All reviews for Excel Electric

This is the company to recommend to your loved ones- or anyone else you know for that matter. I have never in my life had such a prompt, pleasant, courteous, highly professional and genuinely delightful experience with any contractors in any industry before. When the bix box store arrived with my new dryer I found out the old "dryer" plug in my garage was for a stove, not a dryer. I've never had to call an electrician before personally, but I'm painfully aware from seeing my Mom go through it multiple times (in this same house) that calling one is an unpleasant, frustrating, expensive experience that may or may not get the job done as it should be done. In short, I was terrified to make this call but it had to be done. Excel is the 4th electrical company to come to this home over the last 11 years and going forward, it is the only company I will ever call again. As many have mentioned, Chris, was here to evaluate my situation within 30 minutes and immediately arranged to have my tech, Spencer, on the way within the next 30 minutes. Spencer treated me with kindness and caring while handling my electrical issue with the utmost respect and professionalism. I could not be happier with this team if I tried! I was raised to treat others as I would wish to be treated and it's clear that Spencer and Chris share these same values. Five stars isn't enough guys but it's all I can do. This team is one in a million and we are blessed to have them serving our community. Next project: Clean the garage so I can call them again for another project. Never in my wildest dreams did I imagine myself being excited about calling an electrician again, but this is exactly how I feel about my experience. I can't wait!

Been trying for weeks to get ahold of the electrician that originally did the remodel on our home, and no response. Probably because he didn’t do something work to code. Excel showed up at our home by mistake because Google sent him to our home,(God send). Ask the tech a few questions and ended up hiring them. They tracked down the issue, repaired it and brought it to code. We are so happy with the tech and Excel and highly recommend them….

Our company has used Excel Electric for multiple projects and every experience has been first-rate. Chris is responsive, communicative, and his team is professional. Excel epitomizes the meaning of remarkable customer service. They work hard for the client, which has solidified them as our go-to company for all of our electrical needs. Would highly recommend!

I am so thrilled that this company exists! Chris and his team are top tier when it comes to the work performed AND customer service! They responded immediately to a service call and were some of the most professional and kind people I have had the luxury of working with in the entire area! They diagnosed and completed the work needed to make my home safe within hours!!! I would not think of using anyone else, ever! The only disappointment I have is that I cannot give them more than 5 stars! Do not wast you time contacting anyone else in the Eugene/ Springfield area!

Chris is wonderful to work with. He is a great communicator and follows through. His electricians are pleasant people who work efficiently and provide a professional service. I will be using Excel Electric for all my future electricity needs. Thanks again!

During an ice storm, a tree came down and took out our meter, knocking the wire from the transformer to the meter, onto the ground. The line wasn't electrified, thankfully, but due to a widespread power outage, EPUD would not be able to reconnect us until we had a new meter placed, so I called Excel. Chris took my call and came out as soon as it was safe to do so, as the roads had been blocked by trees and power lines that came down all over the service area. It was 1 or 2 days after my initial call (literally as soon as they could make it safely, and just as the second wave of ice storms were coming). His team worked for 5+ hours in freezing rain, and into the night, with trees still falling making it questionable as to whether they would be able to return home. They even brought a chainsaw, cut up the tree that had fallen AND pulled the line up off the ground even though they didn't have to. It was cold, slippery, dark and I had communicated that I could wait a few days as I was concerned for their safety. He said, oh we'll be fine, we're almost there and if we feel unsafe, we'll turn around. You have to have this before you get your power back. They prioritized calls effectively and showed concern about our situation. I would highly recommend them in any situation, not just emergencies.

Spoke with Chris, he sent someone out in minutes. They found the problem and fixed my electrical issues as fast as possible. They are very professional and responsive. They definitely know what they are doing and how to fix it being as cost effective as possible. Their biggest concern was getting me up and running all the while keeping cost low. I know with out a doubt that I would’ve paid at least 1K more with anyone else. Chris was a blessing for us and I will be using them again in the future.

I’ve called these folks over a few times now and each time they’ve done an amazing job. My experience with them has been they’re kind and very efficient at their work. Today I was needing to update some electrical plugs in my laundry room. I called this morning and they were over in 15 minutes. Chris in particular was very friendly, great work ethic :) thank y’all!!

Wow! I am still in awe of how easy and speedy these folks are. Really knows their stuff and gets the job done. I worked directly with Chris. He made it super easy, communicative and quite literally next day service during the ice storm. If you’re in need of any electrical work don't hesitate to call them!

Chris is the best! I called on Labor Day weekend and Chris was able to shift some things around to help with my issue. He went above and beyond to troubleshoot the problem even though it was a challenging work environment. Just before stopping for the night he identified the issue and fixed it, restoring power to my place. The price was more than fair especially for a holiday weekend. I will always highly recommend Excel Electric. Thank you, Chris!

It is an absolute pleasure to share my experience. During the Recent ice storm our electric was knocked out by a large Douglas fir tree damaging our electric meter, pole wiring etc. I reached out to this company who actually answered the phone the same afternoon they had an expert out to our property and assessed the damage within 2 days they had the problem fixed with professional expertise they even discussed our outage with family and our property insurance adjuster so I felt confident. They have all parts ready to fix any electrical problem and invoices are easy to understand. Courtesy service and kindness I will always use Excel Electric.

Excel Electric came out within the hour, after calling that same day! I haven't had good luck or had good business experiences before today. With Excel Electric, I was treated as an equal. The two guys they sent out were professional, fast, and efficient! I recommend this company to anyone who needs electrical work done correctly. I'm very pleased with my experience, and intend to tell all my house owner friends about this company!
Thank you! -Amanda

We've worked with Chris and his crew at Excel Electric for several renovations and remodel projects and they have been excellent! They are communicative when on site with any questions to ensure they are on the same page with their clients. They are thorough in their work and made sure to meet any deadlines we had on our project, which was reassuring as a small business ourselves. We have more projects in the hopper and will be using Excel Electric in the future. 5 stars!

I wanted to say thank you for the outstanding service. Chris went out of his way to make things right, and go extra out of the way. Not to many businesses anymore these days care about their customers or do a good job. I can see how this company has a 5 star ratings. Thank you again. I highly recommend this company for great service and very trustworthy.

I recently had Excel Electric come out to solve a multi-plug issue in my garage. The cost of the work was to be reimbursed by my home warranty company. The procedure required Excel to call the insurance company one they arrived and looked at the issue at my home. Excel agreed to this. The electrician who was very courteous and professional arrived right on time. He diagnosed my issue, made the call and then got the work done within about 90 minutes. I was thrilled. The cost was competitive and reasonable. I will definitely be calling Excel Electric again for any future electrical projects I need done.

We live in a wonky old house and flipped a fuse with the vaccum, of course it's the one that my mom's oxygen is plugged into. Chris was an absolute legend who patiently talked my wife n I through getting things back up and running.
He is our hero of the evening!!

We had an issue we weren’t able to resolve- gave Excel Electric an after hours call and received a prompt response! After chatting for a few minutes they gave us a solution to try ourselves and it worked! They went out of their way to save us an emergency visit/fee and we appreciated it! This is the second time we have needed electrical help and their integrity and excellent service is top notch. Would highly recommend!

I am a repeat customer, and now a customer for life! If you’re looking for an electrician who shows up on time, fixes the problem, and doesn’t make you feel like you’re starring in an episode of DIY Disasters, this is your guy. He walked in like the hero of a Netflix series, diagnosed the issue faster than I can find my phone charger. Zero judgment on my questionable outlet situation and he even explained things in normal human language instead of ‘electrician code.’ Would absolutely let him rewire my life if that was an option! Thank you Chris and team! - Kaylin

Absolutely amazing service. Top tier! Chris is the best electrician I have ever had the pleasure of meeting. He truly cares about you and your home. He is very knowledgeable and compassionate. I will always choose this company over any other because in a potential emergency they showed true care and kindness.

Excel Electric did a great job. I had an emergency situation on a holiday night and Chris came and quickly diagnosed a dangerous problem caused by wires that fused. He helped me get the power company to immediately repair the wires and then he did a thorough follow up to identify issues and get things safe. He was efficient, professional and patiently explained everything. Several fixtures needed to be replaced or repaired and he made sure everything got done in a timely manner. Because of the quick response, expert electrical knowledge and great service, my home is safe. I highly recommend this company!

I called Excel Electric in an emergency situation when my well pump and filtration system went out. I live outside of city limits, and they were there in less than 30min--after hours. They quickly deduced the problem, corrected it, suggested excellent long-term solutions, and were not just fair in the price but quite t generous! Thank you, Excel!