House Cleaning reviews in Tualatin, Oregon
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Great service. From beginning to end the experience I had was great. The install went well and is working with no issues. At one point I thought I had a leak on the system and they sent a representative very quickly to take a look and identify any issues.
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The level of communication between me as the customer and Leaf Filter was great. The crew showed up on time, moved carefully around landscaping, were polite and were able to answer my questions. They worked quickly, showed me photos of my gutters with the leaf filter installed.
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Do not expect them to fix problems or honor their warranty. Our experience is that the filters are not correctly installed and they will place blame anywhere but on their gutter system. Plus the company operates out of state so there isn't much hope to get a remedy in my state. The salesperson who "lived her life in the Portland-Vanc area" turned out to be working in Texas after install so could not help us. We had repairs done 3 times and the third time the guy told us the system was installed incorrectly and needed to be redone. Leaffilters "solution" was to tell us they need to remove ALL our gutters and put them back up....we have no idea how this corrects the problem and feel concerned about them doing any more work. All the company will do when we call on the warranty is refer us back to the local service manager so it is a circle that has no solution. BBB could not help us resolve this either. My 73-year old husband is now removing the filters so we can once again have our gutters drain correctly but basically we lost a LOT of money on this. Buyers beware.
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From the salesman who came out to the installers who installed our experience was wonderful. Leaf guard is a superior product. The installers were fast neat and cleaned up after themselves wonderfully. I would Recommend them highly.
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Marc Csentery did a very nice job of explaining the company and what they did and stood for. He was very nice and personable and helped us get a great price on our gutter cleaning!
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Leaf filter install via JMC exteriors LLC. The crew arrived promptly, finished the job quickly, left everything clean, and also brought my attention to some other damages on my roof that need attention.
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John Langston our sales rep was amazing. He went above and beyond to make sure we got the best deal and outcome. Trustworthy and easy to talk to.
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I had the previllege to engage with John Langston on the LeafFilter gutter protection. He is very knowledgable and experience. Every details about gutter issues were laid out and is very easy to talk to. The overall engagement was great.
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Highly recommend! He is extremely personable, genuinely cares about his customers, and operates with true integrity. You can tell he loves working with people and takes pride in doing things the right way. He’s trustworthy, easy to work with, and truly puts people first.
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John Langston is the absolute best ever! I’m not kidding. And his sidekick Troy was equally as wonderful. I just absolutely enjoyed my time with Them. He went out of his To give me every discount I would qualify for. I am looking so forward to getting my new gutters and leaf filters!
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John was very knowledgeable and informative about the product. He pointed out a few problems with my gutters that I was unaware of. Very professional and friendly, he explained how LeafFilter could help us. Having many pine trees in the area, he demonstrated exactly how LeafFilter keeps them out of our gutters.
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We like the new gutter covers. The sales rep was wonderful. Ask for Rodrigo, as he was great! The installer was friendly, informative, and did a wonderful job. I love the transferable lifetime warranty! We are getting older..and this is a safety issue for us as well as good for home maintenance! You won't hear from us again..unless for some weird reason, we would need to clean our gutters. If that happens, the sales rep. said just call you, as that should never happen! ! I love that trust in your product!
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100%! That's my satisfaction with the price and installation of a new rain gutter from LeafFilter. John's assessment of the work needed was spot on.
His experience and knowledge was evident while he explained the process, making sure I clearly understood the project. He looked for and confirmed all applicable discounts, a huge e help for my budget. He was quick to respond to a few after thoughts when the gutters were installed. John's communication is flawless. The installers worked quickly and thoroughly, cleaning the area before leaving.
Thank you John.
Thank you LeafFilter. -
My appointment with Steve Wiltshire was over the top! Steve confidently introduced himself and ask what my top reason was for scheduling the appointment. He walked around my home and allowed me to explain my concerns and challenges with my gutters. After the inspection he simply showed me 3 videos that reflected my concerns and how he could solve our problems. The quote was less than I thought it would be and now I never have to clean my gutters again. My wife and I were beyond impressed. Thank you Steve
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Thank you Steve Wiltshire for the extraordinary experience last month. You listened to my concerns, gave me a clear diagnostics of my gutters and offered to restore the gutters instead of replace them, unlike the 3 other contractors i had out and helped me see the value of gutter protection. Quin and i are thrilled that we don’t have to clean the gutters again and thank you for restoring them before the rust turned in corruption. Our appt, the installation and the follow up was over the top. i’m grateful.
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I received a very affordable price for a highly rated product, especially for my pine needle problem. Installer was on time and explained the process thoroughly; he removed all project related trash.Warranty was received at completion. Filters are barely visible! All in all, a very positive experience.
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John from Leaf Filter came out for a free estimate but I definitely feel like I owed him for his time. He was very knowledgeable, interpersonal, and believed in his product. He showed me a demo of the product which was great to see. Top of it all, I never felt pressured into buying, he was patient and understanding. Definitely recommended the company and John.
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Most was great, very personable and made the experience really easy to move through and understand. Helped me understand what is going on with my gutters and the importance of upkeep.
Was considerate of my current situation with work.
Also talked about the crows that basically own my street. They even keep predatory birds out of my yard. lol
Mikey was great and it was great to chat with him -
Our experience with Leaf Filter was exemplary from first call to finished project. We had a meeting with Steve Wiltshire, their representative about our gutters that had clogged downspouts. Steve was personal, listened carefully and did a complete evaluation in the rain, along with taking videos. We were put at ease and trusted his assessment and knowledge. With a thorough understanding of what we agreed on a team was sent, Roberto and Maria. They were friendly, careful, skillful and efficient. We highly recommend this company.
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I was going to wait until it snowed to give a full review, but I can already say I do not recommend. They are professional door to door salesman, with a carrying case of supplies to sell you like it's the 50's. Don't fall for them running the single piece under your sink. It works great if there are no outside conditions to slow it down. In real life, it can clog from a single well placed leaf. I originally called them as my gutters clogged for the first time 6 years. I've had this system for a little over a month and it clogged in the exact same spot. They'll try to sell you that you don't have to go up there ever again, but that is 100% untrue. You have to go up weekly during fall to see if the system has been clogged by its enemy; literally everything outside. It is way cheaper just to have someone clean your gutters once every other year. I am full of regret after this purchase for all the reasons below.
- He lied during the demonstration and conveniently "forgot" to tell me they were going to put up splash guards everywhere. These just catch and hold debris, causing yet another choke point at heights I cannot safely access. He also said this was a new design, specifically made for the PNW, and that is was tilted enough for leaves and debris to just fall off. Looks like they just settled a class action lawsuit and adjusted it barely to close that out, because everything still sits on it.
- Called and they don't answer. They tell you to reach out via the website, but they also don't get back to you from there either. It has been over a month with no reply. Once the money was in their hands, they are gone like any common thief.
- Was told it would take 3-4 hours to install, but it took them over 10 hours. I had to leave after 6 hours, because I made plans based off what they told me. The installers had me essentially forge that I was happy with everything so they could work without me there. My landscaping was damaged, as whatever they were doing caused a groove to be burrowed into my installed walkway the entire length of the home. It's still there today. The installers came back unannounced the next day but I wasn't home and no one ever called to tell me why. Did they forget to do something? Were they coming to address an issue, or clean up the mess they left? I guess I will never know.
- Neither the installers' outfits or their vehicle had company identification on them and they barely spoke English. Nice guys, but the company propaganda videos show them coming in head to toe Leaf Guard attire, which was 100% false.
- They left debris and screws in the yard, which I had to clean up.
- This system clogs even faster than your open gutter. I do not recommend and do not let them come out, because they will pressure you hard to make a deal right there. A company that cannot give you any type of pricing before coming out is not to be trusted.
I know it's hard to listen to these reviews sometimes, and I'm guilty of it just as much. It's $200-250 dollars to get your gutters cleaned. Leaf Guard could pay for itself in 10+ years if it worked, but it doesn't. Keep the $3,500+ and just pay someone to clean your gutters and roof every other year. It's cheaper and even more effective. -
Outstanding complimentary Gutter inspection Steve Wiltshire. You listened, informed and gave us significant value . Outstanding installation! Reasonable inexpensive price considering manufacturer lifetime guarantee and high quality materials. Thank you for keeping Robert off the ladder Steve .