All reviews for Climate Kings Heating & AC

Did not fix my air conditioner. Had to have them come back 3 times. Go somewhere else. If a zero star was an option that’s what I would mark

The service was prompt..Matt did a great job...until I was told that the price of the needed part, a run capacitor, was $229.
For a $25 part.

Don’t believe any of the good reviews. This company isn’t bonded and continues to operate. They installed a broken out of the box heat pump on my house instead of getting a new unit. Made all sorts of promises they didn’t keep and ultimately I had to hire a different HVAC company to do the repair (of a brand new unit that couldn’t be swapped because too much time had passed). Do not do business with this company.

I hired Jordan in January to replace an old unit that I had in my business. I was excited to work with a small company since my business is family owned and operated. I do believe it’s important to support small businesses especially during this Covid day and age.
We paid Jordan nearly $5000 as a deposit to begin our project, and he came out and ripped out our old unit and ductwork. However, he then told us that he would be unable to replace the ductwork himself and it would need to be subcontracted out. (If we knew this in the beginning, we would not have hired him to do the project.) Two weeks after the project started, He got one quote for the small amount of ductwork to connect the new unit to our building and it was nearly double the entire project cost. Jordan said he would get us some more quotes and to give him a couple days so we waited, and waited. The next week we felt as if we were not being made a priority and our business was still without heat, so we requested to terminate our contract with him and to receive a refund for the project so we may have the opportunity to work with someone else. He said that that was fine and that he would get back to us that evening about resolving what kind of a refund was due. We did not hear back from him. There was many conversations going back-and-forth where he said he would get back to us and he would give us itemized receipts but it was excuse after excuse and we have been left hanging without heat in our business for two months! Unfortunately we have had to go through filing a complaint with the CCB and will be proceeding to small claims court to get any money back. This has put our business and our family in a very stressful financial situation. Three people have lost income since there has been days too cold to work, and some clients have cut session short because it is too uncomfortable in the building. Jordan does not care about doing what is right in this situation obviously since he has left us hanging for nearly 2 months. Also, the insurance he has listed with the CCB is not a valid policy. Hopefully this does not happen to anyone else. I do not recommend Climate Kings.

Jordan is an absolute nightmare to work with. Fixing my AC was a difficult task for him, and after coming over multiple times to try and fix it, and spending over $500, the air doesn’t auto cycle anymore, and now he ignores my phone calls and texts. Do yourself a favor and go with a real company.

Jordan has fully blown me off. Our business relationship started off great, he was prompt, talented and professional. Then out of no where he started missing appointments, making excuses, and not following up on unfinished work that he has already received payment for. I gave him the benefit of the doubt, but its been almost 3 weeks since I've last seen him, and 13 days since he has last replied to any number of phone calls and text messages. The guys talented, maybe just in over his head, but the fact that he asks 60% down on to schedule jobs and then doesn't come through is very suspicious.

The price was 4k for a new heat pump and and air handler. However, the service was not so good. First of all, Jordan is unable to keep his scheduled appointments.
We ordered, and paid for, a piece of (optional) equipment for our new furnace. We had to remind Jordan to install it. The clean up and removal of our old system was not handled well. We had to clean up, each day that he left (it was many). We had to put our own furnace cover and trim back up. The old equipment sat in front of our home, for over a week, before he finally removed it. We found out later, that our copper tubing was not supported, insulated or secured. He put our thermostat in the place that was easiest for him, but not optimal for us. In addition, it took over a week, to install the system. Finally, it's been 14 months and our system shut down. When we called, Jordan for help, he has put us off two days. We have another company handling our repairs now. A very big disappointment from start to finish, with JORDAN AT CLIMATE KINGS.

Came out and installed heat pumps. The work done was good, but then a year later and 189$ charges to my card started to pop up, then another and another. I tried calling many times over the course of a few days and got no answer or call back. Tried texting and got nothing back. The 600 dollars has caused me to over draft and mis payments to other services. I am now having to look at other ways of handling this.