All reviews for Dr. HVAC Inc

Mike and Sterling did a good job replacing our heat pumps…reliable and dependable

Furnace needed a repair. The technician showed up right on schedule and did a great job. I have heat again. I can't thank them enough.

Perfect Service. Punctual and trustworthy. Honest, helpful and would recommend 👌 would and have used them again.

Dr HVAC has super knowledgeable technicians who can diagnose and fix issues thoroughly and quickly, because they have so much experience! Love them!

We call Dr. HVAC on a Friday and Michael(I think) was right out and helped us. We have an oil furnace that many techs do not know how to work on any more. Michael helped us and we are warm! Thank you

During the busy season, they were able to accommodate me and came out SAME DAY when all other hvac were a week out. John was knowledgeable, fast, professional, knew exactly what the problem was, ordered parts to get here and replaced parts-all within18 hours!!! THAT is customer service! I have heat!

DR HVAC has provided great service to us for 18 years. Service Technician Brad is always excellent.

I was more than happy and satisfied with the job Mr. Amin did from Dr. HVAC
I do highly recommend using this particular company for their honesty professionalism and great prices as well well the financing options.

Kind Regards
Elie-joe Haddad

I am the receptionist at Mac Glass and I want to say how polite Sterling & Jackson are. They really are a good team, they work well together, they help each other when they need it, they are very polite and they haven't stopped working since they got here. thank you.

My elderly dad had been without heat for several days by the time I found out his furnace had quit working. I called Dr. HVAC at 3:15 pm on a Friday afternoon. They had a technician at my dad's house within an hour, had the furnace repaired/igniter replaced before 5 pm, and they didn't charge him and arm and a leg. THANK YOU for the great service Dr. HVAC!

Our AC went out on sat morning, with 112 degree temps predicted for tomorrow. Brad arrived quickly, was professional and efficient, repaired our AC with parts he had on hand, and saved the day. Thank you, and would highly recommend!

Incredible work performed on replceing our defective AC , Heat pump ! We had receive a defective unit and called to let them know with the hottest part of the summer 2018 in days coming . Michael came out the same day and found a bad compressor from the factory . By 10:00 AM the next morning he and their crew replaced the unit and we have excellent cooling in expedient time !!! We recommend Dr. HVAC to everyone

I live in a small trailer, so when my portable LG AC unit started acting up, and no one from my warranty was willing to help me within the same week let alone the same day, I looked into Dr. HVAC. I called them and was told they'd call me back "today", but there was no ETA. I expected to not get a call until much later. It was only about 2:30PM. Within minutes I get a call from Jared, who explained that Saturdays are overtime days and said that it would be $75 starting price and paid by the hour.

Jared made it out to Lafayette in less than 20 minutes and he was able to help. He didn't overcharge and he was VERY helpful with my unit. He told me exactly what was wrong and how to move on from here and the AC was working perfectly after he left. It was more than worth the $75; he came out on a Saturday in almost no time at all and resolved the problem, and offered suggestions should the issue happen again. Excellent service, would recommend!

My AC just stopped working, so I called around and no one could get me in for a few days. Called Dr. HVAC and not only did they get someone out there that day but they were there and fixed the problem in about an hour! Andrew was great to work with; prompt, polite, and knowledgeable.

The service employee that came to fix my heat pump was very knowledgeable, had a great sense of humor and was super friendly. He fixed it quickly and didn't over-charge me. I would definitely recommend Dr. HVAC to my friends and family.

Technician showed up late and then tried to charge an extra 68 dollars for difficult access. Was never told about this extra charge when making the appointment. Had to send the guy away because I didn't have the money at the time. Waste of time. Will make next appointment with another company.
Update: the company definitely has proved to me they really care about customer service and will be doing the maintenance now free of charge. Will use this company from here on out.

We want to Thank Sterling for coming out to our house today to fix our heat. He was professional in doing the job and knew what he was doing. We appreciate him and the company for making sure we had good heat. Thank you for your excellent service! - Dennis & Trina Opoku

Sterling and Jackson installed a furnace and heat pump in my home on 10/16/23. They were very polite, efficient and knowledgeable. Highly recommend them to anyone needing HVAC service.

Called Wednesday as our furnace was acting strange, they were friendly and able to get us scheduled within 2 days (other companies were booked out for 1-2 weeks). The technician showed up today he was extremely professional, on time, and did it for a reasonable price. We will continue to do business with Dr. HVAC.

Great company we are very pleased! They designed and installed our system, it works perfectly. The install was fast and didn't interfere with operations. Great people to work with and great follow-up after installation. We recommend them highly.

No idea why this company has some bad reviews. Our blower broke during the middle of summer. I called around to several other shops and couldn't get anyone out for weeks. Dr. HVAC was the only company with availability in the next couple of days. Came out, diagnosed the problem, replaced my blower and restored my HVAC to working condition. The blower was missing programming from the factory, and Dr. HVAC was able to take it back to their shop and program it themselves. Very fair rates I happily paid! Thanks guys!!