Landscaping reviews in Boothwyn, Pennsylvania
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Terrible customer service, call for a quote and was told by Kelly that he would get back to me the next day. It’s been 8 days and we have not heard from him. Glad we didn’t set up a contract and pay any money.
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Still waiting to hear back from them
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Horrible service. Unresponsive and avoid customer if problems.
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It’s cool
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Made an appointment with them... no show, call or return call. Should have read the reviews before I contacted them.
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Saw someone from this business dump a bunch of trash out of their window while towing all the landscaping supplies. Don’t support “green” businesses that litter!
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Great Services from them. Very fast and effective, I recommend💯
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I had a good experience with customer service. She answered all the questions I had right away. I will continue to use them.
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Would give zero if an option. Guy never showed for first appointment, rescheduled; he did not show up again. Chose someone else.
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Dan offers reasonable rates and his crew is great. I have them here every year. Look no further.
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First time getting Kelly’s service. Great job very happy will stay with them forever. A little concerned I had some mulching I want done waiting to hear must be a different group. But highly recommend the
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Kelly's landscaping has been cutting our grass for many years. They are reliable and quick and their work is beautiful, with crisp clean edges that we love.
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we have been customers for over 4 years. when they are not busy they will show up and cut the lawn with snow on the ground and leave large lumps everywhere but when they are busy they just skip you all together. i called in january and asked them to start in may this year unless i notified them earlier. Its April and for 2 weeks i am calling to have them come earlier and they haven't showed up.
very disappointing. -
Had requested their lawn mowing services on behalf of my ill father. Scheduled to come out at the end of the following week and never showed. After two phone calls, finally got a response, but decided to go with another vendor. Not the first time I've heard of them pulling the "no call, no show" routine.
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This was my first year using Kelly. They are wonderful, fast and clean up afterwards. Chrissy returns calls promptly and is always friendly. I will definitely use them n 2018 for all my landscaping needs
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UNRELIABLE!! I called the office on Tuesday gave all of my info for a grass cut. My neighbors right next door use them. Girl who answered the phone told 'someone would drive by and look at my grass. 'They are back out on this street on Thursday.
Thursday came grass guys went to my neighbors never came to my house. I called and left a message (sarcastically?). Even after leaving a message they never came called me back. They arent worth it. -
I have been with Kelly Landscaping for almost two years and after trying three other local grass cutting services. They come every week, weather permitting, and do a great job. If the weather does not permit, they are out there as soon as it allows. They cut, edge, trim and leave my yard looking picnic-ready -if that's a word. My only regret is not finding them sooner.
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Owner is slow to respond and quick to make excuses. Prices would be reasonable if the company didn't double dip and lead to overages. Owner unwilling to negotiate after changing pricing without notice. Will not continue using this service and don't recommend anyone else use this company unless you enjoy getting ripped off
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Only one star because, when they DO show up, the grass gets cut and trimmed. A couple of times I found large gasoline spots on my driveway. They missed cutting appointments so many times at one point, I had to get another service. The other service charged extra for the first cut because the grass was so high. Each time I called they assured me tnar they would be out. Sometimes they tried to charge me when they didn't show. I got another service...So much better. I thought about trying them again, but I read the reviews, and it sounds like they haven't changed.
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I had an estimate scheduled for Monday, April 18th, 2021 at Noon, which was rescheduled only hours before the appointment, despite having rearranged my own work schedule to work remotely. THAN, we were rescheduled for yesterday, Wednesday, April 21st, 2021 at Noon and Dan was a NO SHOW!! I called at 12:15pm. to make sure we were still scheduled and was told by a frustrated female that she would check on when and where Dan was? As of this email I have not heard back from the frustrated female or Dan? Again, this involved me rescheduling my own professional schedule.
Why do you pay to advertise in the Clipper if you don’t want business? -
Absolute worst customer service ever! They canceled twice on me then they overcharged me when they came out. When you point out their mistakes, they project them back on you like you are the one at fault. She basically gave me a lecture about how I need to communicate with her next time, even though I made it very clear to her what I wanted done. I told her at least 3 times I have my own tractor and only needed them to come out once since the grass got too long and overheats my John Deere! Do not use them! They try to rip you off, then give you lip when you correct their mistakes. Very unprofessional woman behind the phone, Judging by other reviews I'm not alone..