Roofing & Gutters reviews in Portland, Oregon
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Not only did they have a reasonable price for our roof and patio, the crew was VERY professional and cleaned up all of the debris as the job progressed. It is unusual today to find this quality of work and care for their clients. Had one issue and they promptly sent a crew and fixed it. Would highly recommend this company. Great job Sam!
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Our roofing journey started 3 years ago when we bought our house knowing that it has an original roof so we have had different companies knock on our door every few months or so. Quotes would be absolutely outrageous promising everything under the sun but none of them made sense for our rather small home. Luckily, we kept our options open and I reached out to the best realtor and friend, Kate Bergsgaard, who recommended that we reach out to Tim at Superior Roofing and boy are we glad we did! He was not pushy at all, like the other salesmen, and did a great job at explaining what should be the average cost for a home like ours. We were pleased not only by the quote but the honesty and communication. They were able to complete the project in one whole day! It turned out beautiful!There are many roofing companies but trust me when I say, get at least 3 quotes and go with the one that treat you the best, for us, that was Superior Roofing.
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These guys are pros. I’m not sure why they have a few lower reviews. The roofing business is inherently messy… they cleaned up our neighbors yard and ours, better than they found it. Reasonably priced, prompt, friendly and hardworking. The owner even came out to check on us and came back again for a final inspection. Easy 5 stars.
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My 2-3 day roof installation turned into a 4 week nightmare. While installing the roof they cracked one of my skylights then tried to upsell me on the other one that wasn't damaged. They tore up the sheetrock around both skylights then "fixed" it with packing tape. Scratched up the siding on my house then tried 2 times to "clean" it which made it worse with splotches everywhere.
To get them to repair the sheetrock AND the siding was a constant fight. Sam (the owner) kept trying to tell me it all looked fine. Before they even started I told them I needed to be notified BEFORE they did anything that increased the cost of the estimate. They did not, then added an extra $100 to the bill for "damaged wood". I understand issues can arise, but a professional company will take responsibility and not make the customer fight for what's right. This was a neighborhood company that had good reviews so I thought I'd picked well. Beware.
Update: The response to this review from the owner is indicative of how our interactions went. I expected to have a new roof put on my house, not a 4 week long fight to fix the things that were damaged. The pictures speak for themselves. -
Our relationship with Sam and Superior Roofing began about four years ago when Sam came highly recommended. We initially hired him to inspect our roof. At that time, he advised that the roof still had some life left and suggested a few minor maintenance tasks to extend its longevity.
Fast-forward to this year, we reached out to Sam again for another inspection. This time, he recommended replacing the roof—it was clear the time had come. Superior Roofing handled the project exceptionally well. Our home, which is larger than average with an expansive roof, required about eight days to complete. Throughout the process, the crew and office staff were highly responsive, professional, and a pleasure to work with.
After the project was finished, a few issues came to light, which is not uncommon for a project of this scale. Superior Roofing promptly addressed them, and their repair team proved to be incredibly skilled, hardworking, and thorough. We couldn’t be happier with both the process and the end result. Superior Roofing truly lived up to their name! -
We were extremely disappointed with our experience with Superior Roofing. First, the communication with the front office was truly terrible. We had limited communication from them leading up to our project, and once the project was (mostly) completed, they were impossible to contact regarding outstanding items. We have multiple co-owners, and therefore multiple phone numbers, so it was very easy to see that they were screening our calls when they didn’t have an answer for us. Second, they left the dump trailer in our driveway for an entire week (making it unusable), and we weren’t able to get through to them on the phone during that time. When we finally were able to get through to them, they weren’t even aware that it was still there. Third, they damaged lots of our asbestos siding and left huge portions of our house uncovered. It took over a month to get them to come back out and repair the siding. During this time we had a separate siding contractor to come out and take a look at the situation (he was previously a roofer), and he could see that we had a reverse lap on all our flashing (meaning the building paper and the flashing were not in the correct order, meaning water could leak into our walls). It was not until we had this contractor call Superior and explain the severity of the issue that Sam, the owner, finally agreed to come out and look at the damage. Sam agreed to fix the issues, but after the first pass, only the easiest part was fixed. We had to have him come back out, and he claimed that the angled areas of our roof were “too difficult” to fix (despite the fact that Superior bid this job and mentioned no issues at that time). It was only when threatening to file a complaint with the CCB that he finally agreed to fix it. They finished up these repairs in late September. Our roof project took place in the middle of April. I’m giving them two stars instead of one because they did eventually fix what they broke, but we’re left with poorly painted patchwork siding, and exhausted from months of fighting them on this.
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Fast.....I like the job!
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I called Jeff when I saw moss growing on my roof, he came out within a day and scheduled the next day to clean my roof. When he finished it looked brand new! Great work Jeff! Thank you.
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Jeff did a great job cleaning my roof, it looks great. I mentioned I was getting my house painted a week after the roof cleaning, and he also took extra care to make sure my siding was very clean after the job. I would recommend Jeff to anyone.
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Portland Roof Cleaning and Gutter Service did another excellent job cleaning our roof and gutters this year, not to mention also cleaning up afterward. The owner, Jeff Mcdougal provides great customer service, is punctual and reasonably priced . Ive been using them for almost 8 yrs now and finally decided to write a review. I would highly recommend!
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We had a great experience working with Jeff! He was prompt, courteous, and very thorough. He cleaned the roof and gutters on 2 of our houses in one day, and they look brand new. We are so happy with his work and will definitely hire him again for our next roof service. We would recommend him to anyone!
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The managers and crew at KVN did a great job on our roofs - we had new roofs for two buildings done at once. We are happy with the timely work and excellent workmanship of all involved. Krill and his people were always careful, considerate of our premises and quickly took care of any issues or questions we had. Project was begun and completed as promised.
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We had KVN remove and replace all the siding on our home and then paint. The home repair process can be a bit overwhelming, but KVN was professional and efficient. We were happy with the timeline and the craftsmanship. We had some unknown damage that was discovered once the siding was removed. They were able to locate it, communicate what the options were, and then fix it appropriately - still completing the project faster than anticipated.
I would recommend KVN for siding and painting work. -
When they replaced my roof on my house they were very fast and did a great job and cleaned up everything and also replaced the gutters
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We thought we wanted a patch job on our siding, but ended up transforming our whole home with the help of KVN. We added an addition to our home and needed help with siding. Thanks to their good advice and quality work our home has a fresh, clean look that's better than we'd ever imagined.
We interviewed about 5 different contractors and decided to go with KVN because of how well the communicated and organized their services. They took the time to help us understand their services, the materials they use, and what we could expect throughout the process. AND they followed through like they said they would.
Thanks to KVN our home will look great for years to come. -
We are very happy with the work that KVN did. Their customer service and communication was great! They kept us in the loop and we appreciated the video updates. Would definitely recommend them to anyone needing a roof replacement.
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KVN was a great fit for my project, and I can say with sincerity that you can trust KVN Portland Roofing for your project as well! I have never worked with any other company with this level of GOOD communication through the entire process and the project was extremely well done. 100% would recommend!
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KVN has been the best, most reliable, high quality company that my family has had working on our home. They replaced all of the siding on our 120 year old house, rebuilt walls, and painted. From day one everything has been the best quality, the people working on our house have been communicative and flexible, and then the project even came in under budget. Our house looks fabulous. We recommend them to anyone having work done on their home.
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KVN Portland Roofing delivered an exceptional roofing project for us. Their attention to detail and commitment to quality were evident throughout the entire process. Not only was the quality of their work outstanding, but their prices were also very competitive. We were impressed by their professionalism and efficiency, and the end result exceeded our expectations. Highly recommend KVN Portland Roofing for anyone in need of top-notch roofing services.
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My wife and I did extensive research and got a half-dozen estimates before we contacted KVN Construction. Some had lower prices, and some had higher prices, but we were really impressed with the professionalism of the KVN team. From the estimator to the job manager and all the guys working on the roof, everybody was great to work with and answered all our questions and concerns. We will definitely call KVN Construction first for all our home improvement projects.
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We had our roof replaced 6 years ago by KVN and during the last heavy rain, we had a leak in the roof from one vent. KVN came out under the workmanship warranty they offer and redid every vent on our roof, just as an extra precaution so we wouldn’t have any issues in the future. They went above and beyond our expectations and did a wonderful job! Thank you very much KVN for everything!