All reviews for Thermal Balance HVAC Repair

Nathan and the team at Thermal Balance HVAC Repair are incredibly responsive, professional, and highly skilled in the realm of AC repair services. From the get-go, they asked all the right questions and made sure to consider all aspects of our home before starting the install of our mini split system. They were able to explain not just what we needed to install, but why we needed it. i like to do my homework before getting quotes to make sure i'm not being oversold, and i'm happy to say that at no point did they try to sell me something I didn't need for the job. Duane was more than willing to answer any of my questions by sharing his vast knowledge. During the actual installation, the team was courteous, professional, and punctual, making them a pleasure to work with. It was evident that Thermal Balance HVAC Repair holds their team to a high standard in everything they do. Where they really won me over was when there was a slight misunderstanding regarding the electrical run, which resulted in an undersized line. However, Jaime, along with their electrician, managed to resolve the issue promptly and without any hassle. They have definitely won a loyal customer in me, and i have already recommended them to friends and family in devon.

our ac broke down in devon, and by the end of the next day we had a new one installed after getting both a repair and replacement estimate. it was a really hot day, so we needed fast service! nathan, duane, and jaime worked together to get everything done quickly. they were all friendly, knew what they were doing, and were really efficient. later on, when we needed better cooling for the summer, we decided to add a mini split ac since there wasn’t enough space for central air. once again, we were so happy with the way nathan scheduled everything, handled the details, and how the team planned and installed the unit. we’re pretty picky, so being impressed with a second job says a lot.

i highly recommend getting a quote from Thermal Balance HVAC Repair for any ac repair needs. nathan was by far the most professional technician i've ever had at my place, taking extra time to explain all the problems he found with my old ac unit. after going over the details with me, we decided together that replacing the system made more sense than repairing it. jaime from sales was courteous and didn't push us to buy anything we didn't need, so the price felt fair. nathan came back the next day to install the new ac and finished everything in less than four hours, which was awesome. the team did a great job and now we're comfortable with the new system running perfectly.

We experienced a control box malfunction and needed a new ac unit. Nathan arrived around 6:30 in the evening and worked till about 7:30. His dedication was reflected in the long hours he put in that day, and the service he provided was exceptional. We were thoroughly pleased with his work. Thermal Balance HVAC Repair had installed the heating and air conditioning in our Devon home when it was newly built, and the service we've received continuously has been nothing short of outstanding. On returning home after being away for a few days, we found our air conditioning unit not functioning again. Despite a few initial setbacks due to incorrect control board supply, Nathan went above and beyond the call of duty, ensuring to procure the correct board from the city and making sure everything was in perfect working order.

I reached out and arranged a consultation for a new heat pump system, thinking my current one was beyond repair. Project Specialist Nathan contacted me prior to his arrival and was punctual. Nathan identified a minor issue with my system and was able to fix it, saving me a significant amount of money. Nathan was incredibly professional, courteous, amiable, and exceeded the expectations of customer service, something which is not common nowadays! I will certainly endorse Thermal Balance HVAC Repair to my acquaintances and loved ones, and will not hesitate to avail their services again in the future. Much appreciated, Nathan!

I was referred to Thermal Balance HVAC Repair by a friend a little while ago. Initially, I reached out to another HVAC dealer who wasn't truthful and tried to sell me more than just a new furnace and air conditioner. My first interaction with the owner felt completely right. He was straightforward, listened to what my wife and I needed, and promised to send us a quote later that day. He never pushed us to buy anything unnecessary, with no hidden costs—very honest. His son and the team installed the system, and they were both professional and friendly. A few days after the installation, my wife and I returned home and found that the air wasn't working. I called their office, and within 10 minutes, they got back to me and came to check on the system. It turned out to be a minor issue with a fuse, and the owner even came out at 11:15pm on a Friday night. I would highly recommend them as the go-to company for servicing or purchasing your home's HVAC system.

Jaime, Nathan, Duane and the rest of the team are so proficient! They installed a new heater for me last year. The quality of their work, their pricing, and their professional approach were all outstanding. Recently, I noticed water leaking from a ceiling duct, so I placed a bin under it and immediately called Jaime. He got back to me promptly and by the time he did, the water had stopped dripping, so we set up an appointment for a late afternoon. Duane, the technician, arrived even before the scheduled time and patiently waited for me to get back from work. He discovered that the issue was due to too much coldness in a small area, causing condensation inside the duct. He took the time to explain all the reasons behind my problem and made the necessary adjustments in the right manner. I am more than happy to pay for such a well-handled service call. Thermal Balance HVAC Repair has earned a lifelong customer in me!

I'm so thankful I came across Duane from Thermal Balance HVAC Repair for my furnace maintenance service. At some point, every furnace starts to blow fine dust into your home. Duane inspected my system thoroughly and provided a fair estimate for the cleaning cost. The entire process was top-notch, from the automated notification that the team was en route, to the impeccable cleanup post service. All of my air ducts were cleaned efficiently, courteously, and at a fantastic price. If you require any furnace or A/C maintenance, Duane and his team are the ones to contact.

our ac stopped working overnight and we woke up to a really warm house. i called a few companies that say they do 24-hour ac repair, but only Nathan from Thermal Balance HVAC Repair got back to me quickly. he fixed the issue fast and made sure the air conditioning was running smoothly before he left. he was very friendly and showed me a couple of things about our cooling system too. highly recommend them, you won’t be disappointed. they’ll be my first call for any ac work in devon.

our old furnace stopped working right, so we called thermal balance hvac repair for help. nathan came out fast and figured out the problem, which was due to a bad installation from another company before. he had all the parts needed and fixed it so the furnace ran smoothly again. we had air filters ready, so he changed those too while he was here, which we do every year. from now on, we’ll have them check our system every year. we might need a new furnace soon, and will definitely use them again.

this is my first time writing a review for a service, but i just had to share how impressed and thankful i am for the help i received from nathan at thermal balance hvac repair. our furnace stopped working and we spent a weekend without heat, which was tough. nathan was very professional and paid close attention to everything. after just a few minutes checking the furnace, he figured out what was wrong. he ordered the part we needed and had everything fixed quickly. now our home is warm again. i definitely recommend their furnace repair service to anyone who needs it.

I had a great experience getting my heater repaired. When I called about the strange noises coming from my furnace, the person who answered the phone was friendly and helpful. She quickly set up a same-day appointment and explained the process and payment options clearly. Duane, the technician, arrived just after 9 am and quickly found the problem. He fixed it in about 25 minutes and also noticed a cracked part that needed replacing. Duane said he had the replacement part at his shop and could come back to install it if I wanted. He left to get the part and returned in less than an hour. It only took him about 30 minutes to put in the new part, and he let me know ahead of time it would cost about $70. The hourly rate was explained to me as $89.95, and they were clear about how the billing worked, including drive time. Duane was very knowledgeable and answered all my questions patiently. I am happy with the service, and my furnace is running quietly now.

This is a long review, but it's important to read if you want to know why we highly recommend Thermal Balance HVAC Repair for furnace repair. I don’t usually write reviews, since it’s hard to find honest and hardworking furnace technicians who don’t overcharge, and most of the time I try to fix things myself. My wife and I kept having problems with our furnace in our new home in Devon. The system was causing trouble with our thermostats and other heating equipment. Before calling, we tried two other companies, but they couldn’t figure out the real issue. They only did quick fixes that didn’t last. Finally, when the furnace stopped working again, we decided to call Thermal Balance HVAC Repair. My wife called, and they were able to send someone out the same day! Jaime, who really knows what he’s doing, came over and went through everything with my wife. He quickly found a broken part and replaced it. Jaime also noticed some strange electrical readings that confused everyone else before. He called Duane for help, and both of them stayed late into the evening to get us a temporary fix and made sure we had heat for the night. They scheduled to come back in the morning. The next day, Jaime returned after finishing another job and worked hard to find the root of the problem. There were a lot of things to check, and it was a complicated situation. Even though he couldn’t fix it completely that day, he promised to come back. On the third day, I spoke with Duane, who told me right away that he would stick with us, make sure the furnace was fixed, and keep the cost fair. He said he hadn’t seen a problem like this in a long time. Duane came out, and I explained everything from my side. Thanks to his troubleshooting skills, they finally found and fixed the issue. My wife and I are really happy with the results. I rarely write reviews, but Thermal Balance HVAC Repair deserves five stars from us. We’ve tried other companies before and got nowhere, but Jaime and Duane worked hard until they fixed our furnace and charged a fair price. If you’re still looking for furnace repair in Devon, just call them. They have friendly, knowledgeable staff and provide excellent service.

We are very happy with the heater repair service we received! Our heater stopped working during some really cold weather, and it happened on a weekend. Jaime came out quickly and fixed the problem, and even made sure everything was running perfectly before leaving. The team was honest about what needed to be done and gave us a fair price. We really appreciate their great service and fast response. We highly recommend them and will definitely call again if we need more help with our heater.

We had a complete furnace and ac system installed for our home. this heater repair team works like clockwork. installation was done right on schedule, just as they said it would be. duane helped us with all our questions and explained everything clearly. the price was very fair, and we got a detailed quote and bill with every step laid out, so there were no surprises. everything about the process was open and easy to follow. the very next day after the install, the office took care of registering our BOSCH warranty for us, which was a pleasant surprise. they also left our place neat and tidy after finishing the job. before choosing them, we talked to several other BOSCH certified heater installers, but none could match their combination of good pricing and great service. we’re happy to recommend them to anyone looking for reliable heater repair or installation in pennsylvania.

I was really happy with the heater repair service I received. Recently, I scheduled some preventative maintenance on my heating unit. The technician, Jaime, called ahead to let me know he was coming and arrived right on time. He inspected my heater, tested all the parts, cleaned everything thoroughly, and then explained the condition of my unit in a way that was easy to understand. The cost was reasonable and the whole process took less than an hour. I feel much better now knowing my heater is running perfectly.

Our electric heat pump stopped working, so we called Thermal Balance HVAC Repair for an emergency AC repair. Even though they were really busy with lots of emergency calls, they made sure to come out to us in Devon first thing the next morning. Nathan, the technician, arrived on time and checked everything carefully. He explained the issue clearly and answered all my questions. The service charge was just what I expected and matched what I saw from other companies online. I’m very happy with the honest and professional service, and I’ll definitely use them again for any AC repair needs.

We had our furnace checked by a local heater repair company soon after moving into our condo in Devon. They suggested moving the thermostat because it was placed right under a vent, which was making it work incorrectly. They also helped us by installing our new WiFi thermostat. Later on, we needed to get our hot water heater replaced, but found out the air handler had to be removed first because of the tight space. Since we had used this heater repair service before and had a good experience, I called them again and asked if they could help. Nathan let us know that they also handle hot water heater installations and offered to come out and give us a quote. The price difference was very small, so we decided to have them do the job. They finished the installation recently and Duane did an excellent job—he really went the extra mile. Nathan also stopped by during the work to make sure everything was going smoothly. They have always been very helpful and easy to work with. We plan to rent out our condo when we're not there, and we've already told our rental manager we only want this company to service our heater and hot water heater.

You never really know what to expect when calling a heater repair company, so I was really pleased when Jaime answered the phone and helped me out. From my first call with Jaime to Nathan handling the diagnosis and fixing my heater, I was very impressed. I got text and email reminders, plus an email with a photo and bio of the technician coming to my house. They even texted me a link so I could track exactly when the technician would arrive, which was really helpful. The team was professional, fast, and the price was reasonable. I’ll definitely call them for any HVAC or heater repair needs in the future. Update: I’ve had them come out a few more times since then, and they always do a great job. Most recently, my heater stopped working and they sent Duane out the next day—he had everything working again by lunchtime! Excellent service!

Outstanding service! My old furnace blower motor completely locked up. Since I had a great experience when they replaced my AC unit before, I reached out again and set up a furnace repair appointment for the next day. Wanting to stay warm, I decided to take out the blower assembly myself that night. After opening it up, I found it was packed with dirt and dust. I gave it a good cleaning, oiled the parts, put everything back together, and it started running again! I was honestly pretty happy I got it working. The next morning, I called to cancel the appointment. A few hours later, Nathan called me and said he was nearby after another job and offered to stop by to do some checks on my furnace for free. At first, I was hesitant, but I let him come over. Nathan did a detailed inspection, used several meters to check readings, and explained everything he was doing. He told me he was actually impressed my old furnace was still running so well and that it didn’t need any more repairs or replacing. He was open and honest, showing me all the test results and explaining what they meant. I found out during the visit that Nathan was actually the owner, but he never acted like a boss or tried to sell me anything extra. When his team installed my AC before, I had no idea he was in charge. He is always respectful, honest, and takes his time to do things right. I’m definitely sticking with them for all my furnace and HVAC needs in Devon, PA!

They came out to do a seasonal tune-up on our complicated heating system. While Duane was here, I brought up a problem I had noticed before. Each bedroom upstairs has its own thermostat, and last year, one of the rooms wasn’t heating right. They found a broken damper and replaced it back then. It seemed to be working, and my daughter was comfortable, but by summertime, it became clear something still wasn’t quite right. She didn’t mind, so we let it go for a while. Now that it’s winter in Devon and heating is important, I mentioned it again to Duane during the tune-up. Even though it had been a long time since the repair, Duane and his supervisor took their time to check the whole system and made sure everything was working perfectly in every room. They only charged us for the regular seasonal maintenance. The service and dedication really impressed me, and I feel confident recommending them to anyone in Devon looking for the best heater repair and maintenance.