Appliance Repair reviews in Sherwood, Oregon

My icemaker was on warranty so it didn’t cost me anything but the Service Technician Ben Was awesome! It took several tries, but he finally got the right part and he was pleasant throughout the whole experience

I just moved into a new home and Sharper Service Solutions is the repair services that works with the store where all my appliances were purchased 10 years ago. They knew each and every appliance before they walked in the door. My dishwasher was retaining, dirty water, and it turned out that the line through the disposal was clogged. The repair was quick and the cost was palatable. Thank you so much to Sharper Service Solutions.

Sharper Service Solutions was very friendly and helpful. They fixed my washer in a fast and timely manner. I will definitely use them for future service calls.

The technician that came out to my house to repair my LG washer combo was incredibly rude and disrespectful. He berated me because he didn’t have the parts to fix my washer even after I called 3 days prior to make sure the parts would be coming out with the technician and was told the technician would have everything needed to fix my machine.

It took a few days to get on the calendar 📅 to be seen to diagnosis the JennAir dishwasher.
But, it was worth the wait as Frank, the Reno branch person who incredibly on time, persistent in evaluating the problem and efficient in ordering the necessary parts to repair. He scheduled a follow up appointment right away.
The event took place on a Friday and amazingly the part showed up on Saturday (next day) (kudos to Whirlpool).
A call to Sharper first thing Monday had Frank back out at my house 🏠 Tuesday at 8 am over a week earlier than the previously scheduled revisit.
Frank showed his caring and persistence to quality in retrieving the dishwasher to replace the electrical wiring as whomever installed it 2.5 years ago placed a block of wood 🪵 that blocked the machine from getting extracted.

The result was excellent even though it caused him to spend a little more time than expected.

Choice warranty using Sharper was a splendid choice!

I would give Sharper a 6 out of 5!

Kennewick Location - Angel V. broke my bread maker while pushing my fridge. Angel said to call the office to talk to the manager about compensation for it. Called and talked to receptionist, told to talk to Paul Manning. Called him, left voicemail. Called Paul next day since no call back. Paul deferred to Travis the manager, no call. So they break my stuff, leave, and don't call back at all and defer accountability. Then they close the claim. This was through Lowe's Protection plan so hopefully I can reopen the claim and dispute it.

Quickest reply and service of anyone I've ever used for appliance repair. Everything was done just as they said and we are very happy with their service. This was a warranty call for our oven and we were so pleased.

Everything was great! Robert new what needed to be done, and what parts were needed to fix our dryer. It was so nice to be be able to dry clothes again! Thank you so much! Repair was under Sears Home Warranty.

I’m always reluctant when I have to have an appliance repairman come out – especially when it’s because something relatively new fails. That was the case when I needed to call the manufacturer of my new dryer when it suddenly stopped working after only 5 weeks. I always expect, from experience, that any technician will not treat it with the same care I do, and I end up having dents and scratches in something that should look new for years. NOT THE CASE WITH SHARPER SERVICE SOLUTIONS! They were incredibly accommodating to get someone out to me as soon as they could. We communicated fully via text message during the entire scheduling process and they were very responsive. Jared, the technician who came to help us, is a rockstar. He’d clearly had a long day of repairs that were more challenging than expected, given that he arrived 1 hour after our window at the end of the day. But he kept us informed as to his ETA, and when he finally arrived he treated us like we were his first stop of the day. He diagnosed our issue quickly, got to work pulling apart nearly all of our new dryer, and when he was was finished an hour later we could hardly tell he’d been there…except that our dryer was once again working perfectly. THIS WAS BY FAR THE BEST EXPERIENCE WE’VE HAD WITH APPLIANCE REPAIR. From start to finish, Sharper Service Solutions is fantastic.

I have a washer and rober inside the washer is moldy and needs replacement. They told me it is my problem. I did not take care of washer. This part is not covered, even I had worrenty through Costco. First technician said , that they going to order part. You have to wait. I waited a week called LG. They told me technician said it works perfectly fine!!

Very quick for scheduling once part was ordered. Was given two conflicting times which would not be a big deal but added stress when we were already juggling schedules due to being out of town. The technician did not remove his shoes or have shoe covers going through the house and left the broken parts here. Was covered under an extended warranty sonic sure if the level of service was do to insurance paying for it however not the best experience other than timely

Nick did an excellent job fixing our dish washer! He was professional, efficient, and easy to work with from start to finish. The repairs were done perfectly, and everything works great. Highly recommend Nick for anyone needing quality work and great service!

I’m a 100% service connected disabled veteran. I was disappointed to hear that Sharper which is a contractor of Samsung is Veteran unfriendly.
Since I bought my washer and dryer from Best Buy and they set it up as a stackable unit I would have to move or pay them to do it. I declined. My rent takes up half of my income since I’m on VA disability.
I have the Best Buy Extended Warranty but it’s not covered until the manufacturers has expired.
That’s taking advantage of someone who was injured while serving this country protecting them.
What a worthless company!
Please don’t give them your business or money. Give your business to a Veteran Friendly Company!!
Thank you.
Army12Dog11

Thank you, Sharper Service for servicing my Whirlpool dishwasher. As a warranty service, the manufacturer dispatched them to perform my repair. I identified the issues I was experiencing, and the tech called the issue over the phone. He ordered the part and rescheduled me to an earlier repair date when an opportunity presented itself.

Repair was fast: pulling out the installed dishwasher was the last thing I wanted to do. The tech was able to do it quickly, as well as swapping the part and putting it back together. It was running a cleaning cycle when the tech left. Everything was fast and efficient. Thanks, Sharper Service.

I have been waiting for a tech to return to install a part for my washer since the beginning of August. This was for a GE warranty repair if that makes any difference in the service. They came, looked at the machine, said they would order a part and come back to install it. The tech himself was no problem at all. The parts arrived to our house, I called and the company scheduled me 2 weeks out. When the date came, they said the tech was injured and they scheduled out another few weeks. I understand the tech was injured and they should be taking care of themselves but I would expect the company to sent another tech. It has now been a month and we have another week to wait. Very poor service and timing. It has been over a month needing to go to the laundromat. When I asked for another tech they just said they couldn't do anything. Maybe it is because it is warranty repair but if I have to call again I will definitely let GE know they need to look at other options.

I received dubious service by this company on a warranty service for my dishwasher and want to warn others to avoid at all costs! In my case I was encouraged to file a BBB complaint about thie company, which I have done. Not going to share all the deets. Just read the dishwasher service reviews and make your own informed decision. Oh, and photograph/video the repair / install people as they do the work.You may be surprised how professional they become.

Our Maytag dishwasher purchase via Costco stopped pumping water within 20 months after we purchased it. Costco coordinated with Sharper Services for the repair which was under Costco's extended 2-year warranty so the repair did not cost anything. The technicians on the phone could have saved a lot of time for the in-person technician if they had passed on the information I provided. They ordered the wrong parts for the repair but the in-person technician (Zach) figured out the problem within 5 minutes and submitted an order for the correct part. . From start-to-finish it took about 2 weeks to get it fixed.

Jake was helpful and professional, he spent time to take apart my LG dryer and look for the problem that was not easily detected. He explained what the problem was and offered to order another parts that was needed. I recommend Sharper Service Solutions.

My washer was repaired after 3rd visit. The first was to assess the problem the second replaced the electronic and the 3rd replaced the mechanical. I did not rate higher because 1. He left greasy hand and finger prints which were not wiped off. 2. He wanted me to dispose of the non core parts which I would have been charged and or written up for. He eventually took the larger parts and left the smaller ones for me to dispose of. Also I stepped on a broken piece of plastic ring which was left on my floor. The communication was terrible between the office and their service tech and me. The office set up times which the service man was unable to follow. He did call by 9am and usually was at my place working 15-30 min. The professionalism was definitely not there. Although, he did fix the problem. Just left me a bit of a mess a couple small chips in the enamel and a small scratch. The washer does work now noise and vibration free.

Our technician was terrific! He listened to our concerns and was attentive to the details. This was second time he was out to repair our washer and made sure it was working properly before leaving. I would highly recommend your company and our repair man, Michael.

Service person did not make us feel like he was willing to demonstrate how to reset our fridge filter but just said “look @ your manual.” There was a very different experience with the service & helpful attitude we had with service from Mike in the past.

This person did show us how to tighten the fridge handle if it loosens in future.