Landscaping reviews in Wilsonville, Oregon

I’m sorry I don’t agree with the other reviews. I only used them for my front yard. The multiple guys (I never knew for sure who would show up), were not the most enthusiastic guys. They would all park in front of my house for a good 5 minutes or longer, before getting out to start working. Then the work was minimal at best. Mow, edge, and blow! None were a good representation of the company.

Great helpful

Very professional

Great

They do great work 👍

I actually have never been inside I just live down the street but their lawn is always green

Called them for a simple tree planting estimate and immediately was given the shakedown treatment.

Twice this week they have pulled into my driveway looking for another address. The first time I had daycare kids riding bikes in the driveway and today the back up beepers woke 2 kids I had just put to sleep.

Great staff knowledgeable people work there. My landscape is name Tim and he is very kind and very great he always has a smile and I love when he comes and works..

A Prograss employee is at my apartment complex now. He is doing a FABULOUS job. I'm in Canby off of 16th and I would suggest hiring Prograss for any complex that needs professional, through service.

My front yard has never looked this great! They did a wonderful job and very professional. We would recommend them highly. Ask for Naomi.

This company is way too early with the leaf blowers. So tired of being woken up by a two stroke. You guys can't wait until after 9am to use the leaf blowers??

I live in an apartment complex in hillsboro and these guys are serious non proffesional landscapers they left dirt all over my windows my patio furniture my airconditioner and patio for the second time! when called to file a complaint i spoke with joey and she informed me she would call me back and never did and waited a few days so i called today and got her again only this time she hangs up on me so i called back 3 more times she never answeared the phone so i call from another phone and she answeared and i had said to her why did u hang up on me she had said because there was another customer on the other line so i said to here very unproffessional !! Needless to say she had a man by the name of ken call me back and he was very rude wouldnt listen to what i had to say kept cutting me off no appoligies what so ever ! And well i figured since i wasnt getting anywhere him i thanked for his time and told him to have nice day and i will handle it another way. very dissapointed ! They are very unproffesional people when it comes to customer service aswell ! Ps.. I had to give them 1 star to right a review.:-(

Derek at Pro Grass has made our property look amazing. He always is at the ready to help our needs with landscaping.
Best place if you need your place of business to shine!!

I highly recommend Prograss! Steve and his team are phenomenal at what they do. They are always so kind, friendly and produce excellent work. Prograss has been my landscape vendor for years now and I don’t see this ever changing.

Absolutely Lazy and Unprofessional
These inept workman can only seem to perform their duties with these loud and obnoxious gas-powered motors. Blowing leaves and dirt all over my balcony, furniture, vehicle, and windows without so much as an apology or even an attempt to fix the problem.
Regardless to the state of my life, which does not normally include being awake at 7am as that is when im finally going to bed, they can't even "TRY" to lower their volume when i ask very politely.
Guess what?! I CAN USE A RAKE IN 2018 AND PROBABLY 2019 AS WELL!!!
It's not hard, loud, damaging, or in any way, shape or form, inconvenient to use. Especially when I see that you have two or three on the back of your truck, but you're not allowed to use a rake until the entire property has been blown into a tight little pile?!
Heaven forbid, you could also alter the route of your job so that my section is one of the last to be completed, thus offering me a period of time within which to get to sleep before your racket can even begin to alter my sleep pattern.

Having 34 years in the work-force of life has taught me one supreme rule about all business: Every Business Is Customer Service, because without your customers you have no business at all. And every social interaction contains the potential for further business.
Why would any employee or any business, deign to neglect a person that could impact their business? When my employees have a negative interaction with a customer, I side with the customer EVERY SINGLE TIME. "I would like to offer my sincerest apologies, Ma'am. I will have a discussion with my employee and guarantee that you will not be treated in that fashion, by any of my employees, ever again. We would not be here without your custom."

I requested that Prograss give me a bid on yard work. I am in a mobile home park and my yard isnt that big. I was shocked when the estimate came back at $1,500.00. They also requested to give me a bid on fence replacement. I said ok, but mainly just need the yard work. Several days went by. I called them and they said they are working on it. Finally, they gave me a bid of $5,500. I was shocked, and I said not at this time but, I will need to schedule the yard work. I told them I would have a friend come trim the ivy from the fence. So they dont even need to worry about or touch the fence. Several days go by. I call them back leaving messages for a return phone call. Finally, I get a call that they "dont think" they can do the yard work unless I also allow them to replace my fence. They have poor customer service, They wont get back to you in a timely manner and unless you pay them a lot of money to do other projects they wont be interested in doing any yard work. Even if you willing to pay them $1,500 for the yard work. I contacted a different yard service and they are going to do the yard work for $500.00 total. They get zero stars from me.

Have worked With Steve and his crew for over 10 years in the Multifamily area. They provide excellent service and the crews are friendly and keep the property looking amazing. I would recommend them to all that are looking for a professional landscaping company.

Incredibly poor customer service. I recommend staying away from this company. My wife and I not only called several times, but we also went to the Pro Grass office location in Wilsonville over the course of several months in an attempt to have our lawn serviced. We get the promises of service and "they will call you" responses however, we received nothing.

We had prograss put out lawn in and have had their lawn care services ever since. They were great. But not now, they just quit showing up. I have called 4 times and am told "they're in my area, a work order has been issued, they'll pass it on to a supervisor"
..etc. they never respond
Last treatment was back in May and then nothing. Pretty bad service and even worse response

Steve was very professional and gets the job done. He is so nice to our dogs. my dog is always so excited to see him when he pulls in the driveway. Thanks for all you do Steve.