All reviews for ZAP ELECTRIC LLC

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    5

    I purchased a home about a year ago. The home inspector found several electrical issues that need to be fixed. I hired an electrical company to fix the problems. They assured me they had corrected everything on the list. However, they hadn't. Problems continued. So I looked for another company. ZAP was recommended. I called Vinny, he sent Diego, and all the problems were fixed. Diego was prompt, professional, knowledgable, and friendly. And they were at least 1/2 the cost the original company had charged. I have used them a couple times more for other things I wanted done. Each and every time, the work was done well, without wasting time, and at a very reasonable price. I absolutely HIGHLY recommend ZAP. Give them a call...you won't be disappointed.

    5

    Great work, on budget! I filled out an online form with Zap 2 weeks ago. They called me within the hour to get details on the project. I needed outlets and a fan in my main bath. They broke down the estimate right there on the phone which was a HUGE time saver. They asked me to send a picture of the panel so they could get a good idea. Talk about using technology to be more efficient. I can't use a "before" picture, because there wasn't one--our mid-century rancher had none to begin with. That being said, I was very concerned with making sure the work didn't look out of place. The guy arrived ON TIME to do the work and completed it within about 3 hours. That is amazing! It looks great, works perfectly, solves my problems, was on budget...what else can I say? I'll be calling Zap for more work in the future. So friendly and easy to work with.

    5

    Called Zap Electric with unrealistic demands, but they managed to work with us to get the job done right, within budget, and on time to let us open our Ice Cream shop. Conan, was great to talk to and even took the time to educate me on the process and options we had available to us. In short Zap made us feel like we were the most important customers when working and dealing with our project. Will definitely use them again and refer friends and family to them.

    5

    I had a issue with both bathroom plugs not working. I checked all the GFCI circuits in the house and nothing. ZAP called and asked if i had a GFCI in the garage anywhere, i replied not that i know of. My girlfriend informed me that yes there was one behind a storage rack. When i checked it out there it was, so i reset that GFCI and it was connected to the bathrooms. So problem solved by a phone call from ZAP Electric. Excellent customer service and honest people. I will definitely use ZAP for all my electrical issues. I give them 5 Stars for ZAP letting me know to check that first before charging me to come out and press the GFCI button.

    5

    ZAP is who I prefer to call for anything electric that I need done. Vaughn is excellent with his work, reliable, and professional. We have used ZAP to install a back up generator that can power most of the house during outages, as well as complete wiring of our workshop and a sunroom addition. Most recently, Vaughn was able to solve a problem over the phone for me. I recommend him highly to anyone needing an electrician.

    5

    Zap Electric is a wonderful company for your electric needs. Vaughn previously installed ceiling fans in a couple of our rooms. He was quick to respond when we called and did a wonderful job installing them and communicating with us regarding his work. Today we had another issue arise and called him again fully expecting he would need to come out but he gave us a recommendation to troubleshoot first and said if it didn't do the trick to let him know and he could come out. It turns out that was our issue and we were able to fix it ourselves. This willingness to help over the phone confirms our previous thoughts about him being a solid company to work with. We won't hesitate to call him again in the future for our electrical needs.

    4

    Used these guys to hook up a new hot tub. The work included adding an extra breaker box in the house and installing outdoor conduit and an outside box. Communication was easy, all the work was done quickly and as expected and passed inspection the first time, and the price was fair. I would certainly hire them again.
    UPDATE: 4 years later the spa repair technician noticed a wiring issue, so I called Zap and they came out and fixed it free the next day. They stand by their work for sure - but it should have been done right the first time.

    3

    Great guy who came out, he helped me solve my problem with my fan a few weeks ago ( pregnancy brain.) My only issue is I never made an apt he called me up randomly, never said who he was, all he said is that he would be at my house in 10 min. I thought he was someone else coming out to look at my yard issue. Even when he showed up I still had no clue what he was doing exactly at my house. He never mentioned his company and saw nothing on his shirt or hat that made me aware he was with Zap Electric. He fixed my fan issue which was great but no discussion of a service fee was made aware otherwise I would of been tracking the apt. But like I said I was not aware I had no apt. I paid and my fan is fixed but it has been bothering me that was unprofessional of him.