, they came back early the next morning and figured out the problem was with my ductwork, which they fixed right away. i'm very happy with the service and would definitely recommend them for any ac repair needs.

My husband and I would definitely rate them 10/10! Williams & Sons Heating & Air Conditioning did an exceptional job. Elias was particularly informative in explaining to us what the process of getting our furnace repaired would entail. Ruben was truly outstanding! He kept us in the loop about the arrival of necessary parts for the furnace and proved to be very accessible, even on a Saturday morning and Saturday night when we had some queries or complications. What truly amazed us was when Ruben instructed us to call the emergency number, and my husband informed me that Cesar would be coming later in the day, but to our surprise, he was here within the hour. Cesar examined everything thoroughly to ensure we were comfortable with the furnace repair, as it was our first experience. So, if you're having second thoughts about getting your furnace repaired, don't. We would highly recommend them to anyone in Cornelius.

The repairman, let's call him Jordan, guided me through the entire furnace repair process. He had the option to use a temporary fix, but chose not to. He explained that he wouldn't do that with his own furnace, so he wouldn't do it with mine either. I really valued that level of professional honesty. This meant that Jordan would have to return to my home once the necessary part arrived. He showed up two days later to start the repairs, with another repairman, Danny, bringing in the needed part. In no time, they had swapped out the faulty part. But they didn't stop there, they also cleaned my outdoor unit, rinsing all the vents to ensure efficient operation. They didn't leave until they were certain I was pleased with the furnace repairs. All I can say is, if you have furnace issues, ask for Jordan. Exceptional job! I also can't forget to mention Cesar, the dispatcher. I can imagine how difficult his job is, dealing with irritated and uncomfortable customers needing furnace repairs. The two times I had to call him, he was always friendly and professional. They really know how to do furnace repairs right!

Jordan from the office was incredibly helpful. Danny, my technician, expertly diagnosed my furnace's Freon leak issue. He thoroughly checked everything and then conducted a leak test, which revealed a leak in the evaporator coil. I had a lot of questions, and he answered all of them promptly and with confidence. I've been a long-time customer of Williams & Sons HVAC, from the installation of a brand new heating system to routine maintenance, and I've always been satisfied with their service. Today, Brady and his team came to install a new air handler. I was curious about the old parts and the new replacements, and even wanted to take pictures of them. Brady was more than willing to answer all my queries. Brady and his crew jumped right into work, demonstrating their familiarity with the task at hand, and they did an excellent job.

I would definitely advise anyone in need of heater repair to consider Williams & Sons HVAC. I noticed a propane odor emanating from my heater at my residence in Cornelius. I reached out to my propane supplier who directed me to Williams & Sons HVAC, and they certainly didn't disappoint! Their response was surprisingly quick, especially considering the severity of the situation. Cesar was the technician who came to assist, and he did a commendable job rectifying the issue with my heater, and even resolved additional issues. His vast experience, charming demeanor, and cost-effective service made him the ideal professional for heater repairs. What a complete package!

i needed a new ac and furnace installed in my home, so i reached out to a local ac repair company after hearing great things from a neighbor and reading positive reviews online. ruben came out to my house and did a detailed inspection to figure out exactly what my home needed. he gave me a full report with clear recommendations and explained the costs involved. we picked a day for installation, and the crew arrived right on time. they worked efficiently and made sure everything was installed properly. after the installation, ruben returned to check the system and took the time to explain how everything works and answer my questions. it's been a few months now, and the new ac and furnace are working perfectly. i’m very pleased with the service and would highly recommend this company to anyone looking for ac repair or installation.

Williams & Sons Heating & Air Conditioning is the best furnace repair company in Cornelius! Jordan and the rest of the team have taken care of my family’s heating needs for years. They’ve handled everything from furnace tune-ups and emergency repairs during cold nights to installing new systems and fixing ductwork. The technicians are always very detailed, thorough, and good at explaining what’s going on. You can really tell they care about their customers and are always ready to help. If you need your furnace repaired, replaced, or just a maintenance check, I highly recommend calling them. We’re customers for life!

I’ve been meaning to write this review for a while now. A few months back, my heater stopped working on a weekend when my family really needed it. I called a 24-hour service, and they came out and told us the whole heating system needed to be replaced, which would have been very expensive. Before making any decisions, I wanted another opinion. I reached out to another company, and the technician, Danny, arrived even earlier than the scheduled time. Danny was very honest and said he would try to repair the heater before considering a full replacement. He explained that both parts of the system did not need to be replaced, which helped save us a lot of money. Danny took apart and cleaned the heater and found that the blower was burnt out and the system was low on Freon. Since he didn’t have the exact blower on hand, he ordered it, picked it up quickly, and came back to install it. Danny also added Freon and made sure the heater was working properly before he left. Later that day, he even called to check if everything was still running smoothly. I really appreciate the honest and reliable service we received. Danny could have tried to sell us a new system, but instead, he fixed what was needed and saved us a lot. I highly recommend their heater repair services to anyone looking for trustworthy help.

I only have good things to say about my furnace repair experience. From the first visit with Ruben through the complete furnace and heating system replacement handled by Jalen, Brady, and the rest of the crew, I was very pleased. Communication was excellent—they really knew about furnaces and heating, gave helpful advice, and went the extra mile to find out what was needed, like checking if my older generator could handle the new system. They explained how to use the new thermostat in a simple way, which was great for someone not very technical like me. Ruben checked in often to make sure I was satisfied and to answer any questions. Jalen was very professional and knowledgeable, and Brady worked so hard you’d never know he was newer to the job. The office staff in Cornelius was also very helpful every time I called. I highly recommend their furnace repair services!

Williams & Sons Heating & Air Conditioning did an amazing job with our furnace repair! Cesar helped us pick out the perfect furnace when it was first installed and patiently answered all our questions. When we needed a repair, the team fit us into their busy schedule quickly, and the technicians arrived right on time. They figured out the problem fast and had the replacement part ready for installation the next day. Jalen came out to install it and got our furnace working like new again in no time. He was punctual, friendly, and made sure everything was fixed properly. Highly recommend their furnace repair service in Cornelius!

This is by far the best heater repair service I’ve found in Cornelius. I needed help fixing the heating system in my garage rec room and got quotes from five different companies. This team gave me the best price and provided great service, which you don’t always get from the lowest bid. Everyone I spoke to was professional, honest, and communicated well. They really went the extra mile to make sure I was satisfied with the work. I will definitely use them again and highly recommend them. We called them again to repair and upgrade the heaters in our older house. Cesar came out several times to help us figure out the most efficient and affordable way to heat every room, without needing any construction work. All the new lines were run outside the house and brought in through small holes that were carefully cut and sealed. They even delivered the covers for the exterior lines ahead of time, so I could paint them to blend in with the house. I’m very happy with the new heater setup and installation and will keep recommending this company to others.

Williams & Sons Heating & Air Conditioning installed my furnace and did a great job. When I had an issue with the system not heating properly, they responded quickly and found the problem right away. It turned out I was using the wrong filter and hadn’t been replacing it as often as needed. Today, I noticed the furnace wasn’t blowing warm air, so I called again. Danny, the technician, arrived right on time, was very polite, and inspected everything carefully. After checking the furnace, he explained that a power surge might have caused it to reset. Once he restarted the system, it worked perfectly and started heating the house. He also let me know that if I have any more trouble, I can call and they’ll come back out at no extra cost. The service was professional and friendly, and I feel confident knowing they stand behind their work. Highly recommend for anyone in Cornelius looking for reliable furnace repair.

My wife and I are very pleased we chose this company for our furnace repair in Cornelius. When our old furnace finally stopped working after many years, we reached out to a few contractors for estimates. Three of them came to check things out, but Ruben was the only one who carefully looked over the whole job, including checking the attic and all areas inside and outside the house. We really liked how much attention Ruben paid to detail, and he was the only contractor who really understood everything that needed to be done. We had lots of questions, and Ruben even came out on a Saturday to answer them all for us. The other contractors didn't give us this kind of service. We decided to go ahead and sign with them that same day. Danny did an excellent job installing and setting up the new thermostat, showed us how to use the system app, and explained everything clearly. Everyone on the team was professional and easy to communicate with. In the past, we have worked with companies that didn't live up to what they promised, but this team kept every promise they made. Our new furnace system is running perfectly. We highly recommend them for furnace installation, repair, or maintenance in Cornelius.