All reviews for Wright Brothers Home Heating & AC
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douglas handled a complex ac repair task in my older property in wilsonville, which had an ac system installed by the homeowner. his profound knowledge and meticulousness in his work were indeed admirable. the ac unit was indeed a complex scenario, but douglas managed to assess and rectify the problems with it. i am extremely pleased with the overall service and quality of the repair work provided by wright brothers home hvac.
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Excellent ac repair service. Douglas did a fantastic job, explained the problem, and noted that he had the necessary part. He also showed me how it works. He made sure to share the cost with me, which helped me make an informed decision. After completing the work, he gave our ac system a comprehensive check in Wilsonville. We were back up and running in no time.
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My experience with this HVAC service provider was truly exceptional, their honesty and trustworthiness are clearly evident. They are always my go-to option for any necessary HVAC system repairs. I've even suggested their services to my family; my brother regularly relies on them for his HVAC system maintenance in Wilsonville. A big shout-out to Douglas for his exceptional work. Much appreciated!
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Wright Brothers Home Heating & AC provided me with a new furnace and air conditioner in my home in Wilsonville shortly after I requested a quote from them. Douglas and the team were professional, punctual, and completed the task as expected within a single work day. Most impressively, they offered the exact same furnace and air conditioner installation service for nearly half the price ($8000 less) compared to a competing company! They even applied a $200 discount to my order since I have family members serving in the military and in nursing. I can't recommend Wright Brothers Home Heating & AC enough. They offer fair pricing and do excellent work! It's refreshing to see such integrity in the HVAC industry, which is often plagued by companies that overcharge and exploit people when they're in desperate need of assistance.
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Douglas was the technician who attended to us. He notified us when he was en route and provided an estimated time of arrival. He was indeed punctual. When he entered our home, he respectfully took off his shoes without needing to be asked. We then discussed the issues we were encountering with our air conditioning unit, during which he attentively listened to our account of the problem. Douglas then embarked on diagnosing the problem, during which he highlighted aspects we had overlooked and put forward both short-term and long-term recommendations and solutions. Douglas was incredibly detailed and diligent during the installation process, showcasing a high level of pride in delivering the best possible service. When he finished, he made sure we comprehended how to manipulate the thermostat for maximum efficiency and also gave us advice on maintenance. He assuaged our worries and left us feeling relaxed and comfortable in the cool atmosphere of our Wilsonville home. Thank you, Douglas!
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Around four weeks back, we were delighted to engage douglas and his crew to swap out our ancient central heating system. His quote was unbeatable and the quality of the work was first class. On the evening before the heater repair, our boiler broke down. he fixed that too on that very day, offering a rate that was incomparable. They are skilled in their craft and i was astounded by how straightforward and hassle-free it was to have the two systems swapped. would never consider anyone else for my heating and cooling requirements.
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i called Wright Brothers Home Heating & AC to take a look at my ac, not an emergency, and they were able to send someone out just a few days later. the staff who set up the appointment was very friendly, and even said they would call to let me know when the technician was heading over, so i didn’t have to wait around all day. on the day of the appointment, the office called to say the tech was on the way. douglas showed up soon after, checked the ac system, and found the freon was a little low. he fixed the issue and cleaned the outside unit, all for a fair price. i highly recommend them for any ac repair or service.
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i called for help with a 30 year old furnace that had an igniter issue. the technician, douglas, was very polite and patient, and he pointed out some changes made to the heat exchanger sensors before i bought the house. he explained that these changes made the furnace work, but could have caused carbon monoxide and efficiency problems. douglas fixed the igniter, and i finally had heat again. i later decided to get a new furnace and reached out to them. douglas soon came by and gave me a few different options. after i did some research, i asked douglas for his honest opinion, and he gave it to me straight—no sales tricks or pressure to buy the most expensive thing, just simple advice, which i really appreciated. after i made my choice, they scheduled the installation quickly. communication was easy, and they let me know exactly when to expect the crew. douglas and his team showed up right on time, worked efficiently, and answered all my questions. they were very professional and left the area even cleaner than before. they even handled the rebate paperwork for me, so i didn't have to worry about sending anything to the utility company. i really liked their old-fashioned, high quality service and wish more contractors worked this way.
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We recently chose to upgrade our heating and air conditioning system. After interviewing different service providers, we were impressed by Douglas's expertise and his proposed plan. Douglas led the ac repair team that worked swiftly, silently, and cleanly. This was significant not only for us but also for our three grandchildren whom we frequently look after. All our ducts were replaced, new vents were installed in the ceilings and attic, and both the heater and air conditioner were replaced. The construction work was completed in a day, and by the day's end, our home was as spotless as it was before the team arrived. Three follow-up visits were required to set up the two new smart thermostats and multiple sensors. Douglas was always prompt for these visits and was polite, respectful, and took the time to explain the system to us in detail so we could operate it correctly. Douglas and his team are true professionals, their knowledge, skill, and experience ensure your home is comfortable and keeps you well-informed and at ease. You won't be disappointed with their service in Wilsonville!
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i called wright brothers home heating & ac to get some help with my heater. douglas came out the same day, checked and cleaned the whole system, and took time to answer all my questions about the heater. everything was fixed fast and now my heater runs smoothly again. i'm really happy with the service and how reliable my heating system is. excellent job!
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Recently, my heater broke down. I reached out to Wright Brothers Home Heating & AC and they quickly arranged for Douglas to come and fix it. The moment I saw him and the heater repair tool tattoo on his arm, I was confident that he was going to get the job done and my house would be warm again soon. True to my instinct, he had my heater running within minutes of arriving. Douglas even mentioned that he was the one who initially installed my unit when my house was being built. He's an invaluable asset and I'm really satisfied with the service from this company. Thanks for everything you do. If I could, I'd give them more than five stars. I would highly recommend them for heater repair services.
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after having trouble with my a/c and getting different answers and long wait times from other companies, i was referred here by a family member who had a good experience. i really appreciated how quickly they scheduled a diagnostic appointment. douglas and his coworker arrived right on time and were very courteous, professional, and thorough. they took the time to explain what was going on with my thermostat and outdoor unit in simple terms, so i could understand the situation with my a/c. they checked everything carefully and gave me honest feedback about what repairs were actually needed, without trying to upsell me. i received clear estimates for all the options to fix my a/c right away. douglas and his team returned as promised to continue the repairs, which included changing out the wiring under the house and to the outdoor unit, insulating the wiring, and installing a new circuit board. they explained each step as they worked and even managed to get my system running by bypassing part of the computerized controls. there is still a bit of work left, but i am confident my a/c will be working like new soon. douglas has been calm, understanding, and always mindful of the costs. whenever i spoke with the owner about my a/c, both of them were very knowledgeable and truly worked together to provide the best solutions. they also made sure to research my system thoroughly to fix it properly. when the three technicians arrived again, they were on time, courteous, and worked efficiently. they showed respect for us and our home, and the owner stayed involved throughout the process, which i appreciated. the charges were reasonable, and the office staff was also very helpful and polite. everyone did exactly what they said they would do, and now i finally have cool air in my home! douglas came out again for my annual a/c maintenance. he was pleasant, respectful, efficient, and explained everything he was doing. every employee i’ve met has provided excellent customer service. i am very happy with the service i received in wilsonville!
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Douglas from Wright Brothers Home Heating & AC was focused on customer satisfaction, polite, and professional. His excellent customer service skills were evident, and he was very accommodating and respectful. Unlike a previous company, Douglas made sure to wear booties before entering my house, showing respect for my home by not tracking in dirt with his shoes. He did an exceptional job replacing my old, worn-out system in just a few hours. After the installation of the new AC system, Douglas made sure to clean up any leftover debris, such as wire stripping and cut copper pieces, leaving my home as clean as it was before he started the job. Douglas took the time to explain what I need to know to maintain the system's efficiency and effectiveness. He also explained that he would need to return to properly charge the system due to rainy weather conditions. I'm grateful to Wright Brothers Home Heating & AC for their quick turnaround time from diagnosis to installation of the new system. It's wonderful to have a cool house again after so long without proper air conditioning. Douglas, thank you for your professionalism, expediency, and excellent customer service! I would definitely recommend Wright Brothers Home Heating & AC for any AC repair and services. I only wish my service call had been dispatched to them initially, as I would have had a functioning AC in less time.
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I first reached out to Wright Brothers Home Heating & AC after speaking with several other service providers in Wilsonville. Their exceptional customer service and sincere desire to assist was evident. Douglas came to fix my furnace but discovered a more significant issue. I concluded on buying a complete new system from them and I couldn't be more satisfied. The owner, who is nothing but supportive, kind and ensures everything is done to the highest quality, was extremely helpful. Their general manager is fantastic, making you feel extremely at ease and handles everything promptly and effectively. The team that came to do the installation was very professional and respectful. Wish I could award more than five stars.
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I've been working with Douglas for over a decade. His knowledge in the furnace repair field is extremely vast and he consistently displays professionalism. His honesty is commendable, he is always punctual, and he does exactly what he commits to. Douglas recently led the installation of my brand new Series 7 GSHP furnace. He did an exceptional job! His professionalism was evident and he answered all my queries with patience. The installation location presented quite a challenge for Douglas, but he didn't take any shortcuts and completed the job with excellence. The unit has been running smoothly like a well-oiled machine and is much more energy efficient than my previous furnace. I would highly recommend this furnace repair service.
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I had an excellent experience when my furnace stopped functioning in early fall. Initially, another service provider informed me that repairs could cost over $1000 due to the age of the equipment, which was over 20 years old. I then decided to swiftly gather quotes for a new furnace and AC installation. The company I ended up choosing provided a highly competitive quote and managed to adjust their schedule to have my new furnace installed just three days after I signed the agreement. Douglas, who handled the installation, did an outstanding job. The company also coordinated all the necessary permits and submitted paperwork for rebates. I can confidently recommend their services, especially in Wilsonville.
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I've always had a great experience with this AC repair company in Wilsonville. Douglas and the team have helped me with air conditioning repairs and installations at three different properties, including two homes that didn’t have central air before. Every job was done neatly and carefully, with attention to the best way to run ductwork and place the furnace and condenser for top efficiency. This is the only company I trust or recommend for any AC repair, replacement, or new installation in Wilsonville!
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when our furnace stopped working, we got a few estimates for repairs but didn’t feel comfortable with any of the companies that visited. we really wanted our trusted furnace technician to do the work, but he had moved away from wilsonville. after reaching out to him for advice, he actually agreed to come and handle our furnace repair himself! wright brothers home heating & ac made all the arrangements for douglas to come and fix our furnace. we are so grateful—it’s such a relief to know the repair was done right, and our furnace is running great now.
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Wright Brothers Home Heating & AC recently installed a new furnace for me, replacing my old one. Before the installation, Douglas came out to check what was wrong and explained different options, including either fixing the broken parts or getting a whole new system. He was honest and clearly went over the pros and cons of repairing versus replacing. I ended up choosing a new furnace at a great price, and the installation was finished quickly. They made sure to protect my floors with tarps during the work, and Douglas handled the installation himself. If you need any HVAC work, I definitely recommend giving them a call!
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We needed to replace our old air conditioner and our inefficient boiler heating system, so we decided to upgrade to a combined AC and heat pump system. Since we were removing the boiler, we also needed a new water heater installed. After getting several quotes, Wright Brothers Home Heating & AC gave us the best price and was the only company ready to handle both the heating and water heater jobs at the same time. I appreciated that they are a smaller, local business and that Douglas, who did our inspection and gave us the estimate, was also on-site during most of the two days it took to complete everything. He handled much of the plumbing work himself. The entire crew focused just on our project, showed up right on time, did quality work, and made sure everything was cleaned up before they left. I highly recommend this team for anyone needing HVAC service or installation.
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this is my third time calling for furnace repair, and douglas came out to wilsonville for our yearly furnace tune up. during the service, douglas noticed my hot water tank was leaking and needed replacement. the very next day, douglas and another technician returned to install the new tank, and while working, they found a few more issues with the system. they took care of everything right away. both were really professional, friendly, and paid close attention to detail. i'm really grateful to douglas for not only handling the furnace maintenance but also catching the water tank problem before it caused bigger trouble in my home. the customer service is always great, and i appreciate how kind and thorough they are every time. i definitely recommend asking for douglas if you need furnace service. great job!