Mr. Handyman

Had some water damage on rafter and supporting post that I needed repaired as well as getting some improvements estimated. Communication was good. Technician arrived on time and gave me options for the repair. He also took care of measurements and photos for additional improvements and sent that to the office for estimating before finishing up the scheduled job. I expect to be calling Mr. Handyman for future projects and would recommend them based on my experience with Casey.

Very professional. Jay did a great job . Finished faster than expected.

Jesse did a nice job on the trim. Jesse and Mike were polite. Scheduling was efficient and reminders were helpful.
Your service is useful for straight forward jobs but I didn't feel comfortable with jobs that require more construction, high level industry knowledge. I had a window installed that was in a wall with no window. Jesse was unfamiliar with how to frame and window and I had to instruct him on the framing required. I was told that the job took longer because of the "extra framing." The framing I asked for is basic code and not extra by any measure.

The process for bidding for the job was also not professional. I asked for a scope of work so I was clear on everything that would be done. I was told the scope was, "Good morning. We are installing a window where there is no window currently." Not really a scope of work. It was told the job could not be completed in the quoted time. This was an apprehension I had because of other reviews on Yelp. One worker did not complete the first day and therefore another 1/2 to 1 day more would be charged at a rate of $600 to $1000 more than bid. This is twice the cost. Again the bid was not done properly.