Simmons Brothers HVAC LLC

here's a revised version of your review following your guidelines: i’m still very happy with this company after using their ac repair services for a long time. during a really hot stretch when temps hit 108 for a couple days, my ac couldn’t cool my house below 80 degrees. i called and asked if my system could do better. their technician, kingston, came over and checked everything, added some refrigerant, and got it working great. we just had another heatwave, and now my ac keeps the house right at 74-75, just how i like it. this is my go-to place for all hvac and ac repair needs. every tech i’ve met is knowledgeable, polite, on time, and treats my home with care. i recommend them to anyone who needs ac repair!

We recently had our furnace system serviced and replaced, and the whole experience was excellent from start to finish. There aren't many companies around Troutdale that provide the level of service and furnace repair expertise that this team does. we decided to switch to them for our regular furnace maintenance, and miles came out for the first maintenance visit. he was thorough, took photos of our old furnace and ductwork, and explained the condition of everything in a way that made sense to us. after seeing how worn out our system was, we asked for a quote to replace it. miles quickly set up an appointment for us, and jack came out soon after to go over our options. he was patient and knowledgeable, walking us through different furnace and heat pump choices along with pricing. with his help, we chose a new heat pump system and decided to upgrade our ductwork too, since it hadn’t been installed correctly before. the installation team, donald and jack, arrived right on time and were both friendly and professional. they introduced themselves, explained the job, and gave us a clear idea of how long everything would take. they protected our floors with tarps and wore booties, and when they finished, everything was spotless—even vacuumed! they even stayed late to make sure our new furnace was up and running before they left. there was a small hiccup with a damper, but they resolved it quickly without any fuss. we are really happy with our new system and even more impressed by the team’s dedication and customer care. everyone we interacted with, from the office staff to the technicians, made the process easy and stress-free. their service guarantees also gave us confidence that we made the right choice. if you need furnace repair or installation in troutdale, we highly recommend this team for their honesty, skill, and great customer service.

I’m really glad I reached out to Simmons Brothers HVAC LLC for help with my AC repair. Kingston came out the same day to check out my condenser, quickly figured out the problem, and didn’t try to upsell me on extra services I didn’t need. He provided a clear estimate right away and let me know when the installation could be done. The price was much better than what I got from other HVAC companies, and the unit he suggested was actually a higher quality one for less money. Kingston and his team showed up on time, were courteous to my tenants during the installation, and kept me updated throughout the whole process. Great experience all around!