HVAC reviews in La Grande, Oregon

I called about midday and they were here by 3:30 and my air conditioner is now repaired. The gentleman was very nice and you just want to look for and make sure everything was working before he left.

Pretty much left speechless…… I would not recommend anyone use this business. Honest as the sky is blue you will highly regret that you called this business heed my warning……or don’t and drop your drawers …… I suggest the number one brand of jelly in the USA……KY brand.

Ps had to put at least one star to leave the review …..you have been warned

Your Tech was, friendly, efficient and informative. Much Appreciated

Courteous, detail oriented, knowledgeable technicians, great service.

Had to call on a Sunday when our AC unit went out. Kaleb showed up on time, was super friendly and helpful. Made sure we could stay cool on this 90 degree day!

Scott’s crew took well care of us from first call to completed project. They communicated very well with us and their work/field crew of Dennis, Jacob, and manager Brian did an awesome job and customized a few details to address/adapt to our needs. They were very friendly, professional, and cleaned up the work site quite well when finished. Will use them again without hesitation.

Very professional from the office to the technicians. The technicians were thorough and knowledgeable. Reasonably priced, I feel the service was quite a bargain. Extremely happy with my experience; we will use Scott’s again and will recommend their services to others in the region.

The technicians were great and friendly. 100% good experience

Damien was out service tech. Super knowledgeable, prompt, sent a picture of himself and text prior to arrival.

Hannah was the 1st contact when I called. She was kind, easy to speak with, kept updating until appointment time.

Overall, great service, affordable.

I can't recommend them enough.

Have used Scott's for over 30 years, but now I believe Scott's management and business ethic is not as good as it used to be and prices seem really high, almost like all they care about is the money not and their customer service. Did not like their blanket proposal for work to be done, which does not list exactly what you are getting. For me, I want to know exactly what I am going to be paying for. The installers and techs were great as usual.

Nathan was our service person. He quickly found and fixed the problem with our fireplace. He was professional & answered any questions we had. He also cleaned/checked our furnace for any problems. We are very pleased with the service he provided.

Technicians that came out were super kind and did what they do best and got my ac/heater back up and running even though its old and outdated.

Technicians showed up on time and knew what he was doing. Had my gas potbelly stove working in no time.

Everyone involved was very friendly and knowledgeable. They arrived right when they said they would and did a great job installing our air conditioning unit. Thjeir work was very clean and professional. They fixed the crossover in the crawl space and cleaned out debris under the house. I was very impressed with their work.

OUTSTANDING CUSTOMER SERVICE!!! Furnace went out, we called & left a message & promptly got a call back. Unreal how great the staff has worked to take care of the family I was visiting back home again. THANK YOU ALL AT SCOTT'S!!! From the angel, Monica, who returned my concerned call, to Dylan who came to help us out, to Dennis & Gage who did the install...and to everyone, we felt you went above & beyond! THANKS A MILLION!

Professional, friendly, and answered my questions. Good to know that if they make an error they are willing to make it right. Few my friends recommended me Scott's instead of the other company in town.

Damien B was great he made sure to check everything and explained what he was doing. He cleaned the whole unit.

Well to start a few days before cold snap with negative temps my furnace went out. Called my local company to have a look and they came back with I need to replace system. 2/6/25 was the day furnace goes out and was told I need new. 2/10 company comes back to give quote. 2/20 finally got an email with quote and was quoted a system that was way to small for my house. Now let’s get to the good stuff. I called Scott’s 2/13 for a quote they came out that day were very helpful and professional. I had 3 quotes the next day and a new system installed on 2/21/25. Scott’s heating is the only place I will use from now on

The service tech Damien, was courteous Sharp and very knowledgeable. I think he did a great job and I hope to be able to have him service my system next year.

Outstanding service. Restarted the furnace motor that feeds fuel. Quickly identified, quickly solved.

Great work! Got our AC system up and running promptly and we were charged a bit less than we were quoted. Kaleb was great and communicated well the whole time. Thank you!