All reviews for Priority One Heating & Air Conditioning

The technician was very professional knowledgeable, and very friendly. He did a thorough job, checking my system, changing the filters and cleaning out the outside equipment. We have been doing business with Priority One for 10 years now & I’ve always been happy with the service and the technicians that have come out over the years.

Highly Recommend! Awesome response time as in same day!!!…excellent communications. Pricing AND expertise are both on point. As well, I consistently get kind/personable technicians. Chris was a super tech .. whether it’s for my personal home or for any of my real estate clients …I always say I’m a fan of Priority one. ✅🙌🏻

I chose Priority One to install my new ductless Heat Pump System because they’re the BEST! I’ve used the company for years at my business here in Eugene and they have always given me stellar service! The mini split system they installed today is so amazing, efficient, quiet and at a very fair price! Their technicians were kind, knowledgeable, on time & finished in record time! They were also very sweet to my puppy who kept stealing their gloves & tools! :) Can’t say enough about this company! They are simply the best!

These guys did great! We had to figure out something different for my situation and they provided everything I needed. Thank you

After nearly a year with new heat pump system, a follow up maintenance appointment was set. Communication with Priority One and the friendly technician was perfect. Easy & simple appointment with system keeping us cool, even on hot summer days. Outstanding experience with initial installation and with follow up.

Such a wonderful company to work with. Ryan did a great job with my yearly maintenance service.

Priority One Heating and Air Conditioning is the one to prioritize!
Tim was great! So knowable and helpful - answered all our questions! We are ready for winter, thank you!

The tech Kevin was very efficient and knowledgeable and very respectful of our home, always wore booties inside. Will need more service soon and will request for Keven.

All the installation technicians were very professional did a great job. We’re very thorough and cleaning and making sure everything was done correctly before they left the job site. Very impressed, and glad that we went with Priority one.

Kevin was fantastic. He was thorough, knowledgeable, kind, and worked quickly to diagnose and fix my Mitsubishi mini split unit. Very happy with the service and my unit is working great now! Thank you.

Techs showed up timely following a phone call notifying time of their arrival. Got right to work, solve the problem quickly with minimal disruption. Cary arrived upon completion and the team checked system out. All was good. They even caulked the vent and painted the pvc pipe black to blend with other vents.

I just love Priority One. There's always someone to answer the phone and always someone who is "on call" in case you have an emergency. And the prices are so reasonable!
We have the Platinum membership, cost $12 a month! We got $50 off our bill and free maintenance visits once a year!!
I love these guys!

Kevin is a great tech. Friendly, detailed and he gives great info on how to maintain your system. Zero complaints.

There aren't enough thank you's to be said to this company. Beyond saving us literally thousands of dollars (ask about the EWEB weatherization program) We are now proud owners of a Mitsubishi HVAC system. Priority One was our final choice, out of 3 other bids, by fellow competitive companies. Priority One was the lowest in price, with the BEST warrantee, & most INCREDIBLE staff! From the sale (Mr. English), to the scheduling (Brandy), to the install (Scott "Cali's best" & Josh), & electrical by Bear Mountain Electric (Brian & Logan). Truly nothing but professional, quick, & thorough. THANK YOU PRIORITY ONE!!
#Priority1 #abusinessthatreallycares #bearmountainelectric #servicewithasmile

The tech was very professional and knowledgeable! He is always so nice to do business with. Please tell him that I did identify the bee as a wasp and not a honey bee. Lol. Thank you as always for taking care of everything and keeping our family comfortable.

Mike came out and did a maintenance and deep clean! He was professional and helped me understand our system and he did a great job getting our system cleaned and running smoothly! Will be recommending him and the Priority One crew!

Great work and clear and concise information was given. The work was done quickly and efficiently as well. He even fixed my hose bib for me as my washer had fallen out. They are always great!

Tim was professional, helpful, and competent in my opinion! I will use you again, only if I can have Tim do the service:

Do yourself a favor, give him a big raise!!!

Stewart, 231 Spyglass…

Able to get a technician same day. Reasonable fee. Technician very knowledgeable, answered questions in detail and explained what he was doing during maintenance of the HVAC / Heating system. 👍

Paul did a wonderful job on working on my HVAC system. He was on time and on budget.

Paul Logan (technician) showed up early, was very professional and completed the scheduled maintenance within an hour, while two very friendly family pets admired his work. 😊