Plumbing reviews in Damascus, Oregon

We had BNG plumbing replace all of the plumbing in my house along with some of the waste water drainage piping. Also installed a new tub in my bathroom which was good quality and doesn’t flex like cheap Home Depot tubs.
Company is professional, comes prepared and ready to work. As a business owner in the construction field, I would recommend them for any residential or commercial job.
Thanks Craig/Robby/Tanner/Joe
You guys rock!

We had a damaged sewer line caused by a building demo, and I can’t say enough good things about B&G Exc. & Plumbing Inc. They responded quickly, clearly knew exactly what needed to be done, and got the job finished much faster than we expected. Their crew was professional, efficient, and left everything clean when they were done. I highly recommend B&G for anyone needing plumbing or excavation work—top-notch service from start to finish!

Hired to install an RO faucet and connect the RO water to our RO-capable InstaHot. They did not tell us they couldn’t drill a hole through our countertop and charged us $225 for the “service call” where they did nothing. When they returned to install it after we had another company drill the hole, we specifically spoke at length about connecting it to the Instahot and they went to the store (charging us for their time) because they had not brought the correct connectors. After they left I checked and they had not connected the RO system to the Instahot. When I called the company, the two workmen (who seemed young and inexperienced) both denied that we ever spoke about connecting the Instahot. Unbelievable! Curiously, they had lots of reasons “why” they didn’t do it even though according to them we never talked about it.

I spoke to their supervisor (Bubba or Bobo?) who seemed to be trying to bully or intimidate me, because I’m a woman. He raised his voice at me, wouldn’t let me talk, and told me I was lying and his guys are honest, and said if they came back they would charge me more for doing what I had asked them to do from the very beginning, and that I would have to sign a waiver saying if they damaged my RO system they are not liable. Don’t waste your time with this company! It’s not worth the headaches!

And by the way, they have never reached out to me to resolve the issue as they suggested in their response to my review.

Had a property with a suspected cesspool (due to age of home and "buried object" found on scan) but not a lot of other info to go off of. B&G bid the decommissioning along with a few other misc. plumbing items including diagnosing either a clogged sink drain, or drains that could potentially go to an old cesspool. Before just opening walls, the really worked to accurately diagnose the issue. It ended up just being a clog which they cleared, and their team also installed new sinks for us.

When it came time to dig toward the "buried object" they discovered it was actually an old deck footing. They continued to investigate, gave expert advice, and everyone from their managers, onsite folks, and office folks were great communicators throughout. They operated with integrity even though the scope of the job ended up being much smaller than they originally bid.

I plan to keep B&G's contact handy, and will refer friends, family, and clients in the future.

Been using B&G for years. Concrete Plumbing and HVAC. Called them out and they were there within the hour and diagnosed the problem and were flexible and listened to my budget concerns and did the job as I wanted. Rare to find this level of service any more. Thanks to the team at B&G. Big enough to take care of you small enough to care.

Avoid this company! I’m not going to go into all the details of the problems I’ve had with them, it would be too lengthy. The worst part of my experience with them is when we called them to help with our basement that flooded they came out and immediately got the water removed and set up fans, then they started cutting out the drywall about 3 feet up where it was wet in the laundry room and removed tiles. This was fine, but the only thing was they didn’t test anything for asbestos like they were supposed to. In the meantime, as fans are blowing all over my basement, I had some issues with how rude they were and we decided not to have them do anymore work. The next company comes in and tests it like they are supposed to and it’s all positive for asbestos. We’ve been breathing this all in now and work came to a halt. If demo hadn’t been started and that all opened up we could have put new flooring over the top of it all without disrupting the asbestos. Not now, we not only have been breathing this but we have to have an abatement team come in and remove it all before anything can be done. We’ve don’t even know if our insurance will pay for it all. We have had to move out of the house and into a hotel and are looking at months of work that we can’t afford. Not only were they rude people with no compassion but they are incompetent as well. Don’t use them for anything!

These people did work for me , I paid them in full that day for the work done and then over 3 years later they somehow ended up reporting me to a credit agency and dropping my near perfect credit score by nearly 150 points. Be wary when dealing with these folks.
Update to business response. Your response is entirely inaccurate. The plumbers left my house that day saying that everything was fixed. When I went to use my faucet no water came out. I immediately called to inform you that you did not fix my plumbing problem. A crew returned later to fix what they had not fixed. I was never informed that you were going to charge me again for what was not fixed the first time. I was in the process of selling the house and moved out two weeks later. I had updated my mailing address. The first time I received notice that this "unpaid bill" had been sent to collections was just a couple months ago at my current address. I am in the process of disputing this. Your company literally dropped my credit score by over 100 points. Saying you returned the next day to unclog a faucet and dishwasher and tie the washing machine back in is completely false. I had literally no water pressure when the first crew left my house, they had failed to even check to see if the plumbing was working properly. The next crew said that the first crew hadn't properly flushed the system and they would set it right. Never once was I told that your company would charge me twice for what was supposed to be done the first time.