All reviews for Clark Brothers HVAC
Write a review-
jack and kingston arrived punctually to fulfill the warranty service for the replacement of a damaged condensate pan on our heat pump's air handler. they clearly explained their planned course of action and had every necessary tool for the task at hand, even including shoe covers. the freon line set was situated too near to the access door, so they needed to carefully loosen the connections. during this process, it became apparent that replacing the uv bulb could prove challenging, so jack ingeniously altered the access panel and elevated the line set to facilitate future bulb replacements. both gentlemen were extremely professional and courteous throughout the procedure, and they were open to my observations and inquiries. jack and kingston are truly invaluable to their team. keep up the excellent work!
-
this experience with clark brothers hvac was top notch. in the past, i had a less than stellar interaction with another company who convinced me to replace the evaporator coil of my heater. despite spending $700 and having more freon pumped in, my heater broke again in just a few days. i discovered that the issue was not even with the evaporator coil, which left me feeling frustrated and cheated. however, when i turned to clark brothers hvac and met with their technician, miles, my perspective changed. miles was completely transparent and genuine, pinpointing the actual problem with my heater. not only did he fix the issue, but he also took the time to educate me about heater maintenance and potential problems. unlike my previous experiences, i found that the service from clark brothers hvac was very fair and affordable. miles didn't see me as just another source of profit, but treated me with respect and care. this experience showed me that not all heater repair services are alike. some, like clark brothers hvac, genuinely care about their customers and their comfort. thanks to them, my heater is running smoothly again. i can confidently say that their service is very honest and reasonable. they truly restored my faith in heater repair services. i am now certain that losing even a single customer matters to them, and they go the extra mile to ensure customer satisfaction. i'm very grateful for their service and would highly recommend them to anyone in need of heater repair services in hubbard. thank you.
-
The HVAC service provider was in charge of handling a warranty claim with HMS. Donald visited my home following a scheduled appointment and identified the problem with my heat pump. Once the claim got the green light, Donald came back and installed a new heat pump unit. I was genuinely blown away by Donald's expertise, experience, communication skills, and dedication to keeping appointments. Dealing with him was a breeze, and the standard of his work, as well as his communication, are a testament to his professionalism. I strongly endorse this HVAC service provider. Hubbard.
-
This business swapped out my pair of split system HVAC units in my small home in Hubbard. They arrived on scene after the initial service provider, sent by my warranty, failed to resolve the matter for a lengthy period! Jack from the HVAC company got in touch with me & had the systems swapped out in a jiffy! The office assistant was friendly & full of useful information. The service team, particularly Miles, their chief electrician, persevered with the task despite extreme cold, hard-to-find parts, systems located high up near the ceiling, and a very long day. Having my HVAC functioning properly after months of waiting for the other company felt like a gift. They travelled a great distance to assist me. i'm incredibly happy, absolutely impressed, and would not hesitate to call on them again. it's been a while since they mended my systems & they are operating like a dream.
-
My AC started to pump out warm air, so I reached out to Clark Brothers HVAC to report my issue. After discussing my problem, they guided me through some steps to help cool down my house. Clark Brothers HVAC then arranged for a technician, Donald, to visit the next day. Donald was punctual and demonstrated a wealth of knowledge. He carried out several diagnostic tests to identify the issue. Thanks to Donald and the team, my AC was back up and running. Later, for our annual maintenance check, technician Kingston came right on time. He thoroughly inspected the HVAC system and made several suggestions, none of which required immediate attention. Kingston took the time to explain everything in a clear and understandable manner. I greatly appreciate their service.
-
The team swiftly replaced my ancient Package Unit A/C that was nestled in my attic with a shiny, efficient Lennox A/C unit and an external compressor. All of this happened in just a single day! Not only did they successfully install the new unit, but they also tidied up the area afterwards, hauling away the old unit and leaving my attic spotless. Given their impressive work, we didn't hesitate to call them again for a boiler servicing, just in time for the chillier months. They sent a text keeping us informed about the technician, either Miles, Donald or Kingston, who would be visiting us, along with their ETA, and they have never once been late. We've found our go-to HVAC team for our house, no need to search any further.
-
This furnace repair service is the hidden gem you've been looking for. They are my top choice when I need quality assistance with my primary home or rental property furnace needs. Don't be misled by big brands and online review sites. This team of skilled, honest professionals are a group you can rely on. They deliver excellent work at a highly competitive price and are always available at short notice for any project I need help with. They go the extra mile to ensure the work is done right and you are satisfied. Here's how they've recently assisted me: 1. Last year, their team installed a new furnace at a very competitive price. I was so pleased that I recommended them to my brothers, my father, and my father-in-law for their furnace needs, all of whom had great experiences. I recently had them perform a furnace tune-up. They scheduled me right away, at a fantastic rate. 2. Donald came out at short notice, within 24 hours of my call, and installed 5 new furnace filters just days before my tenant was due to move in. 3. Just recently, I informed them that my old furnace had finally broken down and my tenant was without heat. Their team was able to visit the property the following morning and install a new furnace, as well as remove my old one... all in less than 24 hours. I can't emphasize enough how lucky I am to have this furnace repair service on speed dial. Do yourself a favor and reach out to them anytime you need a quality furnace contractor. They deserve a 10 star review.
-
Per usual, Kingston's work on my heaters was outstanding. He is highly skilled, seasoned, and just a genuinely pleasant individual. I will miss him checking the heaters, but I have full faith in his capacity to train and guide new technicians. It's gratifying to know that Clark Brothers HVAC is broadening its services to include plumbing. This is a much-needed service. I am hopeful that I will be one of the first clients to reap the benefits of this added service.
-
After returning to Hubbard following my service in the US Army, I found myself needing an AC system serviced. My experience with HVAC systems from working on aircraft put me in a unique position to know exactly what I needed. Initially, we had a local technician come out, but he just seemed interested in selling us a new system. This led us to give Jack from Clark Brothers HVAC a call. We had to delay the service until the weather conditions were right. As soon as the temperatures were suitable, Jack was quick to reach out and confirm that he was on his way. In hindsight, I should have reached out to him first and he'll certainly be my first call next time. Fast forward 7 months, and we found ourselves dealing with a faulty furnace in my 86-year-old father-in-law's home. Without hesitation, we called Jack. He swiftly made his way over and managed to get the furnace up and running while we waited for the replacement parts. I'm sincerely grateful for Jack's prompt and efficient service!
-
We had Kingston and Miles from Clark Brothers HVAC over for two consecutive days. On the first day, they installed a radon mitigation system, and on the second day, they conducted an inspection and maintenance check on our 30-year-old furnace. I was fully prepared for them to suggest a complete furnace replacement due to its age. However, Kingston was meticulous in cleaning and scrutinizing every aspect of the furnace, ultimately recommending that we only needed to replace one part - a very reasonable suggestion - to ensure our furnace was performing at its peak. Conveniently, he had the required part in his vehicle and was able to replace it immediately. Our interaction with every technician, including Donald, was nothing short of satisfying. They were always on time, showed utmost respect, and worked efficiently. They ensured all our queries were answered and that we were content with their service before they left. Their quick response to our call and ability to complete both tasks within a few days was crucial to us. Moreover, they were very tidy and ensured to clean up after completing their tasks. They finished their work within the estimated time, which was greatly appreciated. I would strongly recommend their furnace repair and related services.
-
i've called clark brothers hvac for ac repair and tune-ups at my house in hubbard for a while now. every time i've had an urgent issue with my air conditioner or needed fast help, the dispatcher has always been friendly and made sure to get someone out quickly. the technicians, like kingston and jack, have been really knowledgeable and always professional. they get the job done efficiently and make sure everything is working before they leave. i appreciate that they don’t overcharge and are upfront about the costs. i also recommend signing up for their annual maintenance plan—it's worth it and they actually stick to what they promise, with no hidden fees or surprises. at first, i wasn't sure about getting a service contract, but now i’m glad i did. every time i've needed my ac, heat pump, or furnace checked or repaired, the service has been great.
-
Our furnace broke down, and it was a system that had been in use for over 25 years. Clark Brothers HVAC stepped in to replace both our furnace and AC unit. We're thrilled with the results! Our representative, Jack, was exceptionally helpful and guided us throughout the entire process. He didn't attempt to persuade us into purchasing the most expensive system, instead, he provided an honest recommendation. Jack was thorough in listing the advantages and disadvantages of each system, along with their respective warranties. Eventually, we opted for a heat pump system due to our solar capacity and the available rebates. The installation process, handled by Donald and Kingston, went off without a hitch. They were professional, respectful of our property, and completed the job in a timely manner. They efficiently removed the old furnace and AC and had the new system up and running within the day.
-
About a month ago, our aged downstairs heater suddenly stopped functioning properly. It was barely emitting heat and we needed a solution as soon as possible. We reached out to Clark Brothers HVAC and they were able to come to our place the following day. They performed a comprehensive check on the heater, took pictures to illustrate the problems and told us we'd need a new one - which was anticipated. They showed us various heater models and warranty options without pushing us to choose the most expensive one. We agreed on a deal, made the payment and they started working right away. By the evening, our house was nice and warm again. The technicians we met that day, Donald and Kingston, were courteous and skilled. We've had a great experience with the new heater since then. Interestingly, our upstairs heater, also 30 years old, began showing similar problems recently. So we called Clark Brothers HVAC once more. They were able to send someone over the next morning and we went through the same process - inspection, pictures, options, payment, and so on. Now, we're just waiting for the team to arrive and start the job. We have only good things to say about these guys. They are friendly, knowledgeable, honest, and hardworking. They're big enough to provide what you need promptly, and small enough that you don't feel like you're being cheated. And they live up to their name in the best way possible - just good guys doing a good job. Update: Due to the complex nature of our upstairs heater, it took a couple of days for the replacement to be done. We had warm air flowing again on the second day. However, a few days later, I noticed that despite the heater working hard, it wasn't warm. I reached out to them late on a Friday afternoon and a technician, Jack, was at our house first thing Saturday morning. He spent several hours identifying and fixing the problem, which turned out to be a combination of adjusting the 'charge' (I think this is the amount of coolant?) and repairing a hole in some duct work. This was done free of charge as Jack admitted it was their 'issue' to fix. I'm leaving my rating as 5-stars because these guys did whatever it took to provide us with warm air. I can't remember the last time I said, 'Ugh, it's so cold in here'... something we said daily before getting these two new heaters. We've been enjoying a warm and cozy home ever since.
-
My spouse and I recently became homeowners and have consistently relied on these professionals ever since. Despite coming from outside Hubbard, they're always timely, thoughtful, and willing to assist. They've provided us with a range of services, from hvac system maintenance to electrical work. Most recently, Kingston managed to squeeze us into his busy schedule to service our heating system, a gesture we greatly valued during the cold season. The team here has not only addressed our HVAC issues but also imparted their wisdom to us, equipping us to handle any future problems. We see no need to seek help elsewhere.
-
During the most recent cold snap, our furnace unsurprisingly decided to stop working. Luckily, Miles and Jack were sent to our house to sort out the issue. Both of them were incredibly professional and polite. They stuck around and put our HVAC system through its paces until they were certain they'd identified the root cause of the problem. They made sure to explain the issue to me in detail, as well as the steps needed to fix it. Once they returned with the necessary parts to repair our system, their service continued to be nothing short of fantastic. They put our furnace through a rigorous test before leaving to ensure they'd fully resolved the problem. While they were at our place, they also got in touch with their HVAC Advisor, Donald, to answer any queries I had about their premier program. All in all, I had a great experience with these HVAC professionals.
-
Kingston and his HVAC team just wrapped up the installation of a new air conditioning and heating system in my home, and I must say, it was a top-notch experience from beginning to end. As soon as Kingston stepped into my house, I could tell that I was dealing with a true professional. He conducted a thorough examination of my house, even venturing into the attic to get a complete understanding of the situation. He was more than happy to answer the barrage of questions I had for him, taking the time to comprehensively explain how the HVAC system functions, which I greatly appreciated. While in my house, Kingston showed great respect for my property, covering his shoes and laying a protective sheet under the attic access point, a level of care that other HVAC teams who had visited my home lacked. When it was time for the team to install the new system, they were equally considerate, covering my carpet with drop cloths and using plastic sheeting to protect my furniture. Despite the large scale of the job, my house was left in the same condition it was in before they arrived. One of the standout features of choosing Kingston's team was their efficiency. They completed the installation of a new A/C, furnace (in the attic), whole-house filter, new ducts, and vents all in a single day. This was a stark contrast to the three-day estimates I received from other HVAC companies. With young kids at home, having workers around for multiple days would have been a challenge, but this was never an issue with Kingston's efficient team. The new system functions exactly as Kingston promised. The heater operates so quietly and warms up my two-story home in just a few minutes. Kingston and his team thoroughly tested the system and even showed me how to use the new smart thermostat they installed. Working with Kingston and his team was a pleasure from start to finish. I highly recommend their HVAC services. I only wish I had reached out to them sooner!
-
I had Clark Brothers HVAC repair our heater several years ago. A while back, there was a problem and Kingston came out the same day and fixed it for free since we had their maintenance plan. More recently, our heater’s compressor broke down after the warranty ended and we didn’t have a service contract. Even so, they showed up the same day, explained that a repair was possible, and ordered the needed part. Once it arrived, they returned that day to fix it. During the repair, they discovered the whole outdoor unit needed to be replaced. They quickly delivered and installed the new unit within a couple of hours, with no delays or extra charges. I’ve always been happy with their service. When issues came up, especially expensive ones, they handled everything professionally and honestly. Their fast, polite, and skilled service really stood out. It’s hard to find that kind of reliability these days.
-
Just like before, Clark Brothers HVAC did an excellent job! Jack and Miles made sure to stay in touch before their arrival for the appointment and they were so professional and polite once they got here. Miles did a thorough job examining our tankless heater while Jack took a look at our furnace. As someone who just bought a new home in Hubbard, i was grateful that they explained everything clearly and didn't push me to make any decisions. They managed to install a new pressure regulator for the water and a shut off valve on the same day. i would definitely recommend these guys for any residential or commercial heater repair services, they always do right by you!
-
Working with Kingston and Jack was such a fantastic experience. I required some heater repairs to complete my basement project, and they provided a very fair estimate compared to other services I looked into. They were able to accommodate my schedule and showed up precisely when they said they would in Hubbard. They were incredibly friendly and did an outstanding job. A few days later, I noticed that some of the heaters were installed exactly where I planned to put a ceiling beam. It was entirely my fault for not informing them about it earlier. However, when I reached out to Miles about the issue, he happily rectified it the following day! Their heater repair service is genuinely reliable and trustworthy, leaving me as another very pleased customer.
-
Jack and his team from Clark Brothers HVAC were simply outstanding. They ensured that I received the perfect pair of systems for our home, which included both air conditioning and furnace repair. I sought multiple estimates and interacted with several other HVAC service providers, but none were as prompt and empathetic as Jack and his crew. The installation of the new systems was of the highest quality, and the post-job cleanup was exceptional. I also believe I received the most competitive price considering the intricacy of the furnace repair job I required. I can't recommend them enough for anyone in need of HVAC services. The team, including Kingston and Donald, were all highly professional, knowledgeable, and addressed all of my queries. They arrived as scheduled, put in a lot of effort, and did a fantastic job!
-
The team was professional and really knew what they were doing when it came to AC repair. They first put in a new air conditioning unit for us, and while working, noticed some cracks in our furnace’s heat exchanger that were letting carbon monoxide leak out. They explained the issue clearly and gave us fair quotes without trying to push any extra services we didn’t need. When they returned to put in the new furnace, they did excellent work again. I highly recommend them for anyone in Hubbard needing AC or furnace help. They are honest, friendly, and do quality work.