Security System Installation reviews in Portland, Oregon

4.9 based on 50 reviews Back to the listing
    5

    The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!

    5

    These guys are great to work with, very professional and helpful. They were flexible with the install schedule and got everything in place in a timely manner. Sam and Chris have been great about quickly answering any follow-up questions. Ive been very satisfied with their service so far. It's nice to see a real difference in customer service you get with a smaller, local company.

    5

    Phillips is the best out there! Their customer service far exceeded our expectations and our experience working with them has been much more pleasant than other big name alarm system providers out there. Highly recommended!

    5

    They were very helpful during all the stages of installation. I looked around to a few companies and found their prices very competitive and liked that they are locally owned and operated. The technician that installed the security system did a great job explaining how everything works and the whole team has been so helpful when I've called with questions. Highly recommend them!

    5

    Phillips Electronics has been our home security service for over 10 years, so when we moved our business, we contacted them about security service for our store. Not only are they prompt, professional, and reliable, their price beat all the other quotes we got. Extra added bonus: they are locally owned and operated, so when we call them, we get a local person on the phone, and they know who we are! We would much rather support a local business than a national chain any day.

    5

    Very nice sales staff and installation technicians!

    5

    Phillips and their team, whether it be their staff on the phone or their field installers have been first class to work with. They are always very responsive to our questions and also are looking for better solutions with our plan. Keep up the good work. Give them an opportunity, you won't be disappointed!

    5

    My husband and I have a Phillips security system in our home. We appreciate the peace of mind that it provides us when we are both at work or gone on vacation. We like that it's a local family business. We have even spoken with the owner who is very professional, knowledgable and courteous. I feel good about supporting Phillips over a faceless national brand or giving more of my money to a seedy monopoly. When you call, you can actually speak to a REAL person who is happy to help. Highly recommend them.

    5

    We had Phillips at our previous house for 13 years, with great customer service the entire time, so of course had them install and monitor a system at our new place when we moved. We love working with a local business and don't sacrifice anything compared to the big guys they compete with.

    5

    Had an alarm system for 6.5 years and really had no feeling of localized security monitoring or service. Then one summer night I had a couple of prowlers walk through the yard and felt under-equipped. So I called Phillips and got a great consultation. Within no time I was switched to Phillips and got a new up-to-date panel, some additional sensors, and A LOT of great advice for strategizing with security and deterrents from the Phillips rep. PLUS I'm saving a little money over the previous service. The knowledgeable staff even helped me over the phone reconnect my zigbee keypad door lock for remote entry. A GREAT first impression.

    5

    I have been a client for nine years now and have met with nothing but efficiency, helpfulness, and politeness from the staff at Phillips Electronics. The company employees have always impressed me with their skills and knowledge in the field of security. And this company has the very rare practice of trying NOT to raise the customer's rate. I have been paying the same low monthly rate since my last upgrading of equipment. Prior to that, I paid the same rate seven years or more! I could not recommend this company more highly.

    5

    I have Phillips for both my home and business and they are great. They used the old hardware in the warehouse space we are renting and just plugged it into their system saving me quite a bit of money. The installers were professional and quick, something we're always looking for.

    5

    We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.

    5

    I recently took over a lease at a place where the previous tenant had up and disappeared and left everything in shambles, including an alarm system installed and serviced by a company that no longer exists.

    My family has been using Phillips for ~30 years now so I decided to try them out myself and was ecstatic about the service I received. I was expecting to pay hundreds, if not thousands to get the system back up to par, but Phillips was able to do everything for free in exchange for a 3-year contract at a very reasonable rate.

    I worked out the scheduling with Janet and Jon, who were both prompt and professional. Jon also did the initial consultation and was awesome to work with. Dustin came out and performed the installation and truly went above and beyond. Instead of trying to get me to purchase more motion sensors to replace the faulty ones, he devised a solution to move the sensors that were working so that I wouldn't have to spend any more money. I am used to companies trying to nickel and dime me at every turn, so this was a breath of fresh air.

    I truly can't say enough positive things about Dustin, Jon, Janet, and Phillips as a whole. You guys have a customer for life here.

    5

    For the last 29 years we have been using Phillips Electronics for our home security system and always received excellent service, help and response. Recently we moved and Sam Stovin (salesman for Phillips Electronics) came to our new home to review possibilities for installation and give us a quote. He is delightful and we enjoyed getting to know him and appreciated his knowledge and input. The cost was extremely competitive and as promised Phillips called and set up the installation date. Donald Irvine and Frank Viboch came to do the installation, they worked hard and efficiently and we are very happy to have Phillips taking care of our home security system again. We would recommend Phillips without reservation.

    5

    One of the best companies I have ever worked with. Matt is incredibly knowledgeable and a pleasure to collaborate with. Thank you. 5 Stars is not enough.

    5

    Phillips installed my new hi-tech security system in my business three years ago. I just had another camera added as we were having some issues being near a homeless camp. They do an amazing job! Dustin, our technician is a rock star! They are installing a new system in my beach house this Friday. I would highly recommend this company to anyone looking for security for their home or business. Incredibly professional and affordable!

    5

    I've been using Phillips Electronics for two years and have been very impressed with their service. The technician who installed my system was clean and professional, and was very helpful showing me how my system works and how to operate the keypad. Their customer service is top notch. I had a sensor go out on my front door and a tech was out the next day to replace it, no questions asked. There is definitely a benefit with using a company that is local! Highly recommended!

    5

    I have been a customer of Phillips for over 30 years. I recently moved and had them install an alarm system in my new home. Ian and Don did the installation. They were professional, thorough and did an excellent job. I highly recommend Phillips not only for their excellent work but also because they are a local, independent company.

    5

    We have been a Phillips customer for over 25 years. They consistently provide outstanding service. Everyone we have dealt with has been friendly, professional and knowledgeable. Our most recent technician, Doug, did a great job upgrading our system and troubleshooting a phone hookup issue we had during the installation. They are a Portland company who take great pride in their business. I highly recommend their security services.

    5

    Phillips Electronics have been our alarm company for over 25 years. We have always been happy with their service and response!