HVAC reviews in Salem, Oregon

4.7 based on 751 reviews Back to the listing
    5

    After years of frustration with previous trying to heat my historical Victorian home, with no help from previously used companies, I found Woodward Heating! From beginning to end, original phone conversation to installation and follow up, I was more than 100% satisfied. the initial consult was FREE, and he spend more than 1 ½ hours gong over my house, pros and cons of what I had, a ductless heat pump that could not warm but small area, and not very well, and a furnace that had not worked well (thus tried heat pump). The previous furnace had been installed in properly, unknown to me. In any case, I liked their knowledge and input about my possible solutions so I said yes to a York Funrnace, it was installed in less than a day, they removed my old furnace, they cleaned up and were off by 3:00. All installers were friendly, on task, and when they turned on the furnace I had heat like I hadn’t had in this house for over 20 years. And the price was right, and offered 0% financing for 18 months! The house was warm in a matter of hours, each room. With high ceilings and lots of Victorian windows, and little wall insulation that was a real surprise. No longer do I have to put expensive electric heaters in bedrooms and baths. They installed three new ducts where needed. All in all FANTASTIC. I highly recommend this company. Next I will get a new tankless water heater from them.

    5

    WE ARE EXTREMELY IMPRESSED WITH THE PROFESSIONAL SERVICE WE RECEIVED.
    Our repair issue was Heating/ AC.
    I have already referred a close friend to Woodards, who were looking for a service company.. when I explained the high level of service, they were all ears!
    Please remember! Woodard covers the three primary home issues! Heating / AC, Electrical, and Plumbing, how wonderfully convenient!
    Jack Simmons

    5

    Great experience overall from scheduling to new install. I appreciate the responsiveness to quickly replace my failed water heater the same day. Both Doug and Mark were great, very personable and professional. The experience made having to stomach buying a new water heater go down a little easier. Thanks !

    5

    My dad recommended Woodward. I called on a Friday and they had time for a Monday bid. Joey called when he was on his way. Super friendly and knowledgeable at arrival.
    Conferred with his boss and created a game plan for our water softener replacement. To my surprise, they were available the following day.
    Arrived on time. Super friendly and courteous. Mark and Joey did an amazing job. Cleaned up and the only reason we knew they were here was the fact we could drink the water. Thanks guys!!
    Appreciate your knowledge and time.
    Matt and Lea Ann in Salem

    5

    Outstanding approach and execution! From the point of estimator Brandon providing exceptional knowledge of product options and efficiencies in both the chosen system and method of installation, to Travis and his crew bringing top tier experience and craft to the installation.

    Woodwards throughly impressed and enforced professionalism, dedication to quality, and in doing so, have earned my long-term business.

    5

    I had a gas heater installed on our patio. Fantastic service and workmanship! Great communication and follow up to make sure everything was working and installed to my satisfaction. I highly reccomend Woodward Heating!

    5

    Fair pricing. Kind employees both by phone and in my home. Technician PJ went above and beyond the scope of work. They came when they said they would. I can’t say anything negative. I will be using them for any future needs for plumbing, heating and cooling.

    5

    We had new flexible heating and air conditioning ducts installed. Everyone at Woodward from estimate, office people and installers were professional, kind and helpful as the install was completed in 2 days. The installers were very concerned about no heat during the 2 days but made sure we had heat overnight in bedrooms. I would not hesitate to have them back again and again!

    5

    I had my furnace serviced, a new toilet installed and they also inspected underneath the house to make sure the toilet leak did not cause additional damage and measured water pressure. Great overall experience from my first phone call to final install. Phone was answered promptly and appointment scheduled right away. Communication of technician arrival was timely and they arrived on time. All of the personnel were kind, helpful and very professional. I would definitely use Woodward again if needed.

    5

    I had Woodward replace my entire hvac system to include all ductwork. They were always on time and kept me apprised of the project details daily. Jonathan and the entire team were very professional and answered all my questions and concerns. Work site was always clean and organized. He ensured I was satisfied during the entire project and did an in-depth review of the new system and how it operated.
    Definitely went up and above in every aspect of the project.

    5

    They explained everything and let me know all of the options I had. It was a great experience and I'm excited for my new AC and gas furnace. The installation guys were awesome and worked very hard.

    5

    I appreciated their availability to come out the same day. The tech worked on the furnace until he resolved the issue, which ended up being a bit complicated. Important to have heat in the dead of winter. Especially with littles in the house. So grateful for their service, and reasonable price! I’d definitely recommend Woodward, and will call on them for future HVAC needs!

    5

    Excellent service the whole way through. Grabbed 4 different quotes for a new heat pump and these guys were several thousand $ cheaper, no pressure sales tactics, and didn’t try to upsell me at all. Great communication from Ray before and after the install. Super friendly and professional crew. Can’t say enough good things!

    5

    We had a wonderful experience with the technician who came out to inspect our gas furnace. From the beginning, he was polite, respectful, and incredibly knowledgeable. He walked us through exactly what he was checking, explained the condition of our older furnace, and helped us understand when it’s still worth investing in repairs and when replacement starts to make more financial sense. His honesty and ability to explain things clearly made us feel confident in our next steps. Outstanding service — highly recommend. We won't be going anywhere else for any future repairs. Woodward is the best choice.

    5

    I am very happy with my Woodward experiences. They have worked well as a team to get my needs taken care of, respecting my budget. Definitely recommend!

    5

    Man! Talk about quick service! I called their office mid-afternoon to request a quote. They would have someone available the next morning. Their guy was at my house less than an hour later.

    A quick look-around, some pressure testing and space measurements taken. Less than 30 minutes later, I was presented with quotes for a standard electric water heater or a heat pump water heater. Either could be installed the next morning.
    After a few questions regarding the energy savings offered by it, I opted for the heat pump version. A quick swipe of my credit card and I was told the install team would be at my house around 9:00 the following morning.

    I got a call at 8:30 telling me they were already sitting in my driveway!

    After less than 3 hours, the two installers (Mark and the young man who was interested in "talking cars" with me) were firing it up and explaining what I needed to know to operate the heat pump - allowing me ample opportunity to ask lots of questions.

    Both installers were very friendly, courteous, clean and efficient.

    Highly recommended. *****