Appliance Repair reviews in Gresham, Oregon

Gary came on the same day I requested service. He called me when he received the service requested and estimated when he thought he would arrive. Then called again an hour prior to confirm his arrival time. This was very thoughtful. All was resolved about an hour from the time he came to my door. I couldn’t be happier.

Thank you Benjamin for finding the problem immediately and fixing it. Also thank you for noticing another issue and helping us fix it. Your knowledge and skills are appreciated.

If I could rate a zero, I would. It took over a month before the AI-driven scheduler was able to comprehend a mistake with the order. I was thrown into two weeks of auto-rescheduling. It was impossible to get through to a live agent to clear up the mistake. The two human repair guys who came were great, it was the automated scheduling & customer service systems that absolutely sucked.

We appreciate all the hard work and good attitude. He is wonderful thank you!😊

This service is terrible! Technicians were consistently late and rescheduled multiple times without at least discussing a reasonable time to follow up. They should take into consideration that offering a window between 1-5 often creates a hassle for people that have to take time off from their work. So, to not show up multiple times and be consistently late is a real burden! My most recent appointment with last the service person scratched my floor and ordered the wrong parts. The worst part is that this entire process is AI driven and there is nobody to even speak with. Do yourself a favor and find a different place that knows what they are doing…

Service tech was prompt, courteous and knowledgeable. The low score is due strictly to automated system. I tried multiple times to speak with an individual and was prohibited. Sear’s needs to change this. They need to offer an option to speak with a customer service representative.

The technician was efficient, friendly, and communicated great. He diagnosed it quickly and the repair was done in less than an Hour. The repair had to be rescheduled multiple times using the AI text feature, which was really annoying. (I didn’t appreciate that I cleared a day on my calendar and then had the repair postponed twice.) But I don’t think that was the fault of the technician.

this was 3rd appt. for our washing machine. quality of service was good, but on this 3rd day, we were notified that the arrival was estimated near 12pm and that technician was "on the way," and if there was a delay, we would be notified. however, he didn't arrive until nearly 5 hours later, there was no notification, and despite numerous phone calls, it was impossible to reach anyone from the company other than repeated messages to me that he was on the way. upon arrival, he apologized and said that he tried to call and there was a recording that the number was out of service, yet when he tried the same number at our home, there was no problem, and all afternoon, we were receiving text messages (to the same number) and emails without problems, yet with no option to communicate.

My Viking appliance broke last week and I had the repair requested. This technician came at the right time and fixed the problem in a short period of time and clarified everything. My Viking appliance is functioning again. Very happy--very happy with the service!

The Viking ice maker of my refrigerator had stopped making ice and this was frustrating. The technician repaired it fast and provided handy maintenance advice. All is fine now and I am happy I selected this service.

Totally rude on the phone. Avoided all cost!

Watch out for this fraudulent scam. They will collect a month or monthly service fee and not show up as promised. Their website appears to be a sham also

Our cooktop started making strange noises every time it heated up. They fixed it quickly, and it now runs quietly like it should.

Your expert was the one who successfully repaired the noisy refrigerator. This technician was simply great. I can't thank him enough for the excellent service he offered, but one thing is certain: I will use their services again for future transactions. Everyone did an excellent job! Keep up the good work!

The technician from this appliance company effectively fixed my range burners that were not working in less than an hour with no hidden charges compared to other appliance repair companies. The technician who also did the service to my place is polite, proficient, and knowledgeable. I strongly recommend their services for your appliance problems!

Wonderful service! I utilized Viking Repair Pro to restore my range not working. He was really professional and knowledgeable. He was hones about the pricing also answered all of my inquiries, and provided some tips to prevent issues in the long run. Thank you very much!

Viking Repair Pro went above and beyond with their kitchen appliance servicing. I had a problem with my dishwasher, and their technician arrived on time and fixed it promptly. They even provided some helpful maintenance tips. The service was reliable, and the technician was knowledgeable and courteous. I highly recommend Viking Repair Pro.

I was lucky enough because I was able to hire Viking Repair Pro. They provided me with a very competent technician who skillfully handled the problem of my Viking stove overheating. The work lasted only briefly, and I liked it very much. Thanks, guys!

Thank you, Viking Repair Pro, from the bottom of my heart! They fixed my cooktop not turning on. The technician they sent us was a very reliable and well-informed licensed technician. And at a very budget-friendly price. Keep it up, guys!

I am very happy that I called Viking Repair Pro today for the repair of my range not working. Their technician was very prompt and very courteous throughout the entire service. I will never hesitate to use this company again for future needs.

I usually do not ask anyone for help, but my stove hinge problems were too much to handle, and I am grateful for Viking Repair Pro's service. Thanks a lot for the best and most affordable appliance repair service experience. GOOD JOB!