Thermal Balance HVAC Repair

Talk about a fantastic HVAC repair business with top-notch team members! From the first consultation, Duane showed up. He was professional, understanding, and empathetic to our HVAC needs. When Duane showed up, he wore a face mask and limited his movement to only necessary areas, maintaining a safe distance for our safety as well as his own. The skilled technicians that came for the installation, Nathan, Jaime, and Duane, also wore masks and kept their work area confined to where the job needed to be done. The staff from Thermal Balance HVAC Repair recognize and respect the seriousness of the current health situation and took all precautions to ensure our safety as well as theirs! We're thrilled to have discovered them because their pricing is fair, honest, and practical, unlike other companies in Devon that wanted to charge us double or even triple! Once again, my wife and I extend our heartfelt thanks for the excellent job you guys did!

Nathan and the team at Thermal Balance HVAC Repair are incredibly responsive, professional, and highly skilled in the realm of AC repair services. From the get-go, they asked all the right questions and made sure to consider all aspects of our home before starting the install of our mini split system. They were able to explain not just what we needed to install, but why we needed it. i like to do my homework before getting quotes to make sure i'm not being oversold, and i'm happy to say that at no point did they try to sell me something I didn't need for the job. Duane was more than willing to answer any of my questions by sharing his vast knowledge. During the actual installation, the team was courteous, professional, and punctual, making them a pleasure to work with. It was evident that Thermal Balance HVAC Repair holds their team to a high standard in everything they do. Where they really won me over was when there was a slight misunderstanding regarding the electrical run, which resulted in an undersized line. However, Jaime, along with their electrician, managed to resolve the issue promptly and without any hassle. They have definitely won a loyal customer in me, and i have already recommended them to friends and family in devon.

our ac broke down in devon, and by the end of the next day we had a new one installed after getting both a repair and replacement estimate. it was a really hot day, so we needed fast service! nathan, duane, and jaime worked together to get everything done quickly. they were all friendly, knew what they were doing, and were really efficient. later on, when we needed better cooling for the summer, we decided to add a mini split ac since there wasn’t enough space for central air. once again, we were so happy with the way nathan scheduled everything, handled the details, and how the team planned and installed the unit. we’re pretty picky, so being impressed with a second job says a lot.