Reviews of local pros in Eugene, Oregon

I was so impressed by Tye! His professionalism was 5 star! They were able to get us an appointment same day and he did an excellent job.

My experience was great.

The guy was mean and hung up on me. Told me to find someone else.

They no showed on me. I called and they were very apologetic and rescheduled for the next morning. They no showed again. Save your time and find someone else.

Called to ask for an estimate for some gutter repairs. Without even asking what types of repairs were needed, he said "I don't estimate those. They're just too small of a job." This, despite their website claiming that "No job is too big or too small," and listing gutter repairs as one of their available services.

Charles C Adams! Guy is a poor junky who not only doesn't do the job according to the owners needs goes with what he wants doesn't not check who he hires bunch of tweaking workers that he brings to your homes and does not do a professional job he covers up after his mess ups and if he can't do it him self he goes off and hires people for cheap labor of Craigslist and then has problems paying its workers on time he is not the guy anyone would want at its home

I would hire them back any day really knowledgeable about there work and even went out of the way to mention some things I didn't know needed fixed on my house and they dressed and completed the work in a timely and very respectable professional manner. I will definitely have them back for all my handyman repair needs

Not worth a star. Incredibly rude. I had to prod to find out if this was the correct number, then started to explain my needs, the man that answered interrupted and said "You need to call someone else" and hung up. I was talking about gutters, people. Don't waste your time calling these folks.

WORST experience!!!!
To sum things up...We paid $250. to have a $150. high pressure hose STOLEN, every gutter clogged/packed with moss (that were not prior), ignored calls/ emails and then finally...denied it all!
This after canceling the 1st appt 5 min prior to scheduled time.
THANKFULLY we have proof on cameras and pics to further deal with the issues!
DO NOT FALL FOR THEIR SCAM!

Called to have him come out and do some repairs and when I asked him if he had time in the afternoon as opposed to the morning after ten minutes of explaining repairs I needed, he said “Nope, just cancel this then” and literally hung up on me. Super glad I looked at reviews after this bizarre phone call because he looks horrible and I would have cancelled after reading these anyways. Thanks for 0 care for your business.

One star is generous. It is not that he is not a hard worker...he is. He just isn't a professional. He plugged up my gutter drains, made my dry wells inoperative and so far has cost me almost $4,000 to have gutter drains put in to the street. He is no painter and he does a lousy job cleaning windows. Pressure washing seems to be his forte.

overstated time (charged me 2 persons, 2 hrs each just to go to Jerrys) , and purchased tools as supplies without asking - the tools then became mine, but were either unwanted, or duplicates of what I could have provided. On the positive side, they were pleasant and cooperative. next time, I'll go w/ a real company.

Didn't hire them. The guy I called for an estimate to install some insulation was apparently really put out by my calling. It went like this:

Guy - "I could do that for 800."
Me - "Is that with me providing materials?"
Guy - "If you just want materials, you just go to a discount place or something."
Me - "Discount place? Oh, like where?"
Guy - "I dunno. Just look for discount places."

Thanks. I'll call someone else.

Don't bother with this guy. Called him on a Thursday morning, to see if he was available to come bid on a small deck roof. He said he would come out the next morning, at 930am. 1030 rolls around, and he still hasnt showed. We have stuff to do! So, I finally get a hold of him and his response is that "he forgot, can he come between 12 and 2." At 1 he called back and asked if he could come between 4 and 6, and he never showed up, or called. Our whole day we wasted, waiting around for this guy. Don't waste your time, too.

The owner agreed to replace the motor of a burned out bathroom ceiling exhaust fan. When he inspected the broken fan I heard bathtub water running; didn't understand the reason. He agreed to return after the new motor arrived. He only returned when we called and insisted. He came, worked, said he replaced the motor, accepted our payment and left. Within a month the fan stopped working. Another contractor told us the old motor had been cleaned and put back, there was no new fan installed. The owner of Willamette Valley blamed us for the problem, stopped communicating, and refused to refund our money until the Lane County Contractor's Board threatened to remove his license. Then he mailed a check to refund our total payment.

Called and explained job - just needing caulking around a door frame. We had to have a contractor do this according to a purchase contract. He said no problem, and made the appointment for 9am Monday morning. At 8:58am Monday morning, he called back, asked more questions about the job and I explained it again. He then said it was too small and wouldn't do it, then hung up. According to his website (willamettehandymanservic…) , "No job is too big or too small." Just goes to show you can't believe what you find online.

Quick to come out, wouldn't give me a bid just hourly rate. Someone showed up 4 hours late on a bike! I had to go and get the materials and move them myself. Lied about car trouble and didn't have proper tools and asked me for tools?! A few hour job turned into three days & $500 for something that should have taken a few hours and ALOT less. Charged me the time it took him to ride his bike around town and make calls when I wasn't around. I nearly fired him on the spot on the last day but I just wanted to get away from this company. Very rude and unprofessional. Showed up with the "boss" the last day. Unfriendly, didn't say a word or comment on the crappy work his "company" perfmond. Do not use!

Making the appt was easy. The guys showed up on time and got right to work. Did an excellent job on hanging new gutters and downspouts. Cleaned up everything before they left. Their attitudes and personality were very nice to see. I'm in the trades and it's getting rare to see this. Thank you again, Oregon Gutter Service.

I received three quotes for my needed gutters. Brady was very helpful and recommended 6” gutters with larger downspouts than existing old gutters. He was quick to quote both 5” & 6” on the spot. Because of the size of the roof, the 6” made the most sense to handle the amount of water the roof will shed. The bid for the larger gutters blew away the others who only quoted 5”. Installers came a few days later and very efficiently installed front and back in about half the time I expected. It has rained multiple times since and the gutters are doing exactly what they are supposed to do! I recommend OGS to anyone, already told a good friend and he’ll be calling them soon.
Thanks for being an affordable option that is also top quality. DM

An adept and friendly team worked on adjusting the drainage of three different existing gutters, and as well, installed a new gutter and drain spouts. They resolved the issues in swift timing. We appreciated their professionalism very much, especially since the winter is still here! I highly recommend this company and feel the team, Chris and Levi, reflected the quality work customers can look forward to seeing. L Marooney

Oregon Gutter Service replaced a portion of my gutter that was originally installed incorrectly by another gutter company in town (who was unresponsive over years of calls and emails). Setting up an appointment with OGS was super easy- they text and email for ease of communication. When the estimator showed up at my house he clearly explained everything and went the extra mile to make sure I knew all of the steps of the repair. A mere two weeks after approving the bid, the installation crew texted ahead of time and showed up promptly to take care of the repair. Nice guys that included me in a few last minute decisions regarding an unforeseen but necessary downspout and its placement. This crew even grabbed a dog toy off of my roof (which had been up there for YEARS) because they were close by. My dog went bananas for it. Overall a stellar experience, easy communication, and quality work.

One thing to keep in mind- they have a $350 project minimum. My repair was under that minimum, so I had the entire gutter replaced. They were running a June promo which gave me 20% off which helped to soften that blow. Money well spent!!! Will be calling them from here on out.