All reviews for Priority One Heating & Air Conditioning

I love this company so much. I get discounts and free maintenance for being a member. Their office staff and technicians are always friendly and answer all my questions. Technicians are always a lovely combination of highly professional and skilled plus human and friendly and interesting to talk with. Customer for life.

A big thank to the Priority One team! Andy, Riland and crew were excellent. Very professional. Attentive to details and left us with a heating and cooling system we feel confident with. Thanks you to Parker for putting everything together for us. Would highly recommend Priority One!

I recently had Priority One Heating and Air Conditioning diagnose a problem with my electric heat and I was thoroughly impressed with their service. The technician performed a careful evaluation, explained his findings and provided practical recommendations. His professionalism, expertise and courteous approach made the entire process smooth and stress free. I highly recommend their service for anyone needing reliable HVAC support.

Mike from Priority One walked into my house and knew exactly what was wrong with my ductless unit just from the sound. He explained everything clearly and concisely and gave me a quote for the repair. The price was a bit higher than I was expecting but Mike explained that with the maintenance program the cost would be discounted. The new cost was much better and I can tell that Mike is very competent so we are moving forward with the fix.

In the early process of roof replacement the furnace vent/exhaust was covered/sealed by a tarp. We awoke to no heat and a system error code on a Saturday morning - left calls via Angi requesting someone to come check hvac Tim responded, arrived with in the time frame provided and promptly took care of business. Appreciated his professional, polite, friendly demeanor.

I had an outstanding experience with this HVAC repair company! From the moment I called, their customer service was friendly, responsive, and incredibly helpful. The technician(Tim) arrived right on time, diagnosed the issue quickly, and explained everything in a way I could easily understand.

What impressed me most was the quality of the work. They didn’t just patch the problem—they made sure the entire system was running efficiently before leaving. My home is now comfortable again, and the difference is noticeable. The pricing was fair, transparent, and absolutely worth the peace of mind.

If you’re looking for a trustworthy, professional, and highly skilled HVAC company, I can’t recommend them enough. I’ll definitely be calling them for any future heating or cooling needs!

Technician stated he was unfamiliar with thermostat, could not explain “boost” well enough to feel comfortable buying it. Had to remind about washing heat pump.

We paid for an all new AC and furnace through Priority One. It is about 2 years old. We had a regular servicing which they recommend in April. (Recommended annually) No problems were identified. Yesterday the AC went out and evidently the fan in the outdoor unit broke and needs replacement. Honestly we went with the higher priced company for the quality but today the repairman says he has no idea what happened and things break and suggested annual service to us, which we already had done. Also, if you don’t join their club and pay monthly, there is a fee to exercise their warranty. Very disappointed in our result.